Cancel Teamup: Easy Method

What is Teamup

Overview

Teamup is a calendar and scheduling platform designed to share and manage group calendars without requiring user accounts for every participant.

Primary use cases

It is commonly used for appointment booking, resource scheduling, team calendars, and event coordination across organisations and groups.

How to cancel Teamup

Cancel via the web (calendar administrator)

• Only a calendar administrator can cancel a subscription in the browser-based Teamup settings.
• Open the calendar, then follow: Blue menu → Settings → Subscription → “Cancel Subscription”.
• After cancellation the calendar remains active until the end of the current billing period and then downgrades to the free plan.

Cancel via app stores and other routes

• There is no Teamup help documentation explicitly describing cancellation via Apple App Store or Google Play; check the store receipts or account for subscription management.
• If you purchased through Apple or Google, you may need to manage or cancel the subscription through your Apple ID or Google Play account settings.

What happens when you cancel

Access and features

When a paid subscription is cancelled, the calendar continues to function with paid features until the end of the current billing period.

At the end of the period the calendar downgrades automatically to the free plan and paid features are removed.

Renewal and account state

No further billing occurs after the subscription period ends unless you reactivate or resubscribe.

Your calendar data remains available on the free plan, but some advanced features may be lost.

Will I get a refund?

Teamup policy

Teamup’s Terms of Service state that no refunds are provided as a general rule.

For annual subscriptions, Teamup may issue a credit for unused time that can be used if you reactivate; refunds for special reasons may be considered via a support request.

Exceptions and New Zealand context

• New Zealand consumer law (Consumer Guarantees Act 1993 and Fair Trading Act 1986) can provide remedies for faulty or misrepresented services despite a “no refunds” clause.
• If a service is not fit for purpose or is defective, you may be entitled to a remedy under NZ law; contact Teamup support first and, if needed, seek advice from consumer authorities.

Teamup plans and pricing

Pricing overview

Detailed, current pricing varies by plan and billing cycle and is best checked on Teamup’s website.

If specific NZ dollar pricing is needed, view prices on Teamup’s site or convert listed prices to NZD.

Plan comparison table

Your consumer rights in New Zealand

Key protections

The Consumer Guarantees Act 1993 requires services to be fit for purpose and allows remedies when they are not.

Businesses cannot contract out of these statutory guarantees by relying on “no refunds” clauses.

Fair Trading and app purchases

• The Fair Trading Act 1986 prohibits misleading or deceptive conduct and unfair contract terms.
• For App Store purchases, Apple and Google store policies also apply, but statutory consumer rights in NZ remain available for faulty or misrepresented services.

Customer experiences

Positive feedback

Many users praise Teamup for simplifying appointment booking, reducing administrative time, and offering useful automation and pricing.

Some review sites report high ratings for ease of use, customer service and value.

Negative feedback

Other users report problems cancelling subscriptions and describe difficulty with support or navigation on the site and app.

Some reviews call the UX dated or buggy and describe issues with missing emails and slow responses from customer support.

Documentation checklist

Before you cancel

• Confirm you are a calendar administrator for the Teamup calendar you wish to cancel.
• Note the subscription renewal date so you know how long paid access continues.
• Back up or export any data you need before the downgrade if concerned about feature loss.

What to have when contacting support

• Your calendar link or calendar ID and administrator email address.
• Subscription receipt or invoice showing purchase date and billing period.
• A clear description of the issue if requesting a refund or credit.

Common mistakes

Attempting cancellation without admin rights

Non-administrators often try to cancel a subscription but cannot; only an administrator can complete cancellation via the browser settings.

If you are not an admin, contact an administrator and ask them to follow the cancellation steps.

Assuming automatic refunds or immediate termination

Some users expect immediate refund or immediate loss of access; Teamup cancels future billing but retains paid features until the end of the billing period.

Also, “no refunds” is Teamup’s default position, but NZ consumer law may provide remedies for valid faults - don’t assume a refund is automatically available.

Comparative recap

At-a-glance comparison

After cancelling

What to check right away

• Confirm cancellation in the calendar Subscription settings and note the date when paid features end.
• Verify that billing has stopped after the end of the period; keep receipts for records.

Helpful links and next steps

• Teamup: How to cancel a calendar subscription
• Teamup Terms of Service
• Apple: Request a refund (NZ)
• Commerce Commission NZ: Your rights as a consumer
• Consumer Guarantees Act 1993 (overview)

Address

Teamup registered office

Teamup Solutions AG

Kreuzstrasse 42, 8008 Zürich, Switzerland

Notes on local presence

Teamup does not appear to have a dedicated New Zealand postal address; primary address is in Zurich, Switzerland.

For support or billing queries, use Teamup’s online support channels and provide full subscription details.