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Cancellation service #1 in New Zealand
Funimate is a mobile app for creating and editing short videos with effects, transitions and music. It is commonly used for dance clips, social posts and short-form creative edits.
The app offers a free tier and a PRO subscription that unlocks extra effects and removes some limits. Many users compare its social features to apps like TikTok.
For free trials cancelled during the trial, access may end immediately. For paid subscriptions, access typically continues until the end of the current billing period.
Cancelling stops future renewals; you won't be charged again after the current paid period ends. Always verify the subscription status in your device's subscription settings.
Cancelling a subscription does not usually delete your Funimate account or uploaded content. To remove data, follow the app's account deletion options or contact support for guidance.
Refunds depend on the store you used to buy the subscription (Apple App Store or Google Play) and any applicable time limits. Stores usually handle refunds according to their own rules.
After initial platform windows (e.g., ~48 hours on Google Play), refunds may be granted at the developer’s discretion. Contact the developer if the store cannot process your request.
Publicly available, NZ-specific prices are not published in web-searchable sources. Prices shown in-app may vary by country and store.
Check the App Store or Google Play on a New Zealand account or within the app to see NZD pricing and available billing intervals.
| Plan | Price (NZD) | Notes |
|---|---|---|
| Free (with 7-day trial) | Varies | Free tier with optional trial for PRO features. |
| Pro subscription | Varies | Unlocks extra effects and removes some limits; billing periods may vary. |
| In-app purchases | Varies | Individual items or packs may be available inside the app. |
Under New Zealand consumer law (for example the Consumer Guarantees Act), services must be of acceptable quality, fit for purpose and supplied with reasonable care.
If Funimate is defective, crashes, or fails to meet reasonable expectations, you may be entitled to remedies such as a fix, replacement or refund under NZ law.
If store or developer processes fail, you can pursue a refund via your payment provider (bank or credit card) or seek advice from consumer protection agencies in New Zealand.
For compiled reviews: Funimate reviews and aggregated scores: unitQ Funimate score.
Many users assume uninstalling the app cancels the subscription. Uninstalling does not stop billing; you must cancel via the App Store or Google Play subscriptions page.
If you have multiple Apple IDs or Google accounts, you may cancel the wrong subscription. Always check the order receipt to confirm the account used for purchase.
Not saving order receipts or screenshots makes refunds and disputes harder. Keep transaction emails and screenshots until the issue is resolved.
The table below summarises cancellation ease and refund likelihood across common methods.
| Method | Ease of cancellation | Refund likelihood | Action needed |
|---|---|---|---|
| App Store (iOS) | Easy via iOS Settings → Subscriptions | Refunds via Apple Report a Problem; variable | Cancel in Settings; use Apple for refunds |
| Google Play (Android) | Easy via Google Play subscriptions | High within ~48 hours via Google Play; developer after that | Use order history for refund request; contact developer if needed |
| Web / Developer | Variable; depends on developer response | Possible after store windows, at developer discretion | Email developer with receipts and order IDs |
Confirm cancellation in your subscriptions list and save confirmation screenshots or emails. Monitor your payment method for any unexpected charges.
If store assistance fails and you believe your statutory consumer rights in New Zealand have been breached, consider contacting your bank or a consumer protection agency for further options.
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Funimate does not list a specific New Zealand postal address. Use the developer email shown on the app store page for direct contact and include New Zealand consumer rights references when relevant.
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Written by Eva Harris
Regulatory watch · 8 years experience
Legal analyst tracking eIDAS, GDPR and electronic delivery regulations for 8 years to make sure every Postclic template is compliant and admissible in court.