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Cancellation service #1 in New Zealand
Squibler is a web-based writing and publishing tool aimed at authors, screenwriters and content creators. It offers project organisation, writing templates and AI-assisted content features.
The service provides online account management, subscription billing and integrations with mobile app stores. Squibler’s Terms of Service govern cancellations and fees.
When you cancel, your subscription will typically stop auto-renewing at the end of the current billing period. You should retain access until that period ends unless otherwise stated by Squibler.
Account data and projects usually remain in your account after cancellation, but policies may vary. Export important work before your access period ends to be safe.
Squibler’s Terms of Service state that paid subscription fees are non-refundable except when required by law. See the Terms: Squibler Terms of Service.
| Plan | Price (NZD) | Notes |
|---|---|---|
| Monthly | Varies | Public NZ-specific pricing not available; USD pricing is commonly published. |
| Annual | Varies | Annual plans reported in USD in reviews; convert to NZD via your payment provider. |
| Free trial | Varies | Free trials reported; check renewal terms carefully to avoid unexpected charges. |
No official New Zealand Dollar price list was found for 2024/2025. Public sources show US-dollar figures for Squibler plans.
Where app stores are used, final charged amounts and currency conversion are determined by Apple or Google Play and your payment method.
New Zealand consumers have protections under the Consumer Guarantees Act and Fair Trading Act, but those acts do not automatically guarantee a refund for all digital subscription cancellations.
Squibler’s non-refundable policy can be overridden if the charge breaches NZ consumer law or if the purchase method (for example, a misleading trial) is deceptive.
Users often miss or misunderstand free trial terms, leading to unexpected annual charges. Always check the renewal date and whether cancellation is required before the trial ends.
Some customers assume Apple or Google will automatically refund every disputed charge. App stores evaluate refund requests case-by-case and outcomes vary.
Also, contacting Squibler directly for an app-store purchase usually won’t resolve the refund; you must use the store’s process.
| Route | How to cancel | Refund handled by | Reported ease |
|---|---|---|---|
| Web (Squibler site) | Cancel via account page or contact support | Squibler (policy: non-refundable except as required by law) | Varies - some users report easy cancellation; others report problems |
| Apple App Store | Use Apple “Report a Problem” portal and manage subscriptions | Apple | Varies - refunds must go through Apple; user reports mixed outcomes |
| Google Play | Manage subscription in Google Play or request refund via support | Google Play | Varies - refunds must go through Google; user reports mixed outcomes |
Cancellation method determines the refund path: direct web purchases rely on Squibler’s policy, while app-store purchases rely on Apple/Google policies.
Document your case carefully and use the appropriate refund channel for best results.
Squibler
4254 Hawk St
San Diego, CA 92103
Use the mailing address for formal written notices or postal correspondence when directed to do so by Squibler’s support or terms.
For billing disputes or refund requests, start with the appropriate online or app-store channels before sending postal correspondence.
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Written by Hudson Phillips
Postclic editor · 5 years experience
Editor at Postclic for 5 years, I turn complex registered electronic mail procedures into clear, actionable English.