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Ce Broker

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Termination letter drafted by a specialized lawyer
Sender
Ce Broker Cancel Subscription | Postclic
Ce Broker
4601 Touchton Road E Suite 3250, Building 300
32246 Jacksonville United States
support@cebroker.com
Cancellation of Ce Broker contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Ce Broker service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Ce Broker
4601 Touchton Road E Suite 3250, Building 300
32246 Jacksonville , United States
support@cebroker.com
REF/2025GRHS4

Important warning regarding service limitations

Postclic is an independent third-party service, with no affiliation, partnership, or representation link with the brand Ce Broker. The use of the brand name is strictly for reference and descriptive purposes, in order to identify the mail recipient. Postclic exclusively offers a mail drafting assistance service and a certified, timestamped, and tracked digital mail sending service. If your subscription was purchased through the Apple App Store or Google Play, the cancellation must be done directly with those platforms.

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Ce Broker: Easy Method

What is Ce Broker

CE Broker is an online service that helps professionals track and manage continuing education (CE) requirements for licensing. It stores completion records, tracks CE compliance, and offers paid plans with extra features such as course libraries and account management assistance.

The platform is operated from the United States and offers annual subscription plans in U.S. dollars. CE Broker is commonly used by regulated professionals to maintain license-related CE records and alerts.

Core functions

CE Broker records completed CEUs, maintains a compliance transcript, and notifies users about license renewal requirements.

Where it is used

The service is used by individuals across jurisdictions; pricing and support are handled by CE Broker in the U.S., though users in Singapore may subscribe and use the platform for tracking CE requirements.

How to cancel Ce Broker

Cancel on the web (recommended)

  • Log in to your CE Broker account.
  • Go to Account Settings (gear icon or menu).
  • Select the Subscription tab.
  • Click "Cancel my Subscription" and confirm.
  • If canceled before the auto-renewal date you keep benefits until that date; canceled on the auto-renewal date downgrades immediately to Basic Free.
  • Note: you cannot cancel while a payment is processing (within roughly 24 hours of the charge).

Cancel on mobile platforms

  • iOS: If you purchased through Apple App Store, cancel via your Apple ID > Subscriptions. CE Broker cannot override App Store subscriptions.
  • Android: If you purchased through Google Play, cancel in the Google Play app under Subscriptions. CE Broker does not provide an alternate cancellation route for Play purchases.

What happens when you cancel

Access and benefits

If you cancel before the auto-renewal date, you retain paid-plan benefits until that renewal date. Access to premium features ends at expiry.

Immediate downgrades and processing windows

If you cancel on the auto-renewal date, the account may downgrade to Basic Free immediately. Cancelling is not allowed while a payment is actively processing (about 24 hours around a charge).

Will I get a refund?

Course purchase errors

Refunds may be issued within 30 days if you purchased the wrong course and the course is "Not Started." Refunds are subject to approval by CE Broker or the course provider.

Subscription and provider cancellation policy

  • Subscription charges (annual, auto-renewing) are generally non-refundable and non-prorated after renewal; cancellation stops future billing but does not refund the renewal fee.
  • If the course provider (listed as Propelus) cancels an order after charging, they may issue a credit to the original payment method at their discretion.

Ce Broker plans and pricing

Available plans

The following plans and US pricing are listed by CE Broker. Local (SGD) pricing is not published.

Plan Price Period Features
Professional US$39.99 annual CE Compliance Transcript, Digital certificate storage, Credential Tracker, Email tracking alerts
Pro+ Starting at US$99.99 annual All Professional features, plus accredited course library, Pro+-included courses, multi-state licensure tracking
Concierge US$124.99 annual All Professional features, plus dedicated Account Managers, completion reporting, course recommendations, regulatory alerts

Your consumer rights in Singapore

Relevant laws and agencies

Singapore consumers are protected by laws such as the Consumer Protection (Fair Trading) Act (CPFTA). If CE Broker sells to Singapore-based consumers, those protections may apply to unfair or misleading trade practices.

Practical steps if you have a dispute

  • Request the provider to follow their published cancellation and refund terms in writing.
  • If CE Broker does not honor its stated policies, consider escalating to the Consumers Association of Singapore (CASE) for advice and dispute resolution.
  • Note: statutory “cooling-off” periods for physical goods may not automatically apply to digital services unless contractually provided.

Customer experiences

Positive feedback

Some users report helpful and knowledgeable representatives who resolved verification or purchase issues promptly. Positive interactions often cite quick problem resolution.

Negative feedback

Common complaints include slow or non-responsive customer service, billing errors, unexpected auto-renewals, difficulty obtaining refunds, and usability issues when uploading CEUs.

Review platforms show a mix of satisfaction and problems; consider documenting all communications and charges if you encounter issues.

Documentation checklist

What to gather before contacting support

  • Account email and username used with CE Broker.
  • Order ID or invoice number for the purchase or renewal.
  • Transaction date and payment method details (last 4 digits of card).
  • Screenshots of charge on your bank or card statement.
  • Evidence that a course was "Not Started" if requesting a course refund.
  • Copies of any email communications with CE Broker or the course provider.

How to present your claim

  • State clearly whether you request cancellation, refund, or credit.
  • Attach the relevant documentation listed above.
  • Keep timestamps for all messages and responses from support.

Common mistakes

Attempting to cancel during processing

Users sometimes try to cancel while a payment is processing. CE Broker blocks cancellations within roughly 24 hours of a charge. This can prevent immediate cancellation or refunds at that window.

Using the wrong platform to cancel

Purchases made via the Apple App Store or Google Play must be cancelled through those stores. Attempting to cancel an in-app subscription on the CE Broker website will not stop App Store or Play billing.

Comparative recap

Quick comparison

The table below summarizes cancellation method, how to cancel, expected refund likelihood, and subscription period type.

Method How to cancel Refund likelihood Period
Web (Account Settings) Log in → Account Settings → Subscription → "Cancel my Subscription" → confirm Refund unlikely for auto-renewed annual fees; course refunds possible within 30 days if "Not Started" annual
iOS (App Store) Cancel via Apple ID > Subscriptions in device settings; CE Broker cannot override Refunds handled by Apple / subject to Apple’s policies annual
Android (Google Play) Cancel in Google Play app under Subscriptions; CE Broker cannot override Refunds handled by Google Play / subject to Play Store policies annual

After cancelling

Immediate actions

  • Save confirmation of cancellation and any reference numbers.
  • Keep receipts and screenshots of the cancellation screen and billing statements.

If you need to escalate

If CE Broker does not respond or fulfill its stated policies, gather your documentation and consider escalation through local consumer channels such as CASE.

For example reviews and customer feedback, see independent records of customer experiences: BBB customer reviews for CE Broker.

Address

Primary mailing address

4601 Touchton Road E Suite 3250, Building 300, Jacksonville, Florida 32246, United States.

What to include if sending mail

Include your full name, account email, order/invoice number, a clear statement of the request (cancel/refund), and copies of supporting documents. Send via tracked mail if you need proof of delivery.

FAQ

To cancel your Ce Broker subscription online, log in to your account, go to Account Settings, select the Subscription tab, click 'Cancel my Subscription,' and confirm. Remember to keep proof of your cancellation.

Generally, subscription charges are non-refundable and non-prorated after renewal. If you cancel today, you will stop future billing but not receive a refund for the current year's fee.

Yes, if you purchased through the iOS App Store or Google Play, you can cancel via your device's subscription settings. However, refunds are handled by Apple or Google, not Ce Broker.

If you cancel before the auto-renewal date, you will retain access to your paid-plan benefits until that renewal date. After that, access to premium features will end.

You cannot cancel while a payment is actively processing, which is about 24 hours around a charge. Make sure to cancel before this window to avoid complications.