Cancellation service #1 in Nigeria
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Windscribe service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Windscribe: Easy Method
What is Windscribe
Overview
Windscribe is a VPN service that provides encrypted internet connections, location switching, and privacy features for desktop and mobile devices.
It offers a free tier with data limits and paid Pro plans with unlimited bandwidth and access to all locations and features.
Key features
Windscribe includes features such as multiple server locations, strong encryption, and a desktop and mobile app with an intuitive interface.
Customer support and knowledge-base resources are available online, and Windscribe uses Canadian corporate contacts for official correspondence.
How to cancel Windscribe
Cancel via Windscribe website (Web)
- Log in to "My Account" on the Windscribe website.
- Go to Billing / Account Status and click "Cancel Subscription".
- Enter your password and optionally provide a reason, then confirm cancellation.
- Reference: Windscribe knowledge base.
Cancel for App Store (iOS) and Google Play (Android)
- App Store (iOS): You cannot cancel via the Windscribe site. Cancel through Apple Subscriptions in iOS Settings (Apple ID → Subscriptions).
- Google Play (Android): You cannot cancel via the Windscribe site. Cancel via Google Play Subscriptions in the Google Play app or web store.
- For refunds when subscribed through third parties, you must request them from the platform provider (Apple or Google).
- Reference (third-party guidance): VPNforWhat.
What happens when you cancel
Access after cancellation
When you cancel a paid Windscribe subscription via the website, the subscription typically remains active until the end of the current billing cycle.
You retain access to Pro features until that expiry date unless otherwise notified by Windscribe.
Renewals and data
Cancelling stops automatic renewals for future billing cycles but does not retroactively remove charges already processed.
If you used the free tier or a limited data plan, cancellation simply stops future charges and access to paid features after the current period ends.
Will I get a refund?
Official Windscribe refund policy
Windscribe offers refunds only for the initial payment (not renewals), if requested within 7 business days of subscription start and data usage is under 10 GB.
Refund approval also requires compliance with Windscribe's Terms of Service; approved refunds are processed within 30 days.
- Reference: Windscribe Terms.
Third-party platform exceptions
Subscriptions purchased via the App Store require refunds through Apple; Windscribe cannot issue those refunds directly.
For Google Play purchases, some third-party sources note a possible full refund window (e.g. 48 hours), but this is not confirmed in Windscribe's official documentation.
- Reference (App Store / Google Play notes): VPNforWhat.
Windscribe plans and pricing
Pricing summary
Prices can vary by platform, exchange rates, and reporting sources. Below are representative New Zealand dollar equivalents and local-reported values.
Use the table to compare common plan options and features.
| Plan | Price (NZD) | Period | Features |
|---|---|---|---|
| Pro Plan (annual, USD conversion) | NZ$69.44/year (≈ NZ$5.78/month) | Annual | Unlimited bandwidth, access to all locations and features |
| Pro Plan (monthly, USD conversion) | NZ$12.75/month | Monthly | Unlimited bandwidth, all locations and features |
| Build-A-Plan (per location) | NZ$1.73 per location/month | Monthly | Choose specific location(s), unlimited data per selected location |
| Pro Plan (annual, local NZ report) | NZ$7.07/month equivalent | Annual | Full Pro plan via local NZ report |
| Pro Plan (monthly, local NZ report) | NZ$15.60/month | Monthly | Full Pro plan via local NZ report |
Your consumer rights in New Zealand
Relevant laws
Under New Zealand law, the Consumer Guarantees Act and the Fair Trading Act require services to be fit for purpose and as described.
If a digital subscription does not perform as promised or cancellation is made unreasonably difficult, these laws may apply.
Practical steps and escalation
- If Windscribe refuses a lawful refund or blocks cancellation, consider contacting the Commerce Commission or seeking legal advice.
- Bank chargeback or dispute processes may be options if the provider does not honour statutory rights.
Customer experiences
Positive feedback
Many users praise Windscribe for an intuitive UI, reliable speeds, strong privacy focus, helpful AI support, and a generous free tier.
Reviews on Trustpilot and Capterra highlight ease of use, good value, and strong security features.
- Trustpilot: Windscribe on Trustpilot (NZ)
- Capterra: Windscribe on Capterra (NZ)
Negative feedback
Some users report difficulty obtaining refunds and problems where cancellation did not stop billing immediately.
There are forum reports of dashboard inconsistencies that required support intervention to resolve billing.
- Example report: Reddit discussion
Documentation checklist
Essential items to gather
- Account email and username used for Windscribe.
- Proof of purchase: receipt, invoice, or bank/credit statement showing the charge.
- Subscription origin: indicate if purchase was via Windscribe site, Apple App Store, or Google Play.
Support and escalation records
- Save screenshots of your account Billing/Account Status and cancellation confirmations.
- Keep copies of support tickets, emails, or chat transcripts with Windscribe or the platform provider.
Common mistakes
Assuming site cancellation works for third-party purchases
Many users try to cancel on the Windscribe site when their subscription was bought via Apple or Google.
Because third-party subscriptions must be cancelled through the platform, this can leave the subscription active and billing ongoing.
Missing refund windows and insufficient evidence
Failing to request a refund within Windscribe's 7 business day window (for initial payments) or not documenting data usage under 10 GB can jeopardise refund eligibility.
Also, not keeping receipts or transaction records makes disputes harder to resolve with support or banks.
Comparative recap
Quick comparison
| Topic | Windscribe site (Web) | App Store (iOS) | Google Play (Android) |
|---|---|---|---|
| How to cancel | Cancel via My Account → Billing / Account Status → Cancel Subscription. | Cancel via Apple ID → Subscriptions in iOS Settings; not via Windscribe site. | Cancel via Google Play Subscriptions menu; not via Windscribe site. |
| Refund availability | Possible for initial payment within 7 business days and <10 GB usage; processed within 30 days. | Windscribe cannot issue refunds; request refund from Apple. | Windscribe notes third-party handling; some sources suggest a 48-hour refund window for Google Play but not officially confirmed. |
| Typical action if billing continues | Contact Windscribe support and provide receipts/screenshots. | Contact Apple Support for subscription and refund issues. | Contact Google Play support and consider a bank dispute if necessary. |
After cancelling
Immediate steps
Keep records of the cancellation confirmation and any emails or screenshots showing the subscription end date.
Sign out of devices and consider removing saved payment methods if desired.
Helpful links
- Windscribe cancel guide: Windscribe knowledge base
- Third-party subscription guidance (Apple/Google): Third-party subscription notes
- Commerce Commission (NZ consumer guidance): https://comcom.govt.nz
Address
Corporate contact
Windscribe Limited
555 Richmond St. W, Toronto, Ontario M5V 3B1, Canada
Notes on correspondence
There is no New Zealand - specific postal address; use the Canadian corporate address for official correspondence and escalation.
When contacting support, include the documentation checklist items to speed resolution.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.