Cancel Slidesgo: Easy Method

What is Slidesgo

Overview

Slidesgo is a presentation template provider that offers free and premium templates for Google Slides and PowerPoint.

Ownership and scope

Slidesgo is part of Freepik Company S.L., headquartered in Málaga, Spain. It supplies editable slide templates for a range of uses, from education to business.

How to cancel Slidesgo

Cancel via Slidesgo account

• Sign in at Slidesgo with the account used to subscribe.
• Go to your account or subscription settings and follow the on-screen steps to cancel auto-renewal.

Cancel via app stores and support

• If you subscribed through Apple, cancel in your Apple ID subscriptions: Apple Support.
• If you subscribed via Google Play, cancel in Google Play subscriptions: Google Play Help.
• Contact Slidesgo/Freepik support if you cannot cancel online; request confirmation of cancellation in writing.

What happens when you cancel

Access after cancellation

When you cancel, you typically keep access until the end of the current billing period. After that period, premium features are removed.

Renewal and data

Automatic renewals stop after cancellation, but your account and any templates you downloaded remain accessible under the free plan.

Personal data remains subject to Slidesgo/Freepik privacy policies; request data deletion through their support if needed.

Will I get a refund?

General refund policy

Refunds depend on Slidesgo/Freepik’s refund policy and the method of purchase. Automatic renewals are usually non-refundable unless otherwise stated.

Exceptions and steps to request a refund

• Possible exceptions include billing errors, duplicated charges, or failure to provide the agreed service.
• To request a refund, contact Slidesgo/Freepik support with your order details and reason for refund.
• If purchased via Apple or Google, you may need to request a refund through the respective app store.

Slidesgo plans and pricing

Pricing currency

Slidesgo publishes prices in US dollars. Official listings and billing are shown in USD on their site.

Price notes

Prices shown in local bank statements may vary depending on exchange rates and your payment provider.

Your consumer rights in New Zealand

Key consumer protections

Under New Zealand law, the Consumer Guarantees Act (CGA) and Fair Trading Act protect consumers against misleading conduct and services not provided as agreed.

How this applies to digital subscriptions

If Slidesgo fails to supply the subscription services as described, you may be entitled to remedies such as a repair, replacement, or refund under NZ consumer law.

For guidance, see the Ministry of Business, Innovation & Employment and Consumer NZ resources linked below.

Customer experiences

Positive feedback

Many users praise Slidesgo for the variety and quality of templates and the efficiency of ready-made slide designs.

Common complaints

Some users report issues with billing, automatic renewals, or difficulties cancelling when subscriptions were purchased through third-party app stores.

Individual experiences vary; keep records when you contact support to improve resolution chances.

Documentation checklist

Before you contact support

• Have your account email and username ready.
• Locate the order or transaction ID from your receipt.

If you need to escalate

• Keep screenshots of subscription pages, billing statements, and any cancellation attempts.
• Record dates and names when you communicate with support, and save written confirmations of cancellation.

Common mistakes

Not checking where you subscribed

Many customers try to cancel on the Slidesgo site when their subscription was purchased via the App Store or Google Play. This prevents successful cancellation of the billing source.

Missing documentation

Failing to keep receipts, order IDs, or confirmation emails can slow down refund requests or dispute resolution.

Comparative recap

How Slidesgo compares

The table below provides a concise comparison of typical features and considerations versus common alternatives. It is a general overview, not an exhaustive review.

Alternatives note

Alternatives may include services such as Canva or Envato Elements; check each provider’s terms for the most accurate and current details.

After cancelling

What to monitor

Check your bank or card statements for the next billing cycle to confirm no further charges occur after cancellation.

Helpful links and next steps

• Slidesgo: https://slidesgo.com
• Freepik Company: https://www.freepikcompany.com
• Apple subscriptions: https://support.apple.com/
• Google Play subscriptions: https://support.google.com/googleplay/answer/7018481
• MBIE (New Zealand consumer information): https://www.mbie.govt.nz
• Consumer NZ: https://www.consumer.org.nz

Address

Corporate address for formal notices

Slidesgo is part of Freepik Company S.L., headquartered in Málaga, Spain. Formal cancellation notices or correspondence may be sent to the head office address below.

Mailing address

Freepik Company S.L., 13 Molina Lario St, 5th floor, 29015 Málaga, Spain