Chaupal

Cancel CHAUPAL online

When do you want to cancel?

By validating, I declare that I have read and accepted the terms and conditions and I confirm ordering the Postclic premium promotional offer of 48h for NZ$4.12 with a mandatory first month at NZ$109.94, then subsequently NZ$109.94/month with no commitment.

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Sender
How to Cancel Chaupal Subscription | Postclic
Chaupal
Plot No. 161, Industrial Area, Phase‑II
160002 Chandigarh India
support@chaupal.com
Subject: Cancellation of Chaupal contract

Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Chaupal service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Chaupal
Plot No. 161, Industrial Area, Phase‑II
160002 Chandigarh , India
support@chaupal.com
REF/2025GRHS4

Cancel Chaupal: Easy Method

What is Chaupal

Overview

Chaupal is a streaming and membership platform offering video content, ad-free streaming options and profile-based access. It is operated by BOSNA Digital Entertainment Pvt. Ltd.

How it is provided

Chaupal is distributed via its web platform and mobile apps, including an iOS in-app subscription through the App Store. Billing and subscription controls differ by purchase method.

How to cancel Chaupal

Cancel on the web (credit/debit card)

  • Sign in to your Chaupal account on the website.
  • Go to Account Settings → "Cancel your subscription".
  • Follow the on-screen prompts to confirm cancellation.
  • Cancel at least 48 hours before auto-renewal to avoid the next charge.

Cancel via iTunes / App Store

  • Apple-managed subscriptions must be cancelled in your iOS device settings or via your iTunes account.
  • Open your device Subscriptions area and choose to cancel Chaupal from there.
  • Chaupal support cannot directly cancel App Store subscriptions for you; Apple manages those charges.

What happens when you cancel

Access and billing

When you cancel, your access to Chaupal continues until the end of your current billing period. Your subscription will not renew after that date.

Account data and renewals

Cancellation stops future automated renewals but does not delete your account automatically. Your profile and settings may remain unless you request deletion.

Will I get a refund?

Chaupal refund policy

Chaupal’s publicly stated policy is that all membership and subscription fees are non-refundable. Cancellation stops future billing but does not entitle you to a refund of fees already paid.

Exceptions and next steps

  • If you purchased via the App Store, refunds for Apple-managed charges must be requested from Apple per their processes.
  • If you believe the service was not provided as described, raise the issue with Chaupal support first; retain receipts and screenshots.

Chaupal plans and pricing

Current NZ App Store prices

Prices below reflect the Chaupal listing in the New Zealand App Store (late 2025). In-app store pricing may vary over time and by platform.

Plan table

Plan Price (NZ$) Period Features
Worldwide - Yearly NZ$35.99 Annual Full access to Chaupal content, ad-free streaming, multiple profiles
Gold Monthly NZ$6.99 Monthly Premium monthly access (likely ad-free, HD, multiple devices)

Your consumer rights in New Zealand

Statutory protections

New Zealand consumer law provides protections such as the Consumer Guarantees Act (services must be provided with reasonable care and skill) and remedies where services are not supplied as promised.

How this interacts with Chaupal policies

Chaupal’s public terms disclaim refunds and do not reference a 14-day cooling-off period. Those statements do not eliminate statutory rights under New Zealand law.

If the service is defective or significantly different from what was described, you may be entitled to remedies even if Chaupal’s policy says no refunds.

Customer experiences

Positive feedback

Some users report Chaupal as a good or very good app and accessible to broad audiences. Positive remarks tend to note content availability and ease of use.

Negative feedback

Common complaints include app instability (crashes, black screens), billing issues such as charges continuing after cancellation, and feature gaps like missing “continue-watching.”

Documentation checklist

Before you cancel

  • Subscription receipt or bank/card statement showing the Chaupal charge.
  • Account email address and the last four digits of the payment card (if applicable).
  • Confirmation of your renewal date to ensure cancellation is at least 48 hours prior.

If you need to dispute charges

  • Screenshots of billing history, in-app subscription settings, and any cancellation confirmations.
  • Copies of correspondence with Chaupal support and notes of phone calls (date/time).

Common mistakes

Failing to cancel in the right place

Users sometimes try to cancel an App Store subscription from the Chaupal website. App Store subscriptions must be cancelled through Apple, not Chaupal’s web settings.

Waiting too close to renewal

Cancelling less than 48 hours before auto-renewal can result in the next charge being applied. Always check your renewal date and cancel well ahead of time.

Comparative recap

Quick comparison

The table below summarises cancellation method differences, refund stance and what to expect after cancelling.

Summary table

Method How to cancel Refund Access after cancel Notes
Web (card) Account Settings → "Cancel your subscription" on the Chaupal website No (Chaupal policy: non-refundable) Access until end of current billing period Must cancel ≥48 hours before auto-renewal to avoid next charge
iTunes / App Store Cancel via iOS device Subscriptions or your iTunes account Chaupal disclaims refunds; App Store refunds are handled by Apple Access until end of current billing period Chaupal cannot directly cancel or refund Apple-managed purchases

After cancelling

What to expect

After cancellation you keep access until the end of your paid period. You should receive confirmation of cancellation from Chaupal if you cancelled via the website.

Useful links and next steps

Address

Registered office

BOSNA Digital Entertainment Pvt. Ltd., operator of Chaupal, is registered at Plot No. 161, Industrial Area, Phase-II, Chandigarh 160002, India.

Notes on contacting support

Cancellations and billing queries are handled online via account settings or by contacting Chaupal support by email or phone. No separate New Zealand postal address is listed publicly.

FAQ

To cancel your Chaupal subscription on the web, sign in to your account, go to Account Settings, and select 'Cancel your subscription'. Ensure you cancel at least 48 hours before the auto-renewal date to avoid being charged.

Yes, if you purchased your Chaupal subscription via the iTunes App Store, you must cancel it through your iOS device settings or your iTunes account. Chaupal cannot cancel App Store subscriptions directly.

After you cancel your Chaupal subscription, you will retain access to the service until the end of your current billing period, but your subscription will not renew.

Chaupal's policy states that all subscription fees are non-refundable. Therefore, canceling does not entitle you to a refund for any fees already paid.

If you feel that the service was not as described, you should contact Chaupal support to raise the issue. Keep any receipts or screenshots as proof of your claim.

Important warning regarding service limitations

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.