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Cancel AVETTA
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Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Avetta service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Avetta: Easy Method
What is Avetta
Overview
Avetta is a cloud-based supplier compliance and supply-chain management platform that connects contractors and vendors with hiring clients. It helps clients verify certifications, safety records, and other compliance documentation.
Primary use
Companies use Avetta to manage vendor qualification, risk assessments, and document workflows. Suppliers typically maintain profiles, upload documents, and accept client connections through the platform.
How to cancel Avetta
Direct (web) cancellation - required method
- Cancel in writing to Avetta before your renewal date; written notice is required to terminate and avoid auto-renewal.
- Renewal invoices are issued 30 days before the renewal date, so send your written cancellation before that invoice/renewal window.
Other channels (App Store / Google Play)
- Avetta does not appear to provide instructions or to support subscription management via the App Store (iOS).
- Avetta does not appear to provide instructions or to support subscription management via Google Play (Android).
What happens when you cancel
Access and service
After Avetta receives written cancellation, your subscription will not auto-renew at the next renewal date. Access may continue until the paid period ends unless otherwise stated in your agreement.
Data and connections
Customer data and connections may remain in Avetta systems per the agreement. Check Avetta's service or master subscription agreement for data retention and deletion terms.
Will I get a refund?
Initial subscription (14-day window)
- Subscription fees are refundable if you cancel and notify Avetta in writing within 14 days of initially subscribing.
- Activation fees are explicitly non-refundable.
Renewals and connection refunds
- No refunds are provided after payment of a renewal subscription fee.
- If you are removed from a client’s approved supplier list within 30 days of the initial connection notification, Avetta will process a refund or revoke the invoice for that connection.
Avetta plans and pricing
Public pricing availability
Avetta does not publish standard region-specific pricing on its public site; fees are often customized per client or program. Do not rely on third-party estimates for Singapore pricing.
Where to check pricing
For exact fees and local billing currency, contact Avetta or your hiring client directly or consult your onboarding materials and program-specific pages.
Your consumer rights in Singapore
Relevant law
Singapore consumers are protected by the Consumer Protection (Fair Trading) Act (CPFTA) for unfair practices and misleading contract terms. These rights apply to web-based SaaS where relevant.
Remedies and complaints
If Avetta’s practices (for example, undisclosed auto-renewal or difficulty cancelling) appear unfair or misleading, you may lodge a complaint with CASE (Consumers Association of Singapore) or seek legal advice about contractual remedies.
Customer experiences
Positive feedback
Some users report helpful communication and knowledgeable customer service in specific cases, noting the system can be useful once configured properly.
Negative feedback
Many reviews describe difficulties cancelling, unexpected or recurring charges, and poor billing resolution experiences. Expect to keep records and follow written procedures when disputing charges.
Documentation checklist
Essential information to prepare
- Account name, company ID, registered email and username used with Avetta.
- Invoice number(s) and renewal date(s) related to the subscription or connections.
Proof and correspondence
- Copies of written cancellation requests (email or letter) and confirmation replies from Avetta.
- Evidence of connection removal by a hiring client (if requesting a connection refund within 30 days).
Common mistakes
Timing errors
Customers often miss the renewal window or send cancellation after the renewal invoice is issued. Remember that invoices are issued 30 days before renewal.
Method and proof
Relying on phone calls or assuming an app-store cancel will stop Avetta billing can cause problems. Avetta requires written cancellation to terminate before renewal, so keep written proof.
Comparative recap
Quick snapshot
The table below summarizes cancellation channels, typical period, method and refund outcomes based on available information.
| Channel | (period) | Cancellation method | Refunds | Notes |
|---|---|---|---|---|
| Web (Avetta direct) | Subscription period | Written notice to Avetta before renewal | Refund within 14 days of initial subscription; activation fees non-refundable; no refunds after renewal | Renewal invoice issued 30 days before renewal - notify before this to avoid auto-renewal |
| App Store (iOS) | Subscription period | No specific support documented | No specific policy found | Avetta does not appear to provide App Store subscription management instructions |
| Google Play (Android) | Subscription period | No specific support documented | No specific policy found | Avetta does not appear to provide Google Play subscription management instructions |
After cancelling
Follow-up steps
Retain copies of your cancellation request and any confirmations. Monitor billing statements for any post-cancellation charges and document them immediately.
Official references
Review Avetta’s contractual terms and related program pages for details:
- Avetta End User Service Agreement
- Avetta Master Subscription Agreement
- SUEZ program page (example)
- Sojitz contractor program page (example)
Address
Local contact address
Avetta (listed entity) - Level 12 & 13, Income@Raffles, 16 Collyer Quay, Singapore 049318.
Notes on contacting
Use your account details and the written cancellation requirement when contacting Avetta. If you have a dedicated account manager, include their name and any correspondence IDs in your written notice.