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Cancel INVOICE SIMPLE
in 30 seconds only!
Cancellation service #1 in New Zealand
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Invoice Simple service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancel Invoice Simple: Easy Method
What is Invoice Simple
Overview
Invoice Simple is a cloud-based invoicing and billing tool for small businesses, freelancers and sole traders. It lets users create, send and track invoices from web and mobile apps.
Core features
Features include invoice templates, expense tracking, PDF export and basic client management. Mobile and web versions are available with tiered subscriptions.
Who uses it
Typical users are freelancers, contractors and small businesses who need a simple, fast invoicing solution without complex accounting features.
How to cancel Invoice Simple
Web (direct via Invoice Simple)
Invoice Simple’s help centre indicates cancellations made directly through the web or app require contacting their in-app support chat or emailing customer support.
- Open the Invoice Simple web app or mobile app and use the in-app support chat, or send an email to their support address.
- Provide your account email, subscription plan and request cancellation of recurring billing.
- Save any confirmation message or ticket number you receive for your records.
iOS / App Store (Apple purchases)
If you subscribed via Apple (App Store / iTunes), you must cancel through Apple, not Invoice Simple.
- Open the receipt email from Apple and click the "Report a Problem" link, or go to Apple's subscription support.
- Follow Apple’s steps to cancel or request a refund via your Apple ID / iTunes purchase history.
Android / Google Play
Subscriptions bought through Google Play must be cancelled and refunded through Google’s subscription tools.
- Open the Google Play Store app, go to Subscriptions, find Invoice Simple and choose Cancel.
- For refunds or billing issues, use the Google Play purchase history or Google Play refunds.
If cancellation doesn’t stop charges
If charges continue after cancellation, gather receipts and correspondence and contact Invoice Simple support via the in-app chat or email and state the problem.
- If the subscription was via Apple or Google, also contact their support and reference the purchase receipt.
- Keep screenshots, dates and confirmation numbers to support any dispute.
What happens when you cancel
Access to the app
Your access typically continues for the remainder of the paid billing period after cancellation. You should still be able to use account features until that period ends.
Renewal and billing
Cancellation stops future automatic renewals. You will not be charged again after the current paid term ends, provided cancellation was processed successfully.
Data and account contents
Your account data (invoices, client lists, history) usually remains in your account after cancellation, but retention policies can vary.
- Export important invoices and client data before the end of your paid period to be safe.
- Contact support if you need a permanent data export or clarification of retention timelines.
Will I get a refund?
Invoice Simple refund policy
Invoice Simple’s stated policy is that fees are non-cancellable and non-refundable for the entire term. They do not provide refunds or credits for partial use or unused months.
Platform-specific refund routes
If you subscribed via iOS, Apple handles refunds and you must use Apple Support or "Report a Problem".
If you subscribed via Google Play, refunds must be requested through Google Play via your Google account.
Exceptions and New Zealand law
Under New Zealand consumer law there are statutory remedies if a service is faulty, not fit for purpose, or not delivered with reasonable care and skill.
- Invoice Simple’s "no refunds" statement may not override CGA or Fair Trading Act rights in NZ in cases where the service fails to meet statutory guarantees.
- If you believe the service breached NZ consumer guarantees, you can raise the issue with the provider and, if needed, seek help from the Commerce Commission or a consumer advice service.
Invoice Simple plans and pricing
Price list (NZ$)
Prices shown are monthly New Zealand App Store listings as of early 2026. Annual pricing is not listed.
Plan details
Features are brief summaries and may vary by platform and plan type. Check the app store or Invoice Simple for exact feature lists.
| Plan | Price (NZ$) | Period | Features |
|---|---|---|---|
| Starting tier (unspecified name) | 6.99 | Monthly | Entry-level, likely limited number of invoices |
| Essentials Monthly | 12.99 | Monthly | Mid-tier subscription |
| Mobile subscription / Monthly Side Business | 14.99 | Monthly | Includes mobile use or side-business features |
| Monthly Subscription | 17.99 | Monthly | Standard monthly plan |
| Plus Monthly | 24.99 | Monthly | Plus-level features |
| Monthly Standard Subscription | 29.99 | Monthly | Standard subscription |
| Premium Monthly | 39.99 | Monthly | Premium tier with full features |
Your consumer rights in New Zealand
Statutory guarantees
Under the Consumer Guarantees Act (CGA) and Fair Trading Act, services must be provided with reasonable care and skill and be fit for purpose.
If they are not, remedies can include repair, replacement or a refund depending on the issue and seriousness of the failure.
Limitations on contract terms
A business cannot contract out of CGA rights by saying "no refunds" if the statutory guarantee is breached.
That means a blanket "no refund" policy may be unenforceable where the service fails to meet CGA standards.
What you can do in NZ
- Contact the seller first and request a remedy in writing, citing the CGA if appropriate.
- If unresolved, seek advice from Consumer Protection or the Commerce Commission, or consider a dispute through a small claims process.
Customer experiences
Positive feedback
Many users praise Invoice Simple for ease of use, simple workflows and professional-looking invoices. It is commonly recommended for freelancers and small businesses.
Long-term users often highlight helpful customer service and an intuitive interface for basic invoicing tasks.
Negative feedback
Common complaints include sudden price increases and introduced limits (for example, low invoice caps) that forced upgrades.
There are multiple reports of users finding cancellations difficult and continuing to be billed despite attempts to cancel.
Takeaways from reviews
- Good for simple, quick invoicing and mobile use.
- Consider risks around billing changes and check cancellation steps carefully before subscribing.
Documentation checklist
What to collect before cancelling
- Account email address and username used with Invoice Simple.
- Subscription receipts or invoices showing payment dates and amounts.
- Screenshots of subscription status in the app or store (Apple/Google receipts where applicable).
What to keep after cancelling
- Confirmation messages, ticket numbers or emails acknowledging cancellation.
- Exported copies of invoices, client lists and any financial records you need for tax or accounting.
Common mistakes
Not cancelling through the correct platform
A frequent error is trying to cancel an App Store or Google Play subscription directly through Invoice Simple instead of through Apple or Google.
Always check which merchant (Apple, Google or Invoice Simple) billed you and follow their cancellation steps.
Failing to keep proof
Many users do not save receipts or cancellation confirmations, which makes disputes harder to resolve.
Always save screenshots, emails and ticket numbers and note dates and times of any chats or calls.
Assuming "no refund" is absolute
Some users accept a blanket "no refunds" without checking statutory rights in New Zealand.
If the service is faulty or not supplied as promised, you may still have a remedy under NZ consumer law.
Comparative recap
Quick comparison
The table below summarises cancellation routes, refund likelihood and typical suitability so you can quickly decide the right approach.
How to choose
Use the row matching your subscription source (Web, Apple, Google) to follow the correct cancellation and refund path.
| Item | Web (direct) | iOS / App Store | Google Play (Android) |
|---|---|---|---|
| How to cancel | Contact in-app support chat or email Invoice Simple | Cancel via Apple / use "Report a Problem" on receipt | Cancel via Google Play Subscriptions in your Google account |
| Who handles refunds | Invoice Simple (policy: non-refundable) | Apple (use Apple Support) | Google Play (use Google Play refund process) |
| Refund likelihood | Low under company policy; possible if service breaches NZ consumer law | Subject to Apple’s refund decision | Subject to Google Play’s refund decision |
| Best for | Users who purchased directly from Invoice Simple | iPhone/iPad users who purchased via App Store | Android users who purchased via Google Play |
After cancelling
Immediate actions
Export any invoices, client lists and records you need before your paid period ends. Save cancellation confirmations and receipts.
Where to get help
- Invoice Simple Help Center: https://invoicesimple.com/help
- Apple "Report a Problem" and subscription help: https://support.apple.com
- Google Play refunds and subscription help: https://support.google.com/googleplay
- NZ consumer rights information (Commerce Commission): https://www.comcom.govt.nz
If problems continue
If you continue to be billed after following the correct cancellation steps, contact your bank or card provider to query recurring charges and consider lodging a dispute.
Address
Invoice Simple mailing address
Invoice Simple Attn: Customer Service
112 W Hastings St Vancouver, BC V6B 1G8 Canada
Notes about postal contact
No New Zealand-specific postal address was located. Use the international address above for formal written correspondence if required.