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Cancel MINDVALLEY
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I hereby notify you of my decision to terminate the contract relating to the Mindvalley service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Mindvalley: Easy Method
What is Mindvalley
Overview
Mindvalley is an online education platform offering courses and subscription memberships focused on personal growth, wellness, and productivity. It provides video-based programs ("quests") and community features from independent instructors.
How it is delivered
Content is available via web login and native mobile apps for iOS and Android. Subscriptions may be purchased on the Mindvalley website or inside the Apple App Store / Google Play Store.
How to cancel Mindvalley
Cancel via iOS (App Store)
- Open iPhone/iPad Settings → Tap your Apple ID at top → Subscriptions.
- Select "Mindvalley" from the list → Tap "Cancel Subscription".
- Note: Uninstalling the app does NOT cancel subscriptions.
- Apple App listing (Singapore): Mindvalley on the App Store.
Cancel via Android (Google Play)
- Open Google Play Store app → Menu → Subscriptions.
- Select "Mindvalley" → Tap "Cancel subscription".
- Note: Uninstalling the app does NOT cancel subscriptions; cancellation must be done in Google Play settings.
Cancel via Web (mindvalley.com)
- Log in to your Mindvalley account on the website.
- Go to Account/Profile → Billing & Subscriptions → Subscription Settings.
- Choose "Cancel Subscription" to stop renewals, or "Refund & Cancel" if eligible.
- Official membership page for account steps: Mindvalley Membership.
What happens when you cancel
Access after cancellation
If you choose standard "Cancel," future charges stop but you typically retain access until the current billing period ends. You can continue using content until expiry of that paid period.
Immediate cancellation vs scheduled
Selecting "Refund & Cancel" (when eligible) may end access immediately and start a refund process. Renewal charges are normally non-refundable unless within the refund window.
Data and account
Canceling a subscription usually does not delete your account. Your profile, progress, and data may remain accessible when you next log in, subject to Mindvalley’s data retention policies.
Will I get a refund?
Refund windows and rules
- Quests: Refund available within 15 days of purchase.
- Mindvalley Membership / Subscriptions: Full refund available within 15 days of purchase; after 15 days, only cancellation is available.
- Renewals: Recurring renewal charges are generally non-refundable per Mindvalley policy.
App Store and Google Play purchases
- In-app purchases made through Apple or Google must be refunded via Apple or Google according to their policies.
- Mindvalley cannot directly issue refunds for App Store / Google Play purchases; contact the platform for those refunds.
Exceptions and eligibility
Refunds depend on timing and how the purchase was made. If you believe you meet criteria for a refund but it was denied, gather purchase records and contact support promptly.
Mindvalley plans and pricing
Pricing table (SGD from App Store listing)
| Plan | Price | Period | Features |
|---|---|---|---|
| In‑App Membership (unknown tier) | S$29.98 | Unknown | Via iOS app - exact features unspecified |
| In‑App Membership (higher tier) | S$73.98 | Unknown | Via iOS app - exact features unspecified |
| In‑App Membership (Annual equivalent?) | S$138.98 | Unknown | Via iOS app - possibly annual or pro‑tier |
| In‑App Mentoring Yearly | S$138.98 | annual | Mindvalley Mentoring via iOS app |
Notes on pricing
Official website lists USD pricing (example: US$299/year or US$24.90/month) and local taxes may apply. App Store prices above were taken from the Singapore App Store listing.
Your consumer rights in Singapore
Legal context
Singapore consumer protection law (for example, the Consumer Protection (Fair Trading) Act) protects buyers against unfair trading practices. Automatic renewals and refund exclusions may be examined if terms were not clearly disclosed.
Practical steps for Singapore consumers
- Keep receipts, screenshots of terms, and purchase records.
- If you believe the refund/cancellation practice was unfair or not adequately disclosed, you may escalate to the Consumers Association of Singapore (CASE).
When to escalate
Consider lodging a formal complaint with CASE if Mindvalley fails to respond, denies an eligible refund, or if disclosure about renewals was unclear at purchase.
Customer experiences
Positive feedback
- High satisfaction for content quality and transformative programs; many reviews praise production and instructor quality.
- Large number of positive reviews on public platforms reflect strong community and course engagement.
Negative feedback
- Recurring complaints about refunds and confusion over the 15‑day window.
- Users report frustrations with automatic renewals, unexpected charges, and response times from customer service.
Sources and further reading
General reviews and the Apple App Store listing provide user feedback and platform details. For official membership and policy information see Mindvalley Membership.
Documentation checklist
Required items before contacting support
- Order confirmation or receipt (email or screenshot).
- Payment record showing the charge (bank/credit card statement).
- Date/time of purchase and platform used (web, iOS, Android).
Additional helpful items
- Screenshots of subscription status in your Mindvalley account or App Store / Google Play subscriptions page.
- Any correspondence with Mindvalley support or automated receipts.
Common mistakes
Uninstalling the app
Many users assume deleting the app cancels the subscription. This is incorrect: you must cancel via Apple ID subscriptions, Google Play subscriptions, or the web account settings.
Missing the refund window
Waiting beyond the 15‑day refund window is a frequent issue. If you expect a refund, act quickly and use the correct platform procedure for your purchase.
Not keeping proof
Failing to keep receipts, screenshots, or billing statements makes disputes harder. Always save purchase confirmations and subscription screenshots when buying or cancelling.
Comparative recap
At-a-glance comparison
| Channel | How to cancel | Refund handling |
|---|---|---|
| Web (mindvalley.com) | Account → Billing & Subscriptions → Cancel or Refund & Cancel | Mindvalley processes refunds within 15 days for purchases made on web |
| App Store (iOS) | iPhone/iPad Settings → Apple ID → Subscriptions → Select Mindvalley → Cancel | Refunds must be requested from Apple per App Store policies; Mindvalley cannot refund App Store charges |
| Google Play (Android) | Google Play Store → Menu → Subscriptions → Select Mindvalley → Cancel | Refunds must be requested from Google Play per their policies; Mindvalley cannot refund Play Store charges |
Key takeaway
Cancel via the platform where you purchased. Refund eligibility depends on purchase channel and timing; web purchases have a 15‑day policy while app-store purchases follow Apple/Google rules.
After cancelling
What to monitor
- Check for confirmation emails showing cancellation and any refund initiation.
- Monitor bank or card statements for refunded amounts if applicable.
Where to get help
- Official membership & account instructions: Mindvalley Membership.
- iOS app listing: Mindvalley on the App Store.
Address
Local address on record
12 Kallang Ave #03-07 Aperia Mall Singapore 339511
Notes about the address
This address appears in public listings and may correspond to a local Mindvalley Labs presence. For official support and account actions use the web account pages or app-store account settings.