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Cancellation service #1 in Singapore
Tezfiles is a cloud storage and file‑sharing service that offers free and paid subscription tiers for uploading, storing, and downloading files online.
Paid plans increase download speed, daily bandwidth and remove limits present on free accounts.
Users who need higher daily bandwidth or faster downloads commonly choose premium plans for large or frequent transfers.
Plans are sold as monthly, multi‑month and annual options with different tiered bandwidth caps.
After cancelling, you retain access to premium features until the end of the current billing period.
No further subscription charges should be billed after cancellation takes effect.
Cancellation typically takes approximately 35 minutes to process, though timing may vary by account.
Your stored files remain in your account subject to Tezfiles data policies; download them before any account expiry if needed.
Refunds are not typically provided for unused subscription time after cancellation.
Users should expect no pro‑rata refunds in most cases.
| Plan | Price (SGD) | Period | Features |
|---|---|---|---|
| Official Monthly | S$31.55 | Monthly | Standard monthly plan via TezFiles.com |
| Official 3‑Month (per month equivalent) | S$23.15 | Monthly (billed quarterly) | 3‑month plan averaged per month |
| Official Annual (per month equivalent) | S$15.80 | Monthly (billed annually) | Annual plan averaged per month |
| Silver 30‑day | S$37.85 | One‑time 30 days | Silver tier, 20 GB/day bandwidth |
| Silver 90‑day | S$29.50 | Monthly equivalent (90‑day plan) | Silver tier, 20 GB/day bandwidth, averaged per month |
| Silver Annual | S$18.95 | Monthly equivalent (365‑day plan) | Silver tier, 20 GB/day bandwidth, averaged per month |
| Gold 30‑day | S$44.20 | One‑time 30 days | Gold tier, 50 GB/day bandwidth |
| Gold 90‑day | S$33.70 | Monthly equivalent (90‑day plan) | Gold tier, 50 GB/day bandwidth, averaged per month |
| Gold Annual | S$31.60 | Monthly equivalent (365‑day plan) | Gold tier, 50 GB/day bandwidth, averaged per month |
Prices are converted to SGD at an exchange rate of 1 USD = 1.264 SGD (mid‑February 2026) and no official SGD pricing was found.
The table shows per‑month equivalents where applicable; actual billing may be in USD and billed per the plan term.
No specific Tezfiles provisions for Singapore consumer protection were found in the verified sources.
General consumer protections apply, including rights related to unfair trading and misrepresentation.
Some users report that Tezfiles provides the speeds and limits advertised and that high‑speed downloads work reliably for them.
One review noted consistent speeds and good volume handling on multi‑month plans.
Many complaints describe subscription activation problems, unresponsive support, interrupted and non‑resumable downloads, and quota inconsistencies.
Users have raised concerns about confusing purchase flows and third‑party reseller practices; see user reviews for details: Trustpilot Tezfiles reviews and community reviews.
Many users do not save cancellation confirmations or screenshots and later cannot prove they cancelled before renewal.
Always capture a confirmation screen or email to avoid disputes over renewal charges.
Users often assume cancelling triggers a pro‑rata refund; Tezfiles generally does not issue refunds for remaining time.
Check the FAQ and keep evidence if you believe a refund exception applies (for example, a full week of inactivity as noted in the FAQ).
When evaluating Tezfiles against alternatives, compare price per month, daily bandwidth, and support responsiveness.
Also compare billing currency and refund policies to avoid unexpected fees.
| Plan | Price (SGD) | Period | Key feature |
|---|---|---|---|
| Official Monthly | S$31.55 | Monthly | Balanced monthly option for general use |
| Silver Annual (equiv.) | S$18.95 | Monthly equivalent | Lower cost, 20 GB/day bandwidth |
| Gold Annual (equiv.) | S$31.60 | Monthly equivalent | Higher bandwidth (50 GB/day) for heavy users |
Verify that your subscription shows as cancelled and that the renewal date is removed or set to the end of the billing period.
Keep the confirmation screenshot for your records.
Tezfiles is associated with an address listed as: 500 Yale Ave N, Seattle, Washington, 98109 US.
Use transaction records and platform contact channels for any correspondence or disputes.
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Written by Hui Xin Lim
Former postal advisor · 5 years experience
Former postal-services advisor and e-signature specialist, I have been writing for Postclic for 5 years to demystify legally binding mail for everyday users.