Cancellation service #1 in New Zealand
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Infinite Energy service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Infinite Energy: Easy Method
What is Infinite Energy
Company overview
Infinite Energy (New Zealand) appears to offer energy-related products or services, with limited public detail about digital subscriptions or app offerings. Publicly available information specific to an app, subscription, or web service is scarce.
Scope and limitations
No clear policies or pricing are publicly posted for Infinite Energy NZ on their site. The name is also used by unrelated international companies, so confirm you are dealing with the New Zealand entity before proceeding.
How to cancel Infinite Energy
General guidance
No publicly available cancellation policy was found for Infinite Energy NZ. Use the steps below as a practical guide to cancelling when the vendor policy is not published.
Step-by-step cancellation methods
- Check account or subscription settings on the Infinite Energy website or app for a "Cancel" or "Manage subscription" option.
- If you subscribed through Apple, cancel via your Apple ID subscriptions: Apple support - subscriptions.
- If you subscribed through Google Play, cancel via Google Play subscriptions: Google Play support - subscriptions.
- Contact the company directly by email or phone if details are available on invoices or receipts; request written confirmation of cancellation.
- Send a signed cancellation letter by post to the mailing address: PO Box 62, Cromwell 9342, New Zealand.
What happens when you cancel
Access and service end
The exact effect of cancellation (immediate termination vs end of billing period) is not published for Infinite Energy NZ. Expect one of the common outcomes: access may continue until the paid period ends, or end immediately if subscription-based through an app store.
Renewals and data
If you cancel an app-store subscription, renewals should stop automatically through Apple or Google Play. Back up any account data or settings before cancelling, as access and stored data may be removed after termination.
Will I get a refund?
Company policy status
No publicly available refund policy was found on the Infinite Energy NZ site. There is no guarantee of refunds without a stated company policy.
Exceptions and consumer remedies
- Under New Zealand consumer law, you may be entitled to remedies if goods or services are faulty, misrepresented, or not fit for purpose.
- If you purchased via Apple or Google Play, use their refund request processes: Apple refund and Google Play refund.
- Keep receipts and account records when requesting a refund and lodge a formal request with the seller first.
Infinite Energy plans and pricing
Pricing availability
No exact NZD pricing for any Infinite Energy app or digital service was found in available sources. For product quotes, the company asks customers to contact them directly.
Summary table
| Plan | Price (NZD) | Billing | Notes |
|---|---|---|---|
| Standard | Varies | Varies | Contact Infinite Energy for quote |
| Premium | Varies | Varies | Not publicly listed |
| One-off services | Varies | One-off | Requires direct quote |
Your consumer rights in New Zealand
Key statutory protections
New Zealand consumers are protected by the Consumer Guarantees Act and the Fair Trading Act. These laws cover acceptable quality, fitness for purpose, and protection against misleading conduct.
Cooling-off and dispute options
There is no company-stated 14-day cooling-off policy on the Infinite Energy site. Some contracts may have statutory cooling-off rights in specific contexts, but these are not guaranteed for all purchases.
- If you cannot resolve a dispute, consider contacting Consumer Protection resources listed below or the Commerce Commission for guidance.
Customer experiences
Public review landscape
No New Zealand - specific reviews were found for Infinite Energy NZ. Absence of reviews means limited public feedback is available to evaluate typical experiences.
Related entities and contrast
Infinite Energy Group (UK), a different company, holds a 4.5 TrustScore with 5-star reviews praising professionalism. Do not assume NZ operations match overseas entities.
Documentation checklist
What to gather before cancelling
- Order number, invoice, or receipt showing purchase details.
- Account username/email and subscription ID (if any).
- Payment method details and transaction date.
- Copies of any contract, terms of service, or correspondence with the company.
- Screenshots of account settings or cancellation buttons if applicable.
Why documentation matters
Clear records make it easier to request refunds, prove dates of purchase, and escalate disputes with banks or regulators.
Common mistakes
Assuming policies that are not posted
Many users assume refund or cancellation terms mirror larger providers. With no policy published, do not assume rights beyond statutory protections.
Missing evidence and delayed action
Failing to keep receipts, or waiting too long to contact your payment provider or the vendor, reduces options for chargebacks or formal complaints.
Comparative recap
Quick feature comparison
| Feature | Infinite Energy (NZ) | Typical App/Service Provider |
|---|---|---|
| Cancellation policy | Not published | Usually published and accessible |
| Refund policy | Not published | Often published; varies by platform |
| Pricing transparency | Varies (contact for quote) | Often listed upfront |
| Customer reviews (NZ) | None publicly found | Typically present on app stores and review sites |
After cancelling
Next steps
Request written confirmation of cancellation from Infinite Energy and keep a copy. Monitor your payment method for any unexpected charges after cancellation.
Helpful external resources
- Consumer Protection (NZ) - guidance on refunds and disputes.
- Consumer NZ - independent consumer advice and testing.
- Commerce Commission - information on fair trading and product safety.
- Citizens Advice Bureau (NZ) - practical advice and next steps.
Address
Mailing address
PO Box 62, Cromwell, Cromwell 9342, New Zealand.
Registered office (legal service)
Care of BDO Southern Lakes & Central Otago Ltd (registered office for legal service). Use the registered office details provided on official documents if required.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.