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Cancellation service #1 in New Zealand
QuillBot is an AI-powered writing tool that offers paraphrasing, grammar checking, summarising, plagiarism checking and an AI detector.
It is used by students, writers and professionals to rewrite text, improve clarity and check originality.
Key features include multiple paraphrase modes, advanced grammar suggestions, a summariser and integrations with web editors.
QuillBot is available via web, iOS (App Store) and Android (Google Play) with free and Premium plans.
If you cancel a QuillBot subscription purchased via the web you may keep Premium access until the end of the paid period unless you choose immediate cancellation and are eligible for a refund.
App-store cancellations stop future renewals but access may remain until the current billing period ends, depending on store rules.
Cancellation prevents future automatic renewals. Renewals charged before cancellation are generally not prorated.
For app-store subscriptions, Apple or Google handles billing and renewals, not QuillBot.
Your QuillBot account and any content you created remain unless you delete the account separately.
Cancelling a subscription does not automatically delete account data; follow account settings to remove information if needed.
Premium purchases made directly on QuillBot.com (rest of world) are eligible for refund within 3 days of purchase, subject to terms.
Each user is eligible for only one refund through QuillBot for web purchases; renewal purchases are not refundable.
European users have a 14-day refund window for web purchases under QuillBot policy.
App store purchases (iOS/Android) and renewals are not refundable via QuillBot; request refunds directly from Apple or Google unless local law says otherwise.
| Plan | Price (NZ$) | Period | Features |
|---|---|---|---|
| Monthly Premium | NZ$17.26 | Monthly | Unlimited paraphrasing, advanced grammar, plagiarism check, summariser, AI detector |
| Semi-Annual Premium | NZ$6.66 | Every 6 months (billed quarterly / USD equivalent US$39.95) | All Premium features with ~33% savings |
| Annual Premium | NZ$4.17 | Annually (billed yearly / US$99.95) | All Premium features with ~58% savings |
Prices are converted from USD-based tiers and shown in NZD from a New Zealand - targeted article.
No official NZD pricing was found on QuillBot's site; USD billing and regional conversions may apply at checkout.
Digital services supplied in New Zealand may be covered by the Consumer Guarantees Act (CGA) and Fair Trading Act.
These laws require services to be supplied with reasonable care and skill and not be misleading.
Many users praise QuillBot for a user-friendly interface and useful paraphrasing, grammar correction and summarising tools.
Reviewers note it helps with academic writing, emails and technical polishing, and that the paraphrasing tool often speeds up editing tasks.
Complaints include difficulty cancelling (especially with PayPal), unexpected auto-renewals and denied refunds despite advertised guarantees.
Some users report inconsistent grammar suggestions, an imperfect AI detector and paraphrase outputs that can feel robotic.
Users often try to cancel web subscriptions through device app settings or expect QuillBot to cancel App Store/Google Play subscriptions for them.
Remember: mobile subscriptions must be cancelled via the device store, not QuillBot's website.
Some customers expect prorated refunds or repeated refunds after renewal; QuillBot's policy allows one refund and generally does not prorate.
If you purchased via an app store, requesting a refund from QuillBot will not work - use Apple or Google support instead.
| Platform | How to cancel | Refund via | Pause supported? |
|---|---|---|---|
| App Store (iOS) | Settings > Your Name > Subscriptions > QuillBot > Cancel Subscription | Request refund from Apple (not QuillBot) | No |
| Google Play (Android) | Google Play Store > Menu > Subscriptions > QuillBot > Cancel Subscription | Request refund from Google (not QuillBot) | No |
| Web (QuillBot.com) | Account > Your Plan tab > Cancel subscription or disable auto-renewal | QuillBot (3 days ROW / 14 days EU; one refund per user) | Disable auto-renewal available; pausing not supported |
After cancellation, confirm that you received a confirmation email or see the cancelled status in your account or app store subscriptions.
Keep receipts and screenshots in case of billing disputes or if you need to contact support.
303 East Wacker, Suite 2101
Chicago, IL 60601, United States of America
No specific New Zealand postal address was located for QuillBot; use the US address above or the Help Center contact options for subscription issues.
For unresolved disputes, retain documentation and consider contacting New Zealand consumer protection authorities or seeking advice under the Consumer Guarantees Act and Fair Trading Act.
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Written by Carter Evans
Former postal advisor · 5 years experience
Former postal-services advisor and e-signature specialist, I have been writing for Postclic for 5 years to demystify legally binding mail for everyday users.