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Cancel KAHOOT
in 30 seconds only!
Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Kahoot service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Kahoot: Easy Method
What is Kahoot
Overview
Kahoot is an interactive learning platform that uses quizzes and game-based activities to engage learners on any device.
It is commonly used in classrooms, corporate training and informal group sessions to create and play trivia-style assessments.
Core functionality
Users can create, share and join live or self-paced kahoots (quizzes) and access content subscriptions for extra features.
Paid plans add advanced features and larger participant limits compared with the free tier.
How to cancel Kahoot
Cancel a web subscription (direct purchase)
- Sign in to your Kahoot account on kahoot.com.
- Go to Account Settings → Billing → Manage Subscription and select cancel.
- Cancellation stops future renewals but your paid features remain until the end of the current paid period.
Cancel mobile subscriptions (App Store / Google Play / Amazon)
- Subscriptions purchased inside mobile apps must be cancelled through the app store account used to buy them.
- Kahoot cannot cancel in-app store subscriptions directly for you.
- Open your Apple / Google / Amazon account settings to manage and cancel the subscription there.
Cancel within 14 days (right of withdrawal)
- If you are a consumer who bought a paid service plan via Kahoot web, you may cancel in writing within 14 days of payment to obtain a refund (subject to exceptions).
- This right excludes immediate-access content such as AccessPass or Marketplace items.
- See Kahoot’s terms for details: Kahoot terms and conditions.
What happens when you cancel
Access after cancellation
When you cancel a renewal, you keep access to paid features until the end of the current billing period.
No immediate loss of access occurs for the remainder of the paid term after cancellation.
Renewals and billing
Cancellation prevents future automatic renewals but does not retroactively remove charges already billed.
If you purchased via an app store, recurring charges are controlled by that store’s subscription settings.
Data and account
Your account and created kahoots remain available under Kahoot’s standard data and retention policies.
Contact Kahoot via their terms page if you need account-specific data or deletion procedures.
Will I get a refund?
14-day right of withdrawal (web)
- Consumers who bought a paid service plan on Kahoot web can cancel in writing within 14 days of payment and receive a full refund, subject to exceptions.
- The 14-day right does not apply if you ordered immediate-access content and accessed it.
- Reference: Kahoot terms and conditions.
Immediate-access content
- Content subscriptions and Immediately available content (e.g., AccessPass, Marketplace items) are excluded from the withdrawal right.
- If you access immediate content, refunds are generally not available under Kahoot’s terms.
App store purchases
- Refunds for purchases made through Apple, Google or Amazon are governed by those app stores’ refund policies.
- Kahoot cannot directly issue refunds for in-app store purchases; contact the store you used to buy the subscription.
Kahoot plans and pricing
Available app-store plans (Singapore)
Below are prices taken from the Kahoot! apps on the Singapore App Store (as of February 2026).
Prices and availability may change according to the App Store pricing matrix.
| Plan | Price | Period | Features |
|---|---|---|---|
| Kahoot! Kids Monthly | S$8.98 | monthly | Subscription for access to multiple Kahoot! learning apps for kids |
| Kahoot! Kids Annual (discount) | S$49.98 | annual | Discounted annual subscription for Kahoot! Kids bundle |
| Kahoot! Kids Annual | S$69.98 | annual | Standard annual subscription for Kahoot! Kids bundle |
| Kahoot! Plus | S$16.48 | monthly | Premium upgrade in Kahoot! Play & Create Quizzes app |
| Kahoot!+ Premier | S$69.98 | monthly | Top-tier in-app subscription in Kahoot! Play & Create Quizzes |
| Kahoot!+ Home | S$9.98 | monthly | In-app subscription for home users |
| K! Plus for Family & Friends | S$13.98 | monthly | Family & Friends in-app subscription |
| Kahoot!+ Gold | S$199.98 | monthly | Gold-tier in-app subscription; highest tier available |
| Kahoot! Start | S$17.48 | monthly | Starter in-app subscription |
| Kahoot! Starter (App Store) | S$149.98 | annual | Annual starter subscription |
Your consumer rights in Singapore
Kahoot’s stated rights
Kahoot’s terms state a 14-day right of withdrawal for consumers purchasing paid service plans via the Kahoot website.
This provides a full refund if cancelled in writing within 14 days, unless the purchase is immediate-access content.
App-store purchases and local rules
For purchases made via app stores, refunds and consumer remedies are governed by the respective platform’s rules.
If you bought via Apple/Google/Amazon, contact the store for refund requests and instructions.
Singapore-specific guidance
For clarity on statutory consumer protections in Singapore, consider checking official Singapore consumer resources or contacting local consumer authorities.
Kahoot’s 14-day withdrawal right applies as stated in their terms but local statutory rights may provide additional remedies.
Customer experiences
Positive feedback
- Many users praise Kahoot as an engaging, intuitive educational tool suitable for classrooms and social groups.
- Reviewers highlight cross-device compatibility and strong engagement in group activities.
Negative feedback
- Common complaints include confusing pricing, unexpected annual charges, auto-renewals and difficulty with cancellations.
- Users also report UI clutter, limited free-tier features and occasional technical glitches during games.
What reviewers say about refunds and support
Some users report frustration when missing the 14-day window and being denied refunds or receiving limited help.
Reviews note that refund outcomes often depend on purchase channel (web vs app store) and Kahoot’s discretion.
Documentation checklist
Essential items to gather
- Account email address used to sign in to Kahoot.
- Order confirmation or receipt showing the purchase date and plan name.
- Proof of payment such as bank or card statement entry for the charge.
When requesting a refund
- Include a clear written cancellation or refund request if you are within the 14-day withdrawal period.
- State whether the purchase was via web or via an app store and attach relevant receipts.
Common mistakes
Relying on Kahoot to cancel app-store subscriptions
Many users assume Kahoot can cancel in-app subscriptions for them; this is not the case for Apple, Google or Amazon purchases.
You must cancel inside the app store account used to make the purchase.
Missing the 14-day window or accessing content
Consumers who access immediate content after purchase may lose the withdrawal right and thereby forfeit refunds.
Missing the 14-day cancellation window is a frequent cause of denied refund requests.
Not keeping receipts or account details
Without a receipt or clear proof of purchase, refund requests become harder to substantiate.
Always retain confirmation emails and payment records when subscribing.
Comparative recap
At-a-glance comparison
This table summarises cancellation and refund differences by purchase channel.
Use it to quickly see where to manage your subscription and where to request refunds.
| Purchase channel | How to cancel | Refund policy | Period |
|---|---|---|---|
| Web (direct via kahoot.com) | Account Settings → Billing → Manage Subscription on Kahoot website | 14-day written withdrawal for web purchases (exceptions for immediate content) | monthly / annual |
| Apple App Store / Google Play / Amazon | Manage subscription in the app store account that made the purchase | Refunds handled by the app store according to their policies; Kahoot cannot directly refund | monthly / annual |
| Immediate-access content (AccessPass, Marketplace) | Cancellation may stop future renewals but access usually remains; withdrawal right does not apply after access | No refund if content was accessed immediately, per Kahoot terms | monthly / annual |
After cancelling
What to check immediately
- Confirm cancellation email or on-screen confirmation and retain it for your records.
- Verify that access and billing dates match your expectation until the end of the paid period.
Where to find official terms and further help
- Read Kahoot’s official terms for withdrawal and refund details: Kahoot terms and conditions.
- For step-by-step cancellation help (third‑party guidance), see this walkthrough: How to cancel Kahoot (Postclic).
Escalation and app-store disputes
If you purchased through an app store and need a refund, contact the store (Apple/Google/Amazon) and follow their dispute process.
If you believe Kahoot did not follow its published terms, use Kahoot’s terms page as the primary reference when contacting support or filing a formal complaint.
Address
Kahoot APAC office (Singapore)
KAHOOT! SINGAPORE PTE. LTD.
71 Robinson Road, #14‑71 Robinson, Singapore 068895
Contact notes
This address is the registered office for Kahoot’s APAC hub; for account or billing issues use the online channels referenced above.
For legal or formal notices, follow the contact procedures described in Kahoot’s terms and conditions: Kahoot terms and conditions.