Cancellation Flixier: Easy Method

What is Flixier

Overview

Flixier is a cloud-based video editing and storage platform that lets users create, edit, and export videos inside a web browser.

It offers tiered subscriptions, collaborative editing, cloud storage and AI-assisted features designed for fast online workflows.

Core capabilities

Key capabilities include browser-based editing, cloud rendering, stock library access, and project sharing for teams.

Plans vary by export minutes, resolution, storage and AI credits.

How to cancel Flixier

Cancel via Web (Flixier account)

• Sign in to your Flixier account.
• Go to the Billing Dashboard and choose "Cancel Subscription."
• Note: Cancelling from the dashboard ends the subscription at the end of the current billing cycle.
• Deleting your account cancels immediately but does not entitle you to a refund.
• More details on web cancellation are summarised here: Cancellation guide.

Cancel via mobile app stores

• If you subscribed through the Apple App Store, you must cancel in your App Store subscriptions; Flixier support cannot cancel App Store subscriptions for you.
• If you subscribed via Google Play, manage or cancel the subscription from your Google Play account settings.
• Store-managed subscriptions follow the App Store / Google Play procedures and refund channels described by those stores.

What happens when you cancel

Access and renewal

When you cancel from the Billing Dashboard, your paid access continues until the end of the current billing period.

After that date your plan will not renew and access to paid features ends unless you re-subscribe.

Account deletion and data

Deleting your account ends the service immediately but does not trigger a refund.

Keep local backups of projects before deleting; account deletion typically removes access to cloud-stored projects and media.

Will I get a refund?

General refund policy

Flixier’s terms state that they generally do not provide refunds once services are supplied.

Deleting an account does not create a refund entitlement.

Exceptions and conditions

• Consumers may be eligible for a full refund within the first 14 days only if the service has not been used (no uploading, editing, etc.).
• If you used the service (even within 14 days), Flixier’s terms say they waive refund obligations.
• Purchases made via Apple App Store or Google Play must follow the store refund procedures; Flixier cannot process those refunds directly.
• Full policy text is available here: Flixier Terms.

Flixier plans and pricing

Plan table

Notes on prices

Official prices are displayed in USD on Flixier’s site; SGD values above are approximate estimates.

App Store or Google Play billing may differ due to regional pricing tiers, taxes and exchange fluctuations. See: Flixier pricing.

Your consumer rights in Singapore

Cooling-off and digital content

Under consumer protection practices, digital services commonly offer a short cooling-off period (often 14 days) only if the service has not been used.

Flixier’s published terms reflect this approach: a 14-day refund is conditional on no use of the service.

App store purchases and local rules

Subscriptions bought via Apple App Store or Google Play may have different refund mechanisms governed by those stores and by applicable local rules.

If you believe Singapore consumer law gives you additional rights, keep records and contact the relevant store or consumer protection authority as needed. Flixier’s terms: Terms.

Customer experiences

Positive feedback

Users praise Flixier for speed, ease of use, browser accessibility, and collaborative editing features.

Many reviewers highlight intuitive UI and fast cloud rendering; for community reviews see: Trustpilot.

Negative feedback

Recurring complaints include difficulties cancelling subscriptions, reports of continued billing and delayed or unhelpful support responses.

Other issues reported by users include crashes, lost projects, and export/download failures; these are frequently raised on review pages.

Documentation checklist

Before you cancel

• Find your subscription method (Flixier web, Apple App Store, or Google Play).
• Gather invoices, order IDs, billing receipts and screenshots of subscription status.
• Back up or export any important projects and media before cancelling or deleting your account.

After you cancel

• Save confirmation of cancellation and note the end-of-service date.
• If you seek a refund within 14 days, prepare evidence that the service was unused (no uploads or edits).
• For store subscriptions, keep store purchase receipts to request refunds via Apple or Google Play.

Common mistakes

Wrong cancellation path

Many users try to cancel on Flixier’s website while their subscription is managed by Apple or Google Play.

Always confirm where the subscription was purchased and cancel through that service to stop future billing.

Expecting refunds after use

Deleting the account or cancelling after using the service does not normally trigger a refund under Flixier’s terms.

Relying on immediate refunds without checking the 14-day unused condition can lead to disappointment.

Comparative recap

Quick comparison table

When to pick which

Free is suitable for brief, occasional use or testing the platform.

Pro fits regular creators who need higher exports and Full HD; Business suits teams requiring 4K, more storage and integrations.

After cancelling

Next steps

Confirm cancellation and keep the date when paid access ends; export or back up any remaining projects before that date.

If you subscribed via a store, verify cancellation was processed in your Apple or Google account.

Support and appeals

• For Flixier terms and refund details: Flixier Terms.
• For pricing and plan details: Flixier Pricing.
• Cancellation summary and guides: Cancellation guide.
• User reviews and common issues: Trustpilot reviews.

Address

Registered office

Flixier SRL, Toma Savescu, No 15, Iasi, Romania.

Contact notes

No Singapore office address was found; support and account management are handled online through Flixier’s site and the app stores.

Use the links above to reach Flixier’s published terms, pricing and cancellation guidance.