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Cancel CHATRANDOM
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Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Chatrandom service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Chatrandom: Easy Method
What is Chatrandom
Overview
Chatrandom is an online platform for random video chats that connects users with strangers worldwide. It offers free basic chat features alongside a paid "Plus" tier with filters and extra options.
Main features
Paid features typically include gender/location filters, an ad-free experience, a verified badge, and private chat options. The service works in web browsers and mobile apps.
How to cancel Chatrandom
Cancel via Chatrandom account (web)
- Sign in to your Chatrandom account and open My Account or subscription settings.
- Locate the active subscription and choose the Cancel or Cancel Membership option.
Cancel via mobile platform
- iOS (App Store): Open your Apple account settings → Subscriptions → Chatrandom → Cancel Subscription.
- Android (Google Play): Open Google Play Store → Profile → Payments & subscriptions → Chatrandom → Cancel Subscription.
What happens when you cancel
Access and renewals
When you cancel, recurring billing should stop at the end of the current billing period. You normally retain access to paid features until that period ends.
Data and account status
Cancelling a subscription does not necessarily delete your Chatrandom account or personal data. If you want data removed, request account deletion separately where available or contact support.
Will I get a refund?
Chatrandom's stated refund window
Public reviews indicate Chatrandom advertises a short refund window - commonly described as 3 days to request a refund if you are not satisfied.
Practical considerations and exceptions
- Reported outcomes vary: some users describe receiving full refunds within the window, while others report difficulty obtaining refunds.
- If you paid via Apple or Google, platform refund rules and cooling-off policies may apply and can be pursued through those stores.
For a snapshot discussion of refunds and experiences, see an independent review: DatingScout Chatrandom review.
Chatrandom plans and pricing
Pricing summary
Publicly listed prices are in USD; Singapore (SGD) conversions are not published officially. Estimate SGD by converting USD at current rates and factoring in any platform fees or GST.
Plan details
| Plan | Price | Period | Features |
|---|---|---|---|
| Weekly | S$ ≈ (USD 6.99 × conversion to SGD) | Weekly | Chatrandom Plus: gender/location filters, ad‑free, verified badge, private chat |
| Monthly | S$ ≈ (USD 19.99 × conversion to SGD) | Monthly | Chatrandom Plus: gender/location filters, ad‑free, verified badge, private chat |
| 6‑Month (effectively monthly) | S$ ≈ (USD 14.99 × conversion to SGD) | Monthly (billed in 6‑month block) | Chatrandom Plus: gender/location filters, ad‑free, verified badge, private chat |
Your consumer rights in Singapore
Legal expectations
Under Singapore consumer protection (for example, the Consumer Protection (Fair Trading) Act), digital services should disclose clear refund and cancellation terms.
Practical recourse
- If terms are ambiguous, you may dispute charges with your payment provider or seek guidance from the Consumers Association of Singapore (CASE).
- Payments made through Apple or Google are also subject to those platforms’ refund procedures and cooling-off rules.
Customer experiences
Positive feedback
There are few prominent positive reviews specific to Singapore in major review aggregators. Some users note basic functionality works as intended in browsers.
Negative feedback
- Common complaints include unwanted recurring charges after cancellation, difficulty obtaining refunds, and poor support responsiveness.
- Other reported issues: fake or unreal user profiles, malfunctioning location filters, connectivity and login problems.
Documentation checklist
Before you cancel
- Subscription confirmation or receipt showing plan name and billing date.
- Payment method used (credit card, Apple ID, Google account) and transaction ID if available.
If you need a refund or dispute
- Copy of cancellation confirmation or screenshot of subscription settings showing cancellation.
- Any correspondence with Chatrandom support and timestamps of charges you are disputing.
Common mistakes
Not cancelling the correct place
Example: Cancelling in the app but not via the App Store/Google Play - this can leave platform billing active. Always cancel where the charge originates.
Missing proof and timing
Example: Waiting beyond the advertised refund window or not saving receipts makes refunds harder to obtain. Save receipts and cancellation screenshots immediately.
Comparative recap
Quick comparison
| Item | Chatrandom | Typical platform routes | Notes |
|---|---|---|---|
| How to cancel | My Account → subscription settings; or cancel via App Store/Google Play | Apple/Google manage recurring billing for app purchases | Cancel in the system where you were billed |
| Refund window | Advertised ~3 days in some reviews | Apple/Google have their own refund processes | Outcomes vary; keep proof of request |
| Common issues | Reports of recurring charges, refund difficulty, fake profiles | Platform disputes can help when seller is unresponsive | Document everything and act quickly |
After cancelling
Confirm cancellation
- Keep screenshots or emails that show your subscription was cancelled and the date it will end.
- Check your next bank or card statement to ensure no further charges are taken.
Where to read more or seek help
Independent reviews and summaries can provide context on refund practices and user reports: DatingScout Chatrandom review.
For additional community commentary and overviews, see: ChatOnGo Chatrandom overview, FachatApp Chatrandom page, and HiYak Chatrandom summary.
Address
Registered contact
DBF Group Limited
0 N Gould St Ste 9000, Sheridan, WY 82801, USA
Support tips
If you need further assistance, include your subscription receipt, billing account (Apple ID/Google account), and timestamps when contacting support or filing disputes.