Cancellation service #1 in Canada
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Suez service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Suez: Easy Method
What is Suez
Overview
Suez is an international company that provides waste management, recycling and resource recovery services. It operates in multiple countries and offers both commercial and municipal waste solutions.
In New Zealand
Suez operates in New Zealand under local contracts and service arrangements, with some services accessible via the My Suez app. Public NZ‑specific pricing for 2024/2025 is not published.
How to cancel Suez
Primary cancellation route
Postal notice is the primary method recommended for cancelling Suez services in New Zealand. Use the postal address below and include all account details to ensure a clear record.
Alternative cancellation routes
You can also check the My Suez app or any contact numbers supplied on your invoice for confirmation, but written postal notice is the safest method for formal cancellation.
- Step 1: Gather your account number, service address, contact details and a copy of the most recent invoice.
- Step 2: Write a brief cancellation letter stating your account number, the service address, the requested final service date and a contact phone or email.
- Step 3: Send the letter to: Care of Quigg Partners, PO Box 3035, Wellington 6140, New Zealand. Use registered post if you want delivery confirmation.
- Step 4: Keep a copy of the letter and the postal receipt. Note the date you posted the notice for your records.
- Step 5: Follow up after 7 - 14 days via the My Suez app or any phone/email contact on your invoice to confirm the cancellation has been processed.
What happens when you cancel
Access and service changes
Once cancellation is processed, scheduled collections and services will stop on the agreed final date. You should receive a final bill covering services up to that date.
Account and data handling
Suez may retain account and billing information for administrative and legal purposes. Access to the My Suez app or online account may be removed after the service ends.
Will I get a refund?
General policy
There is no publicly published NZ‑specific refund policy for Suez for 2024/2025. Refunds typically depend on your contract terms, billing cycle and whether you paid in advance for services not yet delivered.
Common exceptions and considerations
- Prepaid fees: You may be eligible for a pro‑rata refund for any prepaid period after your cancellation date, subject to contract terms.
- Billing errors: If an error is found, providers commonly correct or refund the overcharge after verification.
- Final adjustments: Final bills may include adjustments for missed collections or outstanding charges; refunds or additional charges depend on the final reconciliation.
Suez plans and pricing
Public pricing availability
No NZ‑specific, publicly published service rates for Suez were found for 2024/2025. This means exact prices often depend on local contracts or council arrangements.
App and service access
The My Suez app is available with no subscription fee and is free to download and use. Service fees (collection, disposal, special services) are not publicly listed for NZ.
| Plan / Service | Price (NZD) | Notes |
|---|---|---|
| My Suez app | Free | No subscription; app access only |
| Standard waste collection | Varies | NZ rates are not publicly published |
| Recycling / special services | Varies | Price determined by local contract or agreement |
Your consumer rights in New Zealand
Consumer guarantees and protections
Consumers in New Zealand are protected under the Consumer Guarantees Act and related regulations when purchasing services. Services must be provided with reasonable care and skill.
How to escalate a dispute
If you cannot resolve a billing or service dispute with Suez, you can contact Consumer NZ for guidance or consider the Commerce Commission and the Disputes Tribunal for formal complaints.
Customer experiences
Common themes in feedback
Feedback typically highlights reliability of scheduled collections and helpfulness of on‑site crew when services run as expected. Positive comments often relate to recycling options and local crews.
Complaints and delays
On the other hand, some customers report issues with billing clarity or slow responses to cancellation requests. Experiences vary by contract, region and the local operator.
Documentation checklist
What to include in your cancellation letter
- Your full name and contact details (phone and email).
- Service address and account or invoice number.
- Requested final service date and reason for cancellation (if desired).
- Signature and date.
Supporting documents to attach
- A copy of the latest invoice or account statement.
- Proof of identity if requested (e.g., a driver licence or similar).
- Postal receipt if you sent registered mail, and any email confirmation from the app.
Common mistakes
Missing or unclear details
Not including the account number or precise service address can delay processing. Always include clear identifying information to avoid confusion.
Assuming instant cancellation
Another common error is assuming the service stops immediately when you request cancellation. Confirm the effective final date in writing and expect a short processing period.
Comparative recap
Quick comparison
| Feature | Suez (New Zealand) | Typical alternative (NZ waste provider) |
|---|---|---|
| Cancellation channels | Postal notice recommended; My Suez app for enquiries | Varies - phone, email, or online account |
| Refund likelihood | Varies - depends on contract and prepaid status | Varies - often pro‑rata refunds if prepaid |
| Published NZ pricing | Not publicly published for 2024/2025 | Some competitors publish local rates; others vary |
| Postal address for notices | Care of Quigg Partners, PO Box 3035, Wellington 6140 | Varies by provider |
| App availability | My Suez app - free to use | Some providers offer free apps or portals |
After cancelling
Recommended next steps
Keep copies of your cancellation letter, postal receipt and any confirmation from Suez. Check your final bill and request clarification if amounts seem incorrect.
Useful links
- Suez global website
- Consumer NZ - advice and complaints guidance
- Commerce Commission - competition and consumer information
- Disputes Tribunal - for low‑value disputes
Address
Postal address (primary)
Care of Quigg Partners, PO Box 3035, Wellington 6140, New Zealand.
Alternative delivery and notes
The postal address above is the primary correspondence address and is recommended for cancellation notices. If you need a physical or courier address, check any local contact details on your invoice or contact Suez via the My Suez app before sending delivery items.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.