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Cancellation service #1 in New Zealand
Cancel Wealthy Affiliate: Easy Method
What is Wealthy Affiliate
Overview
Wealthy Affiliate is an online platform offering training, website hosting, keyword tools, and a community for affiliate marketing and online business building.
The platform provides a free Starter plan and paid Premium tiers with additional features and support.
Who it's for
It is aimed at beginners and intermediate online marketers who want step-by-step training, hosted websites, and community support.
Subscriptions are sold in USD on the official site; New Zealand users should convert prices at the time of purchase.
How to cancel Wealthy Affiliate
Cancel on the web (wealthyaffiliate.com)
- Log in at wealthyaffiliate.com and go to your Account Settings.
- Find the subscription or billing section and select the option to cancel your Premium subscription.
- Confirm the cancellation; Wealthy Affiliate states cancellation takes effect at the end of your current billing period and there are no cancellation fees.
Cancel via mobile app stores (iOS / Google Play)
- Wealthy Affiliate has no explicit public documentation for App Store or Google Play cancellations; these are generally governed by Apple and Google.
- If you subscribed through Apple or Google, manage or cancel the subscription using your Apple ID subscriptions or Google Play subscriptions tools.
What happens when you cancel
Access after cancellation
When you cancel a Premium subscription on the web, access to paid features continues until the end of the current billing period.
After that period, your account will revert to the free Starter level and paid features will be disabled.
Billing and account data
There are no cancellation fees for ending a subscription; renewal simply stops after the paid period ends.
Keep copies of receipts and any confirmation messages; these help if there are billing disputes or questions later.
Will I get a refund?
Official refund policy
Wealthy Affiliate's Terms state subscriptions are generally non-refundable for the period covered.
The company does not offer a formal money-back guarantee and does not reference a statutory 14-day right on its site.
Exceptions and company discretion
- Refunds may be granted at Wealthy Affiliate's discretion on a case-by-case basis.
- If you purchased via Apple or Google, refund and cancellation rules for in-app purchases are typically handled by those platforms.
- Document any reason for a refund request and contact Wealthy Affiliate support promptly if you want to pursue one.
Wealthy Affiliate plans and pricing
Plan summary
Pricing is listed in USD on Wealthy Affiliate's official site. No specific NZD price is published.
Convert USD to NZD at the current exchange rate when comparing costs.
Note on NZD conversion
Official site shows USD amounts; local bank or card providers will convert and may apply foreign transaction costs.
First-month discounts may apply to Premium tiers; check the signup page for current promotions.
| Plan | Price (USD) | Billing period | Main features |
|---|---|---|---|
| Starter | US$0.00 | Forever | Core beginner training, 1 subdomain website, limited tools |
| Premium | US$49.00/month (first month US$19.00) or US$495/year | Monthly or Annual | Full training, up to 10 websites, Jaaxy Lite, live classes, hosting, support |
| Premium Plus+ | US$99.00/month (first month US$49.00) or US$995/year | Monthly or Annual | Everything in Premium, more expert classes, up to 50 websites, Jaaxy Enterprise, priority support |
Your consumer rights in New Zealand
Cooling-off and refunds
New Zealand law can provide consumer protections for digital purchases, and there may be a 14-day cooling-off right in some online contexts.
Wealthy Affiliate's public pages and Terms do not mention a statutory 14-day right or a formal money-back guarantee.
Purchases via app stores
- If you bought the subscription through Apple App Store or Google Play, Apple or Google refund policies will usually apply.
- For card or bank disputes, consider contacting your card issuer if you believe billing was incorrect or unauthorised.
Customer experiences
Positive feedback
- Trustpilot (NZ) reviews are mostly positive, praising training, tools, community support, and results for traffic and revenue.
- Trustpilot shows a trustscore of around 4.6/5 with many users noting helpful mentoring and continuous platform improvements.
Negative feedback
- Complaints on sites like PissedConsumer mention issues with auto-renewal and difficulty obtaining refunds despite web-based cancellation options.
- Some forum and Reddit posts describe poor support responsiveness, billing disputes, or dissatisfaction with community dynamics.
Documentation checklist
What to gather
- Account email and username used to subscribe to Wealthy Affiliate.
- Purchase receipts, payment dates, and the last billing transaction.
- Any confirmation or cancellation emails and screenshots of the subscription status in your account.
- If purchased via app store, a copy of the App Store/Google Play purchase receipt.
How to store and present
- Keep digital copies (PDF/screenshots) and note timestamps for communications with support.
- Present documentation clearly when requesting a refund, disputing a charge, or escalating to your card issuer.
Common mistakes
Not cancelling in the correct place
Many users assume cancelling on the website will stop app-store subscriptions and vice versa.
Always cancel from the platform where you originally subscribed: web, Apple, or Google Play.
Assuming an automatic refund or guarantee
Do not assume a money-back guarantee exists; Wealthy Affiliate does not offer a formal guarantee and treats refunds as discretionary.
Keep proof of cancellation and billing to avoid unexpected renewals and to support any refund claim.
Comparative recap
Quick comparison
This table compares key cancellation and refund points for web purchases versus app-store purchases.
Use it to decide where to cancel and what to expect about refunds.
| Topic | Web (wealthyaffiliate.com) | App Store / Google Play |
|---|---|---|
| How to cancel | Cancel in Account Settings on the Wealthy Affiliate website; takes effect end of billing period. | Cancel via Apple ID subscriptions or Google Play subscriptions; governed by Apple/Google rules. |
| Refund policy | Generally non-refundable; refunds may be granted at company discretion; no formal money-back guarantee. | Refunds and disputes handled via Apple or Google refund processes rather than Wealthy Affiliate's Terms. |
| Evidence to keep | Receipts, cancellation confirmations, screenshots from account settings. | App purchase receipts from Apple/Google plus screenshots of subscription status. |
After cancelling
What to check
- Confirm you received a cancellation confirmation or screenshot showing the subscription is cancelled.
- Check your bank or card statement after the next billing date to ensure no further charges appear.
- Export or back up any content you need from your Wealthy Affiliate-hosted sites before paid features end.
Helpful links
Address
Corporate mailing address
Niche Marketing Inc., 2354 Millstream Rd Box 18, Victoria, BC V9B 6L2, Canada.
When to use it
Use the corporate mailing address for formal written complaints or if you require postal correspondence; note there is no New Zealand-specific postal address listed.
For billing or subscription issues, using the website support/contact form is usually faster than postal mail.
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Written by Carter Evans
Former postal advisor · 5 years experience
Former postal-services advisor and e-signature specialist, I have been writing for Postclic for 5 years to demystify legally binding mail for everyday users.