Cancellation service #1 in New Zealand
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Easy Walking service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Easy Walking: Simple Process
What is Easy Walking
Overview
Easy Walking appears to be an app-based subscription service related to walking or movement programmes. Public references are limited and some available details come from platform purchase records and third-party reviews.
Service notes
Information about payments, cancellation and support varies by where the subscription was purchased (App Store, Google Play, or the website). Verified sources link some processes to a service named Walking Yoga for website support.
How to cancel Easy Walking
Cancel via App Store (iOS)
- Open the App Store on your iPhone or iPad and tap your profile photo.
- Tap Subscriptions, find Easy Walking, then tap Cancel Subscription.
- Note: subscriptions auto-renew unless cancelled at least 24 hours before the period ends; cancelling during an active period does not stop that period.
- Deleting the app or deleting your account inside the app does not cancel App Store subscriptions - use your Apple ID settings.
- More help: Apple subscriptions support.
Cancel via Google Play (Android)
- Open the Google Play Store app, tap your profile, select Payments & subscriptions → Subscriptions, and choose Easy Walking to cancel.
- If you need a refund or assistance with charges, contact Google Play support - refunds and cancellation issues for Google purchases are handled by Google Play.
- More help: Google Play subscriptions support.
Cancel via Website purchase
- If you bought through the Walking Yoga website, email support at help@walking.yoga with a clear cancellation request.
- Include identifying information such as the account email, receipt or order number, and the date of purchase.
- Keep copies of your sent email and any responses for your records.
What happens when you cancel
Access and subscription period
Cancelling a recurring subscription usually prevents the next renewal but does not typically end the current paid period early.
Expect to retain access until the end of the billing cycle you already paid for, unless a different arrangement is confirmed in writing.
Data and account deletion
Account deletion within an app or website may remove your profile and data, but it does not automatically cancel platform-managed subscriptions (App Store/Google Play).
If you want both subscription cancellation and data deletion, perform both actions separately: cancel via the platform and request data deletion from the app or website support.
Will I get a refund?
General refund policy
Walking Yoga (as referenced for website purchases) considers refund requests case-by-case and at its sole discretion.
They state that if the product is faulty or delivery issues occurred, you should contact support within 14 days with proof.
Platform purchases (iOS / Google Play)
- Refunds for purchases made through the Apple App Store or Google Play must be requested from Apple or Google respectively; the app developer cannot issue those refunds directly.
- Follow Apple’s or Google’s refund process - these platforms may have their own eligibility rules and timelines.
- There is no automatic “no questions asked” refund guarantee from the app developer; platform terms and developer discretion apply.
Easy Walking plans and pricing
Plan overview
No reliable New Zealand pricing information for Easy Walking was found in available sources.
Reported information about pricing and payment reliability is limited and inconsistent across reviews.
Pricing availability
| Plan | Price (NZD) |
|---|---|
| Easy Walking subscription | Varies |
Your consumer rights in New Zealand
Refunds and guarantees
Consumer rights in New Zealand include protections under the Fair Trading Act and related consumer-protection frameworks; remedies may apply if the service is misrepresented or faulty.
The developer’s stated 14-day window for fault-related refund requests is discretionary and not an automatic statutory entitlement.
Escalation and dispute options
- If charges appear unauthorised or deceptive, contact your bank to discuss a chargeback or dispute.
- You can raise concerns with New Zealand consumer organisations such as Consumer Protection or Consumer NZ.
- Platform purchases are also governed by Apple/Google terms; contact those providers for refunds and disputes where applicable.
Customer experiences
Positive feedback
Some reviewers describe the app and website as easy to use and supportive, noting helpfulness and prompt customer service in a few cases.
Positive comments highlight convenience and encouragement for users starting walking programmes.
Common complaints
Many users report unexpected charges and difficulty cancelling subscriptions, including being charged after they believed they had cancelled.
Numerous complaints mention that cancellation within the app is not possible and that support can be slow or unhelpful; some users recommend dealing directly with the platform (App Store or Google Play).
Documentation checklist
Essential items to gather
- Order confirmation or receipt (email or screenshot).
- App store or Google Play purchase history screenshot showing charges.
- Your account email address and username used with Easy Walking.
- Dates of subscription start, cancellation attempts, and any correspondence with support.
- Screenshots of app subscription pages, billing details, and any error messages.
- Bank or card statements showing the disputed charges.
When contacting support
- Attach copies of the above documentation to any support email to speed up handling.
- Record the date and time you sent emails and any case or ticket numbers you receive.
Common mistakes
Assuming deleting the app cancels the subscription
Many users delete the app but forget that App Store and Google Play subscriptions must be cancelled via the platform - deleting the app does not stop billing.
Not checking the purchase source
Some people try to contact the developer for refunds of platform purchases; however refunds for App Store or Google Play purchases must be requested from Apple or Google.
Missing identifying information
When emailing website support, failing to include the account email, receipt, or transaction details delays processing and may prevent a timely resolution.
Comparative recap
Quick comparison table
| Where purchased | How to cancel | Who handles refunds | Key note |
|---|---|---|---|
| Apple App Store (iOS) | Cancel in App Store → Subscriptions (Apple ID settings) | Request refunds via Apple App Store support | Must cancel ≥24 hours before period end; deleting app does not cancel |
| Google Play (Android) | Cancel in Google Play → Subscriptions | Request refunds via Google Play support | Google handles refunds and disputes for Play purchases |
| Website purchase (Walking Yoga reference) | Email support at help@walking.yoga with order details | Walking Yoga support considers refunds case-by-case | Include proof of purchase and contact details in your email |
Recommendation
Always check where you purchased the service first, then follow the cancellation/refund route for that platform. Keep records of all communications and receipts.
After cancelling
Follow-up actions
- Save confirmation of cancellation from the App Store, Google Play or the website support reply.
- Monitor your bank/card statements for any further charges for at least one billing cycle.
- If you continue to be charged after cancellation, contact the platform and your bank immediately.
Useful links
- Apple subscriptions support
- Google Play subscriptions support
- help@walking.yoga (website purchase support)
- Consumer Protection (New Zealand)
- Consumer NZ
Address
Registered address
No verified New Zealand-registered postal address or New Zealand company listing for Easy Walking was found in available sources.
Public information links some website support to an email (help@walking.yoga) but does not provide a postal address.
If you need to contact by post
Because no postal address is available, use the platform (App Store/Google Play) and the support email for website purchases as the primary contact routes.
If you cannot resolve the issue via those channels, consider contacting your bank for a charge dispute and raise the matter with New Zealand consumer authorities listed above.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.