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Cancellation service #1 in New Zealand
Youcam Makeup is a mobile app for virtual makeup, beauty filters, and photo editing. It provides tools for trying on cosmetics, editing selfies, and creating beauty looks in real time.
The app is available on iOS and Android and may offer in-app subscriptions for premium features. Availability and features can vary by device and region.
When you cancel, your subscription normally remains active until the end of the current billing period. You retain premium access until that expiry date.
Cancelling stops future automatic renewals. You will not be charged again after the current paid period ends unless you re-subscribe.
Cancelling a subscription does not automatically delete your account or uploaded content. Check account settings to remove data or delete the account if desired.
Refunds depend on where you purchased the subscription. Platform stores (Apple, Google) generally handle refund requests through their support channels.
Official plan names and prices can change. If no public pricing is available for your region or platform, entries below use 'Varies'.
| Plan | Billing | Typical Features | Price (NZ) |
|---|---|---|---|
| Free | One-time / Free | Basic filters and features, watermarked exports | Free |
| Premium / Pro | Monthly / Annual | Full filter library, HD export, advanced tools | Varies |
| Bundles / Promotions | Short-term / Promotional | Combined features, trial offers | Varies |
In New Zealand, consumer protections include the Consumer Guarantees Act (CGA) and the Fair Trading Act. These laws cover goods and services supplied to consumers.
You generally have rights to services that are provided with reasonable care and skill and match their description. If the app or paid features are faulty or misrepresented, you may seek remedies.
Many users praise Youcam Makeup for realistic virtual try-on, a wide range of filters, and frequent feature updates. The app is often highlighted for ease of use and creative tools.
Common complaints relate to unclear auto-renewal notices, difficulty cancelling through the platform used for purchase, and issues with in-app purchases or billing errors.
Overall, experiences vary by how the subscription was purchased and by platform. Keep receipts and monitor subscription pages to reduce billing surprises.
Many users try to cancel inside the app when the subscription was purchased through Apple or Google. This can leave the subscription active because store purchases must be cancelled via the store.
Some expect immediate access loss after cancelling. In most cases, you keep paid benefits until the current billing period ends; assuming immediate termination can cause confusion.
Contacting support without a receipt or order ID delays resolution. Always save confirmation emails and screenshots at purchase time to speed up cancellations or refund requests.
The table below summarizes typical cancellation routes, expected response times, and refund handling for quick comparison.
| Method | How to cancel | Typical processing time | Refund handled by |
|---|---|---|---|
| Apple App Store | Apple Settings → Subscriptions | Immediate cancellation of auto-renewal; subscription access until period end | Apple (request via report a problem) |
| Google Play | Play Store → Subscriptions | Immediate stop to renewals; access until period expiry | Google Play (refund via order history/support) |
| Perfect Corp. / Website | Account settings or contact support | Varies; typically a few business days | Perfect Corp. (per company policy) |
Confirm cancellation in the subscription list for Apple, Google Play, or your Perfect Corp. account. Keep confirmation emails or screenshots for your records.
Perfect Corp., C/O Maples Corporate Services Limited, P. O. Box 309, Ugland House, South Church Street, George Town, KY1‑1104, Cayman Islands.
Perfect Corp.’s operational headquarters are based in Taipei. For operational inquiries, use the contact options on the company website: perfectcorp.com.
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Written by Harper Davies
Regulatory watch · 4 years experience
Legal analyst tracking eIDAS, GDPR and electronic delivery regulations for 4 years to make sure every Postclic template is compliant and admissible in court.