Cancellation service #1 in Nigeria
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Rebase service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Rebase: Simple Process
What is Rebase
Overview
Rebase is a subscription-based app/service referenced in public materials offering tiered plans and features such as workspaces, prompts, integrations, and support.
Services
Offerings vary by plan and may include free and paid tiers (Developer Friend, Plus, Enterprise). Pricing and billing are handled through the platform you subscribed on (App Store, Google Play) or directly via the web provider.
How to cancel Rebase
On iOS (App Store)
- Open Settings on your iPhone or iPad and tap your Apple ID at the top.
- Choose "Subscriptions", find the Rebase subscription, then tap "Cancel Subscription".
- Apple manages the cancellation; see Apple billing support (NZ) for details.
On Android (Google Play)
- Open the Google Play Store app, tap your profile, then "Payments & subscriptions" → "Subscriptions".
- Select the Rebase subscription and tap "Cancel subscription".
- Google Play processes cancellations and refunds according to its policies; cancel directly in Play to stop renewals.
On the Web or Direct Provider
- Log in to your Rebase account on the website and go to Account or Billing settings to cancel the subscription.
- If the service uses a payment processor (e.g., Stripe), follow the provider or in-app instructions to cancel.
- Refer to the service terms for web cancellations; an example terms page: app subscription terms.
What happens when you cancel
Access after cancellation
Cancellation typically stops future renewals but often allows access until the end of your current billing period.
Renewal and billing
Once canceled on the platform that charged you (App Store, Google Play, or web), auto-renewal should stop. Expect the subscription to remain active until the paid period ends.
Data and account
Canceling a subscription does not always delete your account or data. Check the provider's account or privacy settings to manage or remove stored data.
Will I get a refund?
Platform purchases (App Store / Google Play)
- Platform refunds are handled by Apple or Google, not by the app developer.
- Apple refunds can be requested via reportaproblem.apple.com and Apple notes NZ consumer rights remain intact.
Web purchases and developer policies
- Web subscriptions are governed by the service's terms; many state payments are non-refundable unless explicitly allowed.
- Cancellation usually takes effect at the end of the billing period and does not automatically generate a refund.
Exceptions and consumer law
Under New Zealand consumer law you retain certain rights under the Consumer Guarantees Act that may apply to digital services.
If a service is faulty or not as described, you may be entitled to remedies even if the platform's terms say payments are non-refundable.
Rebase plans and pricing
Plans summary
Below are the publicly listed plans and their stated prices or descriptions. Currency may be unspecified for the Plus plan.
Notes on currency and billing
The Plus plan shows $39/month but does not clearly list NZD on the public page; confirm currency and local taxes at checkout.
| Plan | Price | Period | Features |
|---|---|---|---|
| Developer Friend | Free forever | Always | 1 Workspace, AWS integration, 15 prompts/month |
| Plus | $39/month | Monthly | Up to 3 Workspaces, Unlimited Prompts, Email Support |
| Enterprise | Custom | Varies | Unlimited Workspaces & users, SSO/SAML, Custom integrations, Dedicated account manager |
Your consumer rights in New Zealand
Consumer Guarantees Act
Digital services in NZ must meet guarantees of acceptable quality, fitness for purpose, and match descriptions under the Consumer Guarantees Act 1993.
These rights cannot be excluded by service terms or platform rules.
Platform terms and local rights
Apple explicitly states New Zealand consumer protections remain in effect for App Store purchases.
See Apple’s NZ terms for confirmation: Apple support - NZ consumer info.
Remedies and dispute options
If you cannot resolve a charge or service problem with the provider or platform, you may be able to dispute the charge with your bank or pursue small claims remedies in NZ.
Keep records of cancellations, receipts, and communications to support any dispute.
Customer experiences
Positive reviews
Some users praise Rebaid-like rebate services for easy navigation, good deals, and a user-friendly interface.
Long-term users report satisfactory experiences for routine tasks and deal discovery.
Negative reviews
Recurring complaints include slow or missing rebate payouts, unresponsive customer service, and mismatches in payment amounts.
There are reports describing missing reimbursements and difficulties obtaining support; see user reviews for specific experiences: Trustpilot NZ.
Balanced summary
Reviews are mixed: some users find the service useful, while others report serious fulfillment and support problems.
Evaluate recent reviews and test the service with caution before relying on payout expectations.
Documentation checklist
What to gather before contacting support
- Subscription receipt or order number (Apple/Google order ID or web invoice).
- Account email and username used for Rebase.
- Screenshots of subscription listings, billing dates, and cancellation attempts.
Additional records that help disputes
- Payment statements showing the charge (bank or card statement).
- Copies of messages or support tickets and timestamps.
- Reference numbers from report sites like Apple's Report a Problem if used.
Common mistakes
Cancelling on the wrong platform
A frequent error is attempting to cancel an App Store subscription via the app or website rather than through Apple ID subscriptions.
Always cancel through the same platform that processed the payment (App Store, Google Play, or web provider).
Assuming cancellation equals refund
Canceling prevents future charges but does not automatically produce a refund for the current period.
Request refunds separately and be prepared for platform or developer policies that limit refunds.
Not keeping proof
Failing to retain receipts, screenshots, or communication logs weakens dispute cases with platforms, banks, or small claims courts.
Save all relevant records immediately after cancellation or when you contact support.
Comparative recap
Quick comparison
The table below summarises how cancellations and refunds differ by platform.
Notes on interpretation
“Handled by” refers to who processes cancellations or refunds; check that party first when seeking help.
| Platform | How to cancel | Who handles cancellation/refund | Refund likelihood |
|---|---|---|---|
| iOS (App Store) | Apple ID → Subscriptions → Cancel | Apple | Possible via Apple review; not guaranteed |
| Android (Google Play) | Google Play → Subscriptions → Cancel | Google Play | Possible via Google review; not guaranteed |
| Web / Direct | Account/Billing on provider website or contact support | Developer / payment processor | Typically not refundable unless stated or required by law |
After cancelling
Next steps you should take
Confirm cancellation via email or within your account settings and save the confirmation for your records.
Monitor your bank or card statements to ensure no further charges occur after the billing period ends.
Useful links and contacts
Address
Known addresses
There is no verified New Zealand postal address for a service named "Rebase" available in public records or the provided sources.
Some entities named Rebase operate in the UK or other jurisdictions; address details should be confirmed from the service's official site or account pages.
If you need a postal contact
If a postal address is required for dispute or legal reasons, check the app's website, your account billing information, or the App Store/Google Play developer contact details.
When an NZ address is not available, consider contacting platform support, your bank for a charge dispute, or seek local consumer advice.
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FAQ
Avertisment important privind limitările serviciului
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