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Cancel Grammarsaurus: Easy Method
What is Grammarsaurus
Overview
Grammarsaurus is an online provider of grammar, spelling and morphology training and resources for teachers and schools.
The service includes video training, printable resources and a subscription service for individual teachers and school accounts.
Where it operates
Grammarsaurus publishes resources and sells subscriptions through web sites (UK and Australia) and via app stores.
Support and cancellations are handled by the provider rather than a local New Zealand office.
How to cancel Grammarsaurus
Cancel a web (UK) solo subscription
- Sign in to your account on the Grammarsaurus UK website and open "my account".
- Go to your subscription page and click the "cancel" button to stop automatic renewal.
- If you prefer, email the UK support address: [email protected] to request cancellation.
Cancel a web (Australia) solo subscription
- Sign in to your account on the Grammarsaurus Australia site and open "my account".
- Go to your subscription page and click the "cancel" button to stop automatic renewal.
- Alternatively, email the Australian support address: [email protected] to request cancellation.
Cancel subscriptions purchased through App Store or Google Play
- Manage and cancel subscriptions through your Apple or Google account settings on the device.
- Grammarsaurus’ publicly available terms do not specify App Store / Google Play cancellation steps; follow Apple/Google procedures for device subscriptions.
What happens when you cancel
Access after cancellation
When you cancel, access typically continues until the end of your current paid period unless otherwise stated.
If you cancel before renewal, you should retain access for the time already paid for, but confirm via your account page or support email.
Renewal and billing
Web subscriptions use automatic renewal by default; cancelling stops future auto-renew charges.
For App Store/Google Play subscriptions, billing and renewals are handled by Apple or Google.
Data and account retention
Your account and downloaded resources may remain available per Grammarsaurus retention policies - check your account or ask support for details.
If you need data removed, request deletion from support and keep a copy of correspondence for your records.
Will I get a refund?
Standard web refund policy
Grammarsaurus offers a full refund for web (solo) subscriptions if cancelled within 14 days of starting the subscription or an automatic renewal, provided no downloads have been made.
- Full refund window: 14 days from start or auto-renewal.
- Condition: zero downloads from the account during that period.
App Store / Google Play refunds
No explicit refund policy for App Store or Google Play subscriptions is published in Grammarsaurus’ public terms.
If you purchased through Apple or Google, refunds are subject to Apple’s or Google’s refund processes and policies.
Exceptions and what to provide
- If you request a refund under the 14-day rule, include proof of purchase and evidence that no downloads were made.
- If you believe the service failed to meet acceptable quality, you may have additional rights under New Zealand law (see next section).
Grammarsaurus plans and pricing
Pricing overview
No public NZD pricing for Grammarsaurus was found in available sources for 2024/2025.
UK pricing examples exist; for exact NZ pricing contact Grammarsaurus support.
Representative prices and notes
| Plan | Typical price (notes) |
|---|---|
| Individual (solo web subscription) | Varies - UK example: £59.98/year (no NZD public price) |
| School / institutional plans | Varies - UK example: from £160 + VAT (contact for NZ pricing) |
| App Store / Google Play purchases | Varies - price set by app store for your region |
Your consumer rights in New Zealand
Consumer Guarantees Act (CGA)
Under the CGA, New Zealand consumers have rights if a service fails to meet acceptable quality or is not provided with reasonable care and skill.
Remedies can include repair, replacement or refund regardless of a provider’s stated terms if the CGA applies.
Using CGA alongside provider terms
Cancellations and refunds offered by Grammarsaurus are additional to any rights you have under the CGA.
If you believe the service breaches the CGA, contact Consumer Protection or seek legal advice for the appropriate remedy.
Reviews and reliability
Consumer NZ warns that online review platforms can be unreliable and that incentivised or fake reviews can skew ratings.
Treat recurring patterns of positive review scores with caution and consider independent sources when evaluating the service.
Customer experiences
Positive feedback
Trustpilot reviewers frequently praise Grammarsaurus for engaging training, clarity and useful teaching resources.
Common compliments include high-quality presentation, practical applicability, and enthusiastic presenters.
Negative feedback and balance
Public reviews show very few substantive negative comments; less than 1% were 4-star and 0% were 1 - 3 star in the cited sample.
No recurring complaints specific to New Zealand were identified, but always weigh reviews alongside official policies and your needs.
Documentation checklist
What to gather before contacting support
- Receipt or order confirmation showing date of purchase and payment method.
- Account email or username used to subscribe.
- Subscription page screenshot or account page showing active subscription.
- Evidence of zero downloads if requesting a 14-day refund.
What to include in your cancellation request
- Your full name and account email.
- Subscription type and start date or renewal date.
- Clear request to cancel and, if desired, request for refund with reasons and supporting evidence.
Common mistakes
Wrong cancellation channel
Example: Trying to get a refund from Grammarsaurus for an App Store purchase. Apple/Google handle those refunds, not the provider.
Always check where you originally purchased the subscription before contacting support.
Missing the refund conditions
Example: Expecting a full refund after making downloads. The 14-day full refund condition requires zero downloads.
Also watch the 14-day timeframe - requests outside that window are less likely to qualify under the stated policy.
Not disabling auto-renew
Example: Assuming cancelling an account deletes the subscription immediately; you must cancel auto-renew or request cancellation before renewal.
Check your account subscription page to confirm the cancellation action completed.
Comparative recap
Quick comparison
| Platform | How to cancel | Refund | Notes |
|---|---|---|---|
| Web (UK via grammarsaurus.co.uk) | Click "cancel" on subscription page in "my account" or email [email protected] | Full refund within 14 days if zero downloads | Auto-renew enabled by default |
| Web (AU via grammarsaurus.com.au) | Click "cancel" on subscription page in "my account" or email [email protected] | Full refund within 14 days if zero downloads | Auto-renew enabled by default; contact support for NZ pricing |
| App Store / Google Play | Manage via Apple ID or Google account settings | Refunds handled by Apple/Google, not specified by Grammarsaurus | Follow platform refund processes |
After cancelling
Confirming cancellation
Check your account "my account" page to confirm the subscription status shows cancelled or non-renewing.
Keep a copy of any email confirmation from Grammarsaurus or the app store as proof.
Useful links and who to contact
- Grammarsaurus UK
- Grammarsaurus Australia
- Support emails: [email protected] and [email protected]
- If you purchased via Apple: use your Apple ID support or Apple Support.
- If you purchased via Google Play: use Google Play Help.
Address
New Zealand postal address
Grammarsaurus does not appear to maintain a New Zealand postal address based on available public information.
For cancellations or enquiries from New Zealand, contact the provider via the email addresses listed above.
Provider contact options
Primary contact methods are via the UK and Australia support emails and account pages on the respective websites.
If you need further assistance with CGA rights, contact New Zealand consumer protection authorities for guidance.
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Written by Carter Evans
Former postal advisor · 5 years experience
Former postal-services advisor and e-signature specialist, I have been writing for Postclic for 5 years to demystify legally binding mail for everyday users.
FAQ
To cancel your UK subscription, sign in to your account on grammarsaurus.co.uk, go to 'my account', and click the 'cancel' button on your subscription page. Alternatively, you can send a written cancellation request via registered mail to [email protected].
If you cancel your web subscription within 14 days and have made no downloads, you are eligible for a full refund. Ensure you keep proof of your cancellation request, which can be done via email or registered mail.
After cancellation, you typically retain access to your account until the end of your current paid period. For confirmation, check your account page or contact support via registered mail.
To cancel a subscription purchased through the App Store or Google Play, manage your subscription through your Apple ID or Google account settings. For specific refund inquiries, follow the respective platform's refund process and keep proof of your cancellation.
Yes, to qualify for a refund, you must cancel within 14 days of starting the subscription or its automatic renewal, and you should not have made any downloads. Document your cancellation request via registered mail to ensure you have proof.