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Crushon

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Termination letter drafted by a specialized lawyer
Sender
How to Cancel Crushon AI Subscription | Postclic
Crushon
30 Alexandra Street
2198 Berea, Johannesburg South Africa
support@magicmatch.com
Cancellation of Crushon contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Crushon service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Crushon
30 Alexandra Street
2198 Berea, Johannesburg , South Africa
support@magicmatch.com
REF/2025GRHS4

Important warning regarding service limitations

Postclic is an independent third-party service, with no affiliation, partnership, or representation link with the brand Crushon. The use of the brand name is strictly for reference and descriptive purposes, in order to identify the mail recipient. Postclic exclusively offers a mail drafting assistance service and a certified, timestamped, and tracked digital mail sending service. If your subscription was purchased through the Apple App Store or Google Play, the cancellation must be done directly with those platforms.

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Crushon: Easy Method

What is Crushon

Overview

Crushon (also known as Crushon AI / Chatly Talk) is a subscription-based dating/chat AI service that offers character-driven conversations and matchmaking features.

The service provides both mobile app subscriptions through app stores and direct web billing options for enhanced features and unlimited or paid messages.

How it works

Users interact with AI characters and can create custom bots, subscribe for premium access, and purchase tokens or plans for extra features.

Billing is handled either by Apple/Google when subscribed in-app, or by Crushon’s web/direct billing partners when purchased on the website.

How to cancel Crushon

iOS (App Store)

  • Go to iOS Settings → Apple ID → Subscriptions → Select Crushon → Cancel.
  • Cancellation will stop future renewals but access remains until the end of the current billing cycle.
  • For the App Store listing see: Crushon on the App Store.

Android (Google Play)

  • Open Google Play → Menu → Subscriptions → Select Crushon → Cancel.
  • Play Store refunds and policies are handled by Google; check Google Play support if you need a refund.

Web / Direct (payment platforms)

  • Sign in to your Crushon account and use the "Manage Subscription" option in your profile to go to the original billing platform and unsubscribe.
  • Direct billing partners may include third-party platforms listed on the payment page; follow the partner’s unsubscribe flow.

Web (via account settings)

  • Cancel within your account settings on the Crushon website; subscription remains active until the billing period ends.
  • See the service fee and payment details here: Crushon fees.

What happens when you cancel

Access after cancellation

Cancellation takes effect from the next billing cycle; you retain access to paid features until the end of your current billing period.

This applies to App Store, Google Play and web/direct subscriptions.

Data, tokens and billing

  • Unused tokens expire at the end of the billing period and are not carried over or refunded.
  • Your account data is retained per Crushon’s terms; review the payment agreement for retention details.

Will I get a refund?

App Store and Google Play purchases

Refunds for in-app purchases are governed by Apple and Google policies. The current period is generally non‑refundable once it has started.

Contact Apple or Google Play support for platform-specific refund requests.

Web / Direct (card) purchases

  • Web/direct refunds: possible within 24 hours of payment if no more than 20 tokens have been used.
  • If more than 20 tokens were used, refunds are generally not provided under the stated terms.

Exceptions and provider-initiated terminations

If Crushon terminates a subscription for reasons not due to user violation, a pro rata refund may be provided under the payment agreement.

Fraudulent charges proven to be fraudulent may be refunded; report such issues promptly to your bank and Crushon.

Source for refund terms: Payment Agreement.

Crushon plans and pricing

Available plan entries

The table below lists App Store price entries shown in SGD from the App Store listing.

Exact billing periods are not published on the listing; the entries are described as likely monthly and likely yearly.

Plan Price = period Features
Chatly Talk Pro (App Store - likely monthly) S$6.98 Unknown (likely monthly) Not specified in listing
Chatly Talk Pro (App Store - likely yearly) S$59.98 Unknown (likely yearly) Not specified in listing

Your consumer rights in Singapore

Refund window and non‑refundability

For web/direct purchases you may be eligible for a 24‑hour refund if token usage is ≤20, per Crushon terms.

Platform purchases (Apple/Google) are subject to the platform’s refund policies and timelines.

Cancellation effectiveness and fraud protection

  • Cancellation prevents future charges and remains effective from the next billing cycle; current period access is retained.
  • Refunds will be considered for proven fraudulent charges or if the provider terminates the subscription without user fault.

Where to escalate locally

If you experience unresolved billing or consumer issues in Singapore, you can escalate to your bank, payment provider or consumer protection bodies such as CASE.

Keep transaction records and correspondence to support your claim with local authorities or your card issuer.

Customer experiences

Positive feedback

  • Diverse selection of bots and a polished interface.
  • Ability to create custom characters, uncensored chat, enjoyable roleplaying, and an active community.
  • Frequent updates noted by reviewers.

Common complaints

  • Repetitive or short bot responses, occasional cutoff replies and context/memory issues.
  • Login/subscription bugs, inconsistent NSFW policy handling, and reports of poor support for some users.
  • Some users find pricing high relative to realism and creativity of characters.

Summaries derived from recent user reviews and summaries.

Documentation checklist

What to collect before contacting support

  • Order ID, transaction receipt, date and time of purchase (screenshot or email).
  • Account email/username and platform used (App Store, Google Play, or web).
  • Evidence of token usage (screenshots) showing ≤20 tokens if requesting a web refund.
  • Correspondence with Crushon support and any error messages or screenshots of billing/subscription pages.

How to submit evidence

  • Include clear screenshots of the subscription entry in the App Store / Google Play or Crushon account page.
  • Provide your preferred contact email and a concise description of the requested resolution (refund, cancellation confirmation, etc.).

Common mistakes

Timing mistakes

Users often cancel after the billing cycle has already renewed expecting a refund; refunds are generally not provided once the period has started.

To avoid this, cancel before the renewal date shown in your app store or account settings.

Wrong platform and duplicate subscriptions

Some users try to cancel on the website when the purchase was made through the App Store or Google Play.

Always cancel through the original billing platform (Apple/Google or the web payment partner) to stop renewals.

Comparative recap

Quick comparison overview

The table below summarises cancellation steps, refund chances and post‑cancellation access by platform.

Use the original billing channel for changes to avoid delays or failed requests.

Platform How to cancel Refund likelihood Access after cancel = period
iOS (App Store) iOS Settings → Apple ID → Subscriptions → Select Crushon → Cancel Depends on Apple; current period generally non‑refundable Access remains until end of billing cycle N/A
Android (Google Play) Google Play → Menu → Subscriptions → Select Crushon → Cancel Depends on Google; current period generally non‑refundable Access remains until end of billing cycle N/A
Web / Direct (card) Manage Subscription in profile → unsubscribe via original billing platform Refund possible within 24h if ≤20 tokens used; otherwise unlikely Access remains until end of billing cycle N/A
Web (via settings) Cancel inside account settings on Crushon website Subject to web/direct refund rules and terms Access retained until current billing period ends N/A

After cancelling

What to check

  • Confirm you received a cancellation confirmation email or screen message from the billing platform.
  • Monitor your bank/card statements to ensure no unexpected renewals occur after cancellation.

Where to get more information

Address

Primary contact address

Registered address on file: 30 Alexandra Street, Berea, Johannesburg, 2198, South Africa.

Use this address for formal or postal correspondence where required.

Notes on jurisdiction

Billing and refunds for App Store/Google Play purchases are governed by those platforms' policies and local consumer laws.

For web/direct disputes consult the payment agreement and escalate to your bank or local consumer authority if needed.

FAQ

To cancel your Crushon subscription on iOS, go to iOS Settings, select your Apple ID, navigate to Subscriptions, choose Crushon, and then cancel. Ensure you keep proof of your cancellation.

If you cancel your Crushon subscription after using more than 20 tokens, refunds are generally not provided according to the stated terms. For specific inquiries, consider reaching out via registered mail.

After canceling your Crushon subscription, you will retain access to paid features until the end of your current billing period. Keep proof of your cancellation for reference.

To cancel a Crushon subscription purchased through the web, sign in to your account, go to 'Manage Subscription' in your profile, and follow the unsubscribe process on the original billing platform. Remember to keep proof of your cancellation.

Refunds for Crushon subscriptions purchased via the App Store are subject to Apple's policies, which generally do not allow refunds once the billing period has started. For specific refund requests, contact Apple support and keep proof of your cancellation.