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Cancel COOMEET
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Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Coomeet service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Coomeet: Easy Method
What is Coomeet
Overview
Coomeet is an online video chat platform that connects people for dating and social interaction via live video conversations.
The service offers both pay-per-minute credit bundles and subscription plans to access premium features and priority matching.
Core features
Features include one-to-one video chats, optional credits/minutes, and premium subscription benefits like unlimited chats and priority support.
Purchases can be made on the web or through mobile stores (App Store / Google Play), which affects how cancellations and refunds are handled.
How to cancel Coomeet
Web (via Coomeet website)
- Log into your Coomeet account on the website.
- Go to Account Settings (or Subscriptions / Billing).
- Select Cancel subscription to stop future recurring charges.
- Note: Cancelling stops future charges; unused credits/minutes are not refunded by default.
iOS (App Store)
- Open the App Store and tap your profile (Apple ID) to view Subscriptions.
- Find CooMeet in your subscriptions and choose Cancel Subscription.
- Apple handles billing and cancellations for App Store purchases; Coomeet cannot cancel App Store subscriptions for you.
Android (Google Play)
- Open Google Play → Profile → Payments & subscriptions → Subscriptions.
- Select CooMeet from the list and tap Cancel.
- Must cancel via Google Play; uninstalling the app does not cancel your subscription.
What happens when you cancel
Access and features
After cancelling, your subscription will not renew at the next billing date, but you typically retain premium access until the end of the paid period.
Any remaining time on an active subscription usually remains usable until expiry; unused paid minutes may not be refunded automatically.
Billing and renewals
Cancelling stops future charges but does not retroactively refund previous payments except where Coomeet's refund policy or store rules apply.
For App Store / Google Play subscriptions, the respective store controls billing and renewals.
Data and account
Account data typically remains unless you request deletion; cancelling a subscription does not always delete your account automatically.
For account removal or formal notices, you may need to contact Coomeet support or use the company address for formal requests.
Will I get a refund?
Web purchases (Coomeet website)
Coomeet may consider refund requests within 14 days of purchase for issues such as undelivered service, technical faults, or unauthorized charges.
Refunds are not guaranteed for used services or outside the 14-day window; submit requests with documentation for review.
App Store / Google Play purchases
Refunds for in-app purchases are handled by Apple or Google via their store refund processes.
Coomeet cannot directly refund purchases made through the App Store or Google Play; contact the store for requests.
Unused minutes and special cases
- Partial refunds may be possible for unspent minutes; bonus minutes are typically non-refundable.
- Provide transaction IDs and usage details when requesting consideration for a partial refund.
- For full refund rules see Coomeet’s refund policy or contact support for case-by-case review.
Coomeet plans and pricing
Overview of available plans
Below are the common plans and approximate Singapore dollar prices converted from USD (conversion used: 1 USD = 1.262 SGD).
Prices and availability can change; check Coomeet pricing or your store listing before purchasing.
| Plan | Price | Period | Features |
|---|---|---|---|
| 1-Day Trial / Daily | S$2.50/day | Daily | Test access to premium features for one day |
| 1-Month Subscription | S$12.61/month | monthly | Unlimited video chats, priority support, exclusive features |
| 3-Month Subscription | S$10.10/month (approx.) | monthly | All monthly plan benefits at discounted rate |
| 6-Month Subscription | S$6.30/month (approx.) | monthly | Most cost-effective for regular users, full premium access |
| 12-Month Subscription | S$12.62/month (approx.) | annual | Maximum savings on long-term commitment |
| Credit-Based / Minutes | ≈ S$0.63 per minute or S$63 for 100 minutes | Pay-per-minute | Flexible pay-per-use video chat credits |
Your consumer rights in Singapore
Cooling-off and digital services
Singapore has no specific statutory cooling-off period that applies automatically to digital services like Coomeet.
Coomeet’s own 14-day refund window (for web purchases) is the primary source of refund rights for website purchases.
In-app purchases and store policies
For purchases made via the App Store or Google Play, rely on Apple’s and Google’s refund and dispute procedures.
Coomeet cannot override the App Store or Google Play charging and refund mechanisms for in-app purchases.
How to escalate
- Contact Coomeet support with purchase details and evidence if you purchased on the web.
- For in-app issues, submit a refund request through the App Store or Google Play.
- If needed, contact your payment provider or card issuer to query unauthorized charges after attempting support channels.
Customer experiences
Positive feedback
Some users praise Coomeet’s platform, messaging features, and responsive support, reflected in positive Trustpilot comments.
Trustpilot shows many 4 - 5 star reviews and users noting "great service" and comfortable connections.
Negative feedback
Other users report issues such as perceived lower match quality, faster depletion of minutes, or frustration with pay-to-win dynamics.
There are also complaints on third-party sites about recurring charges and difficulty cancelling - these underline the importance of cancelling through the correct channel (web, Apple, or Google Play).
Documentation checklist
What to collect before contacting support
- Account email and username used with Coomeet.
- Purchase receipts, order ID, and transaction or invoice numbers.
- Dates and times of charges, plus the payment method used (card, Apple, Google Play).
Additional helpful evidence
- Screenshots of billing entries, cancellation attempts, and subscription screens.
- Usage logs showing minutes used (if requesting unused-minutes refund).
- Any communications with Coomeet or the store regarding the issue.
Common mistakes
Uninstalling instead of cancelling
Simply deleting the app does not stop recurring billing; you must cancel via the Coomeet site, App Store, or Google Play subscription settings.
Assuming all purchases are refundable
Users sometimes expect automatic refunds; web refunds are limited to Coomeet’s 14-day policy and stores have their own rules.
Canceling the wrong account or store
Check which account was billed (web, Apple ID, or Google Play) before cancelling; cancelling in the wrong place can leave the subscription active.
Comparative recap
Quick comparison
The table below summarizes cancellation ease and who handles refunds depending on purchase method.
Use this as a quick reference to decide where to cancel and where to request a refund.
| Method | Ease of cancellation | Refund handled by | Period |
|---|---|---|---|
| Web (Coomeet website) | Cancel in Account Settings on the site | Coomeet (subject to 14-day policy) | monthly |
| iOS (App Store) | Cancel via Apple ID subscription settings | Apple / App Store | monthly |
| Android (Google Play) | Cancel via Google Play → Subscriptions | Google Play | monthly |
| Credit-based / Minutes | Manage via web account; refunds are case-by-case | Coomeet (partial refunds possible for unused minutes) | Pay-per-minute |
After cancelling
What to expect next
After you cancel, confirm that the subscription status shows cancelled in the same place you cancelled it (site, Apple ID, or Google Play).
Keep evidence of the cancellation confirmation and monitor your payment method for any unexpected charges.
Helpful links
- Coomeet Support - use this for account and billing questions on the web.
- Coomeet Refund Policy - details about web refund eligibility and conditions.
- Coomeet Pricing - current plan options and pricing overview.
- Postclic cancellation guide (CA) - step‑by‑step cancellation help.
- Postclic cancellation guide (NZ) - alternative region guide.
- Trustpilot reviews - user feedback and ratings.
Address
Registered address
Gartwell Limited, Corner Eyre and Hutson Streets, Blake Building, Ground floor, Office/Flat Suite 102, Belize City, Belize.
Use this address for formal notices or registered mail related to account closure or legal correspondence.
Sending formal notices
If you need to send a formal cancellation notice or legal correspondence, include account details, dates of purchase, and clear instructions on the resolution you seek.
Keep certified mail or courier tracking records when sending important documents to the registered address.