Résilier RESUMEHELP
Service de résiliation N°1 en France
4.9Calculé sur 5.6K avis
Madame, Monsieur,
Je vous notifie par la présente ma décision de mettre fin au contrat relatif au service Resumehelp.
Cette notification constitue une volonté ferme, claire et non équivoque de résilier le contrat, à effet à la première échéance possible ou conformément au délai contractuel applicable.
Je vous prie de prendre toute mesure utile pour :
– cesser toute facturation à compter de la date effective de résiliation ;
– me confirmer par écrit la bonne prise en compte de la présente demande ;
– et, le cas échéant, me transmettre le décompte final ou la confirmation de solde.
La présente résiliation vous est adressée par e-courrier certifié. L’envoi, l’horodatage et l’intégrité du contenu sont établis, ce qui en fait un écrit probant répondant aux exigences de la preuve électronique. Vous disposez donc de tous les éléments nécessaires pour procéder au traitement régulier de cette résiliation, conformément aux principes applicables en matière de notification écrite et de liberté contractuelle.
Conformément aux règles relatives à la protection des données personnelles, je vous demande également :
– de supprimer l’ensemble de mes données non nécessaires à vos obligations légales ou comptables ;
– de clôturer tout espace personnel associé ;
– et de me confirmer l’effacement effectif des données selon les droits applicables en matière de protection de la vie privée.
Je conserve une copie intégrale de cette notification ainsi que la preuve d’envoi.
Cancel Resumehelp: Easy Method
What is Resumehelp
Overview
Resumehelp is an online resume-building and career-support service that offers templates, AI-powered wording suggestions, and customer support to help users create CVs and cover letters.
Services offered
Services typically include editable templates, automated content suggestions, and customer assistance for formatting and resume optimisation.
How to cancel Resumehelp
Cancel via the Resumehelp website
- Sign into your Resumehelp account.
- Go to "Send us a message".
- Select "Cancel".
- Click "Cancel subscription".
- If needed, use the live chat option to request assistance from a support agent.
Cancel via App Store or Google Play
- If you subscribed through Apple or Google, manage and cancel the subscription through your Apple ID or Google Play account settings.
- Resumehelp’s site does not provide explicit in-app cancel steps; use official platform subscription pages to avoid continued billing.
- Apple subscriptions: Manage subscriptions on Apple.
- Google Play subscriptions: Manage subscriptions on Google Play.
What happens when you cancel
Access after cancellation
Cancellation typically stops future auto-renewals but may allow access until the end of the current billing period.
Exact access timing can vary by plan and how you subscribed (web vs app stores).
Billing and renewal
Subscriptions auto-renew monthly unless cancelled prior to the renewal date.
If you cancel, verify you received a cancellation confirmation email and check subsequent billing statements.
Data and account retention
Resumehelp may retain account data under its privacy policy even after cancellation; check the provider’s privacy policy for retention details.
Request account deletion or data export through account settings or by contacting support directly.
Will I get a refund?
Refund window (first 14 days)
According to available summaries, Resumehelp offers a full refund if you cancel within the first 14 days of subscription.
Request the refund promptly and keep supporting evidence such as timestamps and confirmation messages.
Refunds after 14 days
- After the 14-day window, refunds are not guaranteed but may be issued pro rata for unused periods at customer service discretion.
- Outcomes vary; save records of your cancellation request and any communication with support.
How to request a refund
- Contact Resumehelp support via the site’s contact form or live chat and state your refund request clearly.
- If you subscribed through Apple or Google, request refunds through their app-store refund processes as required by those platforms.
- If problems persist, consider disputing the charge with your bank or card provider and keep documentation.
Resumehelp plans and pricing
Plan types
Public information on specific plan names and prices is limited in the available data.
If you need exact pricing, check your account billing page or the Resumehelp site directly.
Pricing notes
Some users report promotional trial periods that auto-renew to a higher monthly rate; check trial terms carefully.
For purchases via Apple or Google, prices and billing cycles may follow the respective platform’s display and terms.
| Plan name | Billing cycle | Price | Notes |
|---|---|---|---|
| Varies | Varies | Varies | See Resumehelp account or site for current offers |
Your consumer rights in New Zealand
Cancellation and refund rights
Under New Zealand consumer protections, you are entitled to fair treatment and must not be misled about trials or renewals.
If a service is misrepresented, you may seek remedies under the Fair Trading Act and related consumer protections.
Auto-renewal and ongoing charges
Auto-renewals should be clearly disclosed; monitor renewal dates and your bank statements to prevent unexpected charges.
If you cannot cancel via the service interface, this may be considered an unfair practice and you should escalate your complaint.
Where to get help in NZ
- General consumer advice: Consumer NZ
- Regulatory complaints and guidance: Commerce Commission (NZ)
- If billing disputes continue, contact your bank or card issuer to discuss charge disputes.
Customer experiences
Positive feedback
Users have praised Resumehelp for user-friendliness, helpful customer support, and effective AI-powered templates and wording suggestions.
Reviewers highlighted template variety and ease of customizing resumes as strong points.
Negative feedback
Several users reported difficulty cancelling subscriptions, missing cancel buttons, and continued charges despite cancellation attempts.
Complaints also mention unexpected recurring charges and misleading trial pricing that auto-renews at higher rates.
Documentation checklist
Essential items to collect
- Account email and username used to subscribe.
- Order reference, subscription start date, and billing receipts.
- Screenshots of subscription settings, cancellation attempts, and confirmation messages.
- Bank or card statements showing the charge(s).
Support communication records
- Copies of any messages to Resumehelp support and live chat transcripts.
- Dates and times of phone calls or chats and names of support agents when available.
- Any refund confirmation emails or denial notices for future reference.
Common mistakes
Failing to confirm cancellation
Example: Users assume cancellation is complete without checking for a confirmation email and later see another charge.
Always wait for a clear cancellation confirmation and save a copy.
Using the wrong cancellation route
Example: Cancelling on the website when the subscription was made via Apple or Google and expecting app-store billing to stop.
If you subscribed through an app store, cancel via that platform to ensure billing is halted.
Comparative recap
Quick comparison
Below is a concise comparison of cancellation methods, typical refund likelihood, and practical notes to help choose the right route.
Recommendation
If you want the fastest resolution, cancel through the platform that charged you (Resumehelp site, Apple, or Google Play) and keep documentation.
Escalate to your bank or NZ consumer authorities only if the provider does not resolve billing disputes.
| Method | Ease of cancellation | Refund likelihood | Notes |
|---|---|---|---|
| Web (Resumehelp site) | Moderate - in-account "Send us a message" → "Cancel" workflow | Higher within 14 days; possible prorated refunds after | Use live chat if the cancel button is unclear; save confirmation |
| Apple App Store | Easy via Apple ID subscriptions settings | Refunds handled by Apple per their policy | Request via Apple if charged; Resumehelp site may not handle app-store refunds |
| Google Play | Easy via Google Play subscriptions | Refunds handled by Google per their policy | Use Google Play support for refunds or disputes |
After cancelling
What to monitor
- Look for a cancellation confirmation email and archive it with your records.
- Check your bank or card statement for any further charges after cancellation.
Next steps and links
- Contact Resumehelp support: Resumehelp Contact
- Apple subscription support: Manage subscriptions on Apple
- Google Play support: Manage subscriptions on Google Play
- Consumer advice in NZ: Consumer NZ
- Commerce Commission (NZ): Commerce Commission
Address
Corporate mailing address
RBK Global GmbH
General‑Guisan‑Strasse 6, 6300 Zug, Switzerland
Where to send written correspondence
Resumehelp cancellation or written correspondence may be sent to the corporate office above; note that no New Zealand postal address appears publicly available.
If you prefer, use the website contact form or live chat for faster handling and keep copies of all correspondence.
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FAQ
Avertissement important concernant les limites du service
Dans un souci de transparence et de prévention, il est essentiel de rappeler les limites inhérentes à tout service d'envoi dématérialisé, même lorsqu'il est horodaté, tracé et certifié. Les garanties portent sur l'envoi et la preuve technique, mais jamais sur le comportement, la diligence ou les décisions du destinataire.
Attention, Postclic ne peut pas :
- garantir que le destinataire reçoive, ouvre ou prenne connaissance de votre e-courrier.
- garantir que le destinataire traite, accepte ou exécute votre demande.
- garantir l'exactitude ou la complétude du contenu rédigé par l'utilisateur.
- garantir la validité d'une adresse erronée ou non mise à jour.
- empêcher une contestation du destinataire sur la portée juridique du courrier.