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Cancel LIVEBEAM
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Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Livebeam service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Livebeam: Easy Method
What is Livebeam
Service overview
Livebeam is a video-based dating platform that connects users through live interactions and pay-per-use credits for chats, photos, and videos.
The service focuses on real‑time conversations and virtual dates, with purchases typically made as credit bundles for use inside the app or website.
How billing works
Livebeam uses credit bundles (one‑time purchases) that are spent when you interact with other users or view paid content.
Billing for mobile purchases may be processed through Apple or Google if you subscribe or buy inside the respective app stores.
How to cancel Livebeam
Web (desktop/mobile) cancellation
- Log into Livebeam on the web: go to Profile → Settings.
- On desktop look for "Deactivate my account"; on mobile look for "Account deactivation".
- Deactivation typically disables your account; to request permanent deletion contact Livebeam support via their website.
- Official site: live-beam.com.
Mobile app cancellation (iOS and Android)
- iOS (App Store): Open iOS Settings → Apple ID → Subscriptions → Livebeam → Cancel Subscription. Deleting the app does NOT stop billing.
- iOS app listing: Beam on the App Store.
- Android (Google Play): Open Google Play Store → Profile → Payments & subscriptions → Subscriptions → Livebeam → Cancel Subscription.
What happens when you cancel
Access and renewal
Cancelling an active subscription or stopping purchases prevents future renewals or new charges after the current billing period ends.
Your access to paid features may continue until the end of the paid period or until your remaining credits are used, depending on the purchase type.
Account deactivation vs deletion
Deactivation is typically reversible and hides your profile; permanent deletion usually requires contacting Livebeam support to request removal of your account and data.
If you want full deletion rather than deactivation, follow the support/contact route on the official site.
Will I get a refund?
Policy overview and common exceptions
EU/EEA users generally have a statutory 14‑day cooling‑off right for digital purchases and refunds for unused credits.
Livebeam may also offer discretionary refunds in limited circumstances, such as mistaken purchases with unused credits if requested promptly (often around 3 days) or account termination with an unused balance above a threshold (e.g., USD$20).
App store purchases and dispute routes
- Purchases through Apple or Google must use Apple/Google refund processes; Livebeam cannot directly refund those store payments.
- If Livebeam refuses a reasonable refund, you can escalate with your payment provider or local consumer protection agency.
Livebeam plans and pricing
Estimated credit bundle example
Below is the available pricing information converted and presented as an estimate for Singapore dollars where exact SGD pricing is not provided officially.
Prices shown are approximations based on USD pricing and typical conversion rates; they are not official Singapore price listings.
| Plan | Price | Period | Features |
|---|---|---|---|
| Livebeam credit bundles (approx., converted from USD) | e.g., S$27.00 for 50 credits (estimated) | One-time purchase | Credits used for chat, photos, videos, messaging pay-per-use |
Pricing notes
Exact Singapore (SGD) pricing for Livebeam credit bundles was not publicly listed for 2025/2026 in available sources.
Estimates derive from USD list prices (for example 50 credits = US$19.99) and USD→SGD conversion; use official checkout for exact local prices.
Your consumer rights in Singapore
Local law basics
Singapore consumers do not automatically get the same statutory digital‑purchase cooling‑off rules as the EU, but consumer protection laws still apply for unfair practices.
For billing disputes, contact your payment provider first and consider filing a complaint with local consumer authorities if needed.
How to escalate a dispute
If Livebeam refuses a reasonable refund or deletion request, raise the issue with your bank or card issuer to dispute the charge.
You may also contact local consumer protection bodies (for example, the Consumers Association of Singapore) for guidance and escalation options.
Customer experiences
Positive feedback
Many users praise Livebeam for an engaging user experience, helpful staff, and ease of forming connections during live video chats.
Positive reviews highlight fun interactions, attractive profiles, and a smooth platform for live conversations.
Common complaints
Reported negatives include high credit costs, concerns about fake profiles or bots, and difficulty obtaining refunds or account deletions.
Other issues raised by users include occasional messaging glitches, video quality problems, and mixed experiences with customer support responsiveness.
Documentation checklist
Before you cancel
- Record the account email / username used with Livebeam.
- Take screenshots of your subscription status or active credits page.
- Save receipts or transaction IDs for purchases (bank/card statements).
If you need a refund or to escalate
- Collect messages or support ticket numbers from Livebeam communications.
- Note dates and amounts of disputed charges and remaining unused credit balance evidence.
- Keep copies of any correspondence with Apple/Google if purchase was via an app store.
Common mistakes
Cancelling vs deleting - common confusion
Many users assume deactivating an account equals permanent deletion; deactivation often leaves data on the platform.
If you require complete removal, explicitly request account deletion via Livebeam support and keep proof of the request.
App deletion does not stop billing
Uninstalling the Livebeam app does not cancel subscriptions or stop recurring charges through Apple or Google.
Always cancel subscriptions through your Apple ID or Google Play subscriptions page to prevent further billing.
Comparative recap
Quick method comparison
The table below compares the main cancellation routes and how refunds are handled for each method.
Use this as a quick reference when deciding how to cancel and where to request refunds.
| Method | How to cancel | Refund route | Period |
|---|---|---|---|
| Web (Livebeam) | Profile → Settings → "Deactivate my account" (desktop) or "Account deactivation" (mobile); contact support for deletion. | Request refund from Livebeam; EU/EEA rights may apply. | One-time / account actions |
| iOS (App Store) | Cancel via iOS Settings → Apple ID → Subscriptions → Livebeam; deleting app does not cancel. | Request refund through Apple App Store processes. | Subscription / store-managed |
| Android (Google Play) | Cancel via Google Play Store → Profile → Payments & subscriptions → Subscriptions → Livebeam. | Request refund through Google Play refund process (handled by Google). | Subscription / store-managed |
After cancelling
What to monitor
After cancellation, check your bank or card statements for any unexpected charges over the next billing cycle.
Verify that your Livebeam account is deactivated or deleted as requested, and keep confirmation screenshots or emails.
Helpful links
- Livebeam official site: https://live-beam.com/
- Livebeam on the App Store: App Store listing
- User reviews and experiences: Livebeam reviews on Trustpilot
Address
Corporate address
Orania Limited, 5‑9 Main Street, GX1 11AA, Gibraltar.
Notes on complaints
No Singapore corporate address was identified in available sources; use your payment provider or local consumer protection agency for complaints if you cannot reach Livebeam.
Keep records of all communications and transaction evidence if you escalate a dispute.