Cancel Resume Maker Ai: Easy Method

What is Resume Maker Ai

Overview

Resume Maker Ai (resumemaker.ai) is an online resume and CV builder that uses templates and AI suggestions to create or edit resumes. It is offered through web and app listings and may use different commercial entities for billing.

Main features

Typical features promoted include professional templates, ATS-friendly designs, and AI-generated content to speed resume creation. Pricing and exact feature sets vary by listing and platform.

How to cancel Resume Maker Ai

Official or first-step actions

Start by checking wherever you originally subscribed: the resumemaker.ai account page (if you created one) or the app store where you installed the app. Look for subscription or billing settings in that account.

If you cannot cancel or if the site is unclear

• Check the billing descriptor on your bank or card statement to identify the merchant name used for charges.
• Email support at [email protected] with your account email, transaction date, amount, and any order or subscription ID, and request cancellation and confirmation.
• If you subscribed through Apple, cancel the subscription in your App Store / Apple ID subscriptions. If through Google Play, cancel in Google Play > Subscriptions.
• If the provider does not respond, contact your bank or card issuer to dispute the charge or request a chargeback, and keep documentation.
• If you still cannot stop charges, consider lodging a complaint with the New Zealand Commerce Commission or relevant dispute-resolution services.

What happens when you cancel

Access and renewal

Cancellation typically stops future recurring payments but does not always grant an immediate refund. You may retain access until the end of the current paid period depending on the provider.

Account and data

Cancellation does not automatically delete your account or data. If you want data removed, explicitly request account deletion in the same message where you request cancellation.

Will I get a refund?

Refund policy

There is no publicly posted, clear refund policy for resumemaker.ai and user reports indicate refunds are often refused. Many reviewers report declined refund requests and difficulty contacting support.

Exceptions and how to request a refund

• If you believe you were charged without clear consent or were misled about a trial, document dates, screenshots, and receipts, then email [email protected] requesting a refund.
• If that fails, contact your bank or card issuer to request a chargeback and provide supporting evidence.
• You may also file a complaint with the Commerce Commission if you suspect misleading or deceptive conduct under New Zealand law.

Resume Maker Ai plans and pricing

Pricing table

Notes about pricing

Pricing entries are taken from Apple App Store NZ listings and show multiple merchant names and price points. Features descriptions are generalized from listing text.

Check your specific app store or purchase receipt for the exact merchant and billing terms linked to your subscription.

Your consumer rights in New Zealand

Relevant laws

Under the Consumer Guarantees Act (CGA), services must be fit for purpose and match their description. The Fair Trading Act (FTA) prohibits misleading or deceptive conduct, including hidden fees.

What you can do

• Request a refund or cancellation if terms were not clearly disclosed when you bought the service.
• Contact your bank to dispute unauthorised charges or seek a chargeback if the merchant is unresponsive.
• File a complaint with the Commerce Commission if you suspect misleading behaviour under the FTA.

Customer experiences

Positive feedback

Many reviewers praise the interface, professional templates, AI suggestions, and fast resume creation. These aspects appear commonly in higher-rated Trustpilot reviews.

Negative feedback

Recurring negative reports highlight deceptive pricing, auto-enrolment into subscriptions after a small initial payment, difficulty cancelling, and unresponsive customer service.

Multiple reviewers say charges happened silently and refunds or cancellation confirmations were not provided. See user reviews for details: Trustpilot NZ and a user report on Reddit: Reddit thread.

Documentation checklist

What to gather

• Order receipts, subscription confirmation emails, and screenshots of the subscription page or terms.
• Bank or card statements showing the charge date, amount, and merchant descriptor.
• Correspondence with support (emails, dates sent) and any in-app messages.

Why it helps

Collecting clear evidence improves the chance of a successful chargeback or official complaint. Documentation makes it easier to explain the issue to your bank or to a regulator.

Common mistakes

Mistakes when cancelling

Assuming a one-time small payment isn't a subscription is common; users often miss the fine print describing automatic renewals. Not checking the actual merchant name on your statement can delay the correct cancellation route.

Mistakes when seeking refunds

Waiting too long to gather proof, not saving screenshots of terms and purchase confirmations, or contacting the wrong support address are frequent errors. These make chargebacks or complaints harder to pursue.

Comparative recap

At a glance

Notes

This comparison is a high-level summary. Individual experiences will vary depending on how and where the subscription was purchased (web vs app store) and the merchant shown on your billing statement.

After cancelling

Next steps

• Save confirmation of cancellation and monitor your bank statement for further charges.
• If charges continue or you do not receive confirmation, contact your bank to dispute the payment.
• Keep copies of all correspondence and consider filing a complaint with New Zealand regulators if you suspect misleading conduct.

Where to get help

Report experiences and read other user reports on Trustpilot: Trustpilot NZ.

For official consumer help in New Zealand, see the Commerce Commission: Commerce Commission NZ and contact your bank for chargeback options.

Address

Registered address

Resumaker S.L, Avenida Diagonal 534, Barcelona 08006, Spain.

Contact email

Support email listed on resumemaker.ai: [email protected]. Also review the resumemaker.ai website for account or support pages before submitting a formal request.