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I hereby notify you of my decision to terminate the contract relating to the Motley Fool Stock Advisor service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Motley Fool Stock Advisor: Easy Method
What is Motley Fool Stock Advisor
Service summary
Motley Fool Stock Advisor is a subscription investment service that provides stock recommendations, research, and model-portfolio guidance aimed at long-term investors.
The service is delivered online and via mobile apps, and it auto-renews by default unless cancelled through the account or the platform used to subscribe.
Who it is for
It targets individual investors seeking stock picks and educational commentary rather than personalised financial advice.
Membership options include monthly and annual plans, with occasional introductory discounts for new members.
How to cancel Motley Fool Stock Advisor
Cancel via Motley Fool website
- Log in to your account at the Motley Fool website.
- Go to My Accounts → select "Cancel Subscription" and follow the on-screen prompts.
Cancel via phone or email
- Call the Motley Fool billing line: 877‑629‑2589 (ET business hours Mon - Fri, 9 a.m. to 5 p.m.).
- Or send a cancellation request to billingquestions@fool.com and keep a copy of your sent message.
Cancel App Store / Google Play subscriptions
- Subscriptions purchased through Apple App Store or Google Play must be cancelled in the respective platform's subscription settings.
- Motley Fool cannot cancel third‑party platform subscriptions for you; use your device/app store account to stop renewals.
What happens when you cancel
Access after cancellation
In most cases you retain access until the end of the current paid billing period.
Cancellation typically prevents future auto‑renewals but does not delete your account automatically.
Billing, renewals and data
Auto‑renewal will be stopped for future billing cycles once cancellation is confirmed via the proper channel.
Records of your subscription and communications may be retained per Motley Fool's policies and terms of service.
Will I get a refund?
Monthly memberships
Monthly Stock Advisor memberships generally do not receive refunds unless a specific guarantee or exception applies.
Expect no automatic refunds for ordinary monthly cancellations after billing has occurred.
Annual memberships and guarantees
- Annual subscriptions may be eligible for a full refund if cancelled within 30 days under the membership‑fee back guarantee.
- Some promotional offers may extend the guarantee period - check the offer terms at purchase.
After 30 days and third-party purchases
- After the initial 30 days, annual members may be offered credit toward other Motley Fool services rather than prorated cash refunds.
- If you purchased through a third‑party vendor (Apple, Google, etc.), their refund policies govern refunds for that purchase.
Motley Fool Stock Advisor plans and pricing
Pricing table
| Plan | Price (approx. SGD) | Period | Features |
|---|---|---|---|
| Monthly Subscription | S$53.04 (approx.) | Monthly | Full access to Stock Advisor service, auto-renews monthly |
| Annual Subscription (Standard) | S$270.64 (approx.) | Annually | Full access, auto-renews annually at full list price |
| Annual Subscription (Introductory Offer) | S$134.64 (approx.) for first year | Annually (first year, new members only) | Discounted first-year pricing, same service access |
Pricing notes
Prices are approximate SGD conversions from USD at an assumed rate of 1 USD = 1.36 SGD.
Actual billed amounts may vary due to exchange rates or payment platform fees; the service is priced in USD.
Your consumer rights in Singapore
Cooling-off and CPFTA
Singapore consumers may have a 14‑day cooling‑off right for certain online purchases under the Consumer Protection (Fair Trading) Act (CPFTA).
Whether that cooling‑off right applies to digital subscription services like Stock Advisor is not certain and depends on legal classification.
What you can do
If you believe CPFTA applies, keep purchase records and seek clarification from the seller or a consumer agency.
For unclear cases consult Singapore consumer authorities or legal counsel for a definitive interpretation relevant to digital subscriptions.
Customer experiences
Positive feedback
- Some users praise the depth and quality of Motley Fool's analysis and responsive customer service.
- There are reports of full refunds being granted promptly when issues were raised and verified.
Common complaints
- Complaints include difficulty cancelling, especially when subscriptions were bought in‑app, and unclear in‑app cancellation paths.
- Users report automatic renewals, upselling to pricier services, and instances where recommendations underperformed.
Documentation checklist
What to prepare before requesting cancellation
- Account email and username used to subscribe.
- Order confirmation or receipt, transaction date, and last four digits of the payment card.
- Screenshot of active subscription page or billing statement showing the charge.
If purchased via third‑party platforms
- Note whether the subscription was purchased via Apple App Store or Google Play; cancellations/refunds flow through those platforms.
- Gather app store purchase receipts and the device account details used to buy the subscription.
Common mistakes
Typical errors customers make
Attempting to cancel through the Motley Fool website when the subscription was purchased via the App Store or Google Play.
This often results in the subscription remaining active because the platform controls renewals.
How those mistakes affect outcomes
Failing to save confirmation emails or cancellation reference numbers can make disputes harder to resolve.
Expecting prorated refunds for annual plans after the guarantee period or assuming automatic refunds for monthly plans are frequent misunderstandings.
Comparative recap
Quick comparison table
| Plan | Price (approx. SGD) | Period | Auto-renew | Best for |
|---|---|---|---|---|
| Monthly Subscription | S$53.04 (approx.) | Monthly | Yes | Short-term trial or low commitment |
| Annual Subscription (Standard) | S$270.64 (approx.) | Annually | Yes | Regular users seeking lower annual cost vs monthly |
| Annual Subscription (Introductory Offer) | S$134.64 (approx.) for first year | Annually (first year) | Yes (then renews at full price) | New members seeking a discounted first year |
Which to choose
Choose monthly for flexibility and annual for cost savings if you plan to use the service long term.
Introductory offers lower first‑year cost but check renewal price and guarantee terms before subscribing.
After cancelling
Official resources
- Motley Fool services overview: https://www.fool.com/services/
- Stock Advisor terms of service: https://www.fool.com/legal/terms-and-conditions/motley-fool-stock-advisor-terms-and-conditions-of-service/
- Motley Fool Singapore page: https://www.fool.sg/
- Apple app listing (SG): https://apps.apple.com/sg/app/the-motley-fool/id1608348194
Recommended next steps
Keep written confirmation of cancellation and any refund correspondence for at least 12 months.
If you have unresolved billing issues after following the steps above, escalate via the official contact channels and keep records of all interactions.
Address
Registered address
28 Balmoral Park, #03‑11 Pinetree Condominium, Singapore 259856.
This address corresponds to The Motley Fool Singapore Pte. Ltd. as a registered entity.
Note on Singapore operations
Singapore operations for Motley Fool services were discontinued in October 2019; the local address likely refers to the former registered entity rather than active local support.
For current account support and billing, use the global Motley Fool contact methods listed above.