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Cancellation service #1 in New Zealand
Grammarsaurus is an online provider of grammar, spelling and morphology training and resources for teachers and schools.
The service includes video training, printable resources and a subscription service for individual teachers and school accounts.
Grammarsaurus publishes resources and sells subscriptions through web sites (UK and Australia) and via app stores.
Support and cancellations are handled by the provider rather than a local New Zealand office.
When you cancel, access typically continues until the end of your current paid period unless otherwise stated.
If you cancel before renewal, you should retain access for the time already paid for, but confirm via your account page or support email.
Web subscriptions use automatic renewal by default; cancelling stops future auto-renew charges.
For App Store/Google Play subscriptions, billing and renewals are handled by Apple or Google.
Your account and downloaded resources may remain available per Grammarsaurus retention policies - check your account or ask support for details.
If you need data removed, request deletion from support and keep a copy of correspondence for your records.
Grammarsaurus offers a full refund for web (solo) subscriptions if cancelled within 14 days of starting the subscription or an automatic renewal, provided no downloads have been made.
No explicit refund policy for App Store or Google Play subscriptions is published in Grammarsaurus’ public terms.
If you purchased through Apple or Google, refunds are subject to Apple’s or Google’s refund processes and policies.
No public NZD pricing for Grammarsaurus was found in available sources for 2024/2025.
UK pricing examples exist; for exact NZ pricing contact Grammarsaurus support.
| Plan | Typical price (notes) |
|---|---|
| Individual (solo web subscription) | Varies - UK example: £59.98/year (no NZD public price) |
| School / institutional plans | Varies - UK example: from £160 + VAT (contact for NZ pricing) |
| App Store / Google Play purchases | Varies - price set by app store for your region |
Under the CGA, New Zealand consumers have rights if a service fails to meet acceptable quality or is not provided with reasonable care and skill.
Remedies can include repair, replacement or refund regardless of a provider’s stated terms if the CGA applies.
Cancellations and refunds offered by Grammarsaurus are additional to any rights you have under the CGA.
If you believe the service breaches the CGA, contact Consumer Protection or seek legal advice for the appropriate remedy.
Consumer NZ warns that online review platforms can be unreliable and that incentivised or fake reviews can skew ratings.
Treat recurring patterns of positive review scores with caution and consider independent sources when evaluating the service.
Trustpilot reviewers frequently praise Grammarsaurus for engaging training, clarity and useful teaching resources.
Common compliments include high-quality presentation, practical applicability, and enthusiastic presenters.
Public reviews show very few substantive negative comments; less than 1% were 4-star and 0% were 1 - 3 star in the cited sample.
No recurring complaints specific to New Zealand were identified, but always weigh reviews alongside official policies and your needs.
Example: Trying to get a refund from Grammarsaurus for an App Store purchase. Apple/Google handle those refunds, not the provider.
Always check where you originally purchased the subscription before contacting support.
Example: Expecting a full refund after making downloads. The 14-day full refund condition requires zero downloads.
Also watch the 14-day timeframe - requests outside that window are less likely to qualify under the stated policy.
Example: Assuming cancelling an account deletes the subscription immediately; you must cancel auto-renew or request cancellation before renewal.
Check your account subscription page to confirm the cancellation action completed.
| Platform | How to cancel | Refund | Notes |
|---|---|---|---|
| Web (UK via grammarsaurus.co.uk) | Click "cancel" on subscription page in "my account" or email [email protected] | Full refund within 14 days if zero downloads | Auto-renew enabled by default |
| Web (AU via grammarsaurus.com.au) | Click "cancel" on subscription page in "my account" or email [email protected] | Full refund within 14 days if zero downloads | Auto-renew enabled by default; contact support for NZ pricing |
| App Store / Google Play | Manage via Apple ID or Google account settings | Refunds handled by Apple/Google, not specified by Grammarsaurus | Follow platform refund processes |
Check your account "my account" page to confirm the subscription status shows cancelled or non-renewing.
Keep a copy of any email confirmation from Grammarsaurus or the app store as proof.
Grammarsaurus does not appear to maintain a New Zealand postal address based on available public information.
For cancellations or enquiries from New Zealand, contact the provider via the email addresses listed above.
Primary contact methods are via the UK and Australia support emails and account pages on the respective websites.
If you need further assistance with CGA rights, contact New Zealand consumer protection authorities for guidance.
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Written by Carter Evans
Former postal advisor · 5 years experience
Former postal-services advisor and e-signature specialist, I have been writing for Postclic for 5 years to demystify legally binding mail for everyday users.