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Cancellation service #1 in Singapore
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I hereby notify you of my decision to terminate the contract relating to the Rac service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Rac: Simple Process
What is Rac
Overview
Rac refers to a business name used by different services and companies; available public records show an entity called RAC Accounting Consultants Pte Ltd registered in Singapore (UEN 201131963W).
Information about a Singapore-based RAC offering car insurance or breakdown cover was not found in the verified sources provided for this guide.
What the sources show
Public company directories and listings indicate the company has been active since 2011 but has limited public profiles on major job or search platforms.
There are records of previous company names and some questions about digital visibility; see the verified sources at the end of this guide for details.
How to cancel Rac
If you purchased via Apple App Store or Google Play
Cancellations and refunds for purchases made through the Apple App Store or Google Play must be handled directly through those platforms.
RAC (Singapore) cannot process cancellations or refunds for purchases made through those app stores via its website or internal support channels.
If you purchased via RAC's website (rac.com.sg) or similar direct sales
- Contact RAC by email or by phone to request cancellation within the applicable guarantee window.
- State your purchase details, date of purchase, and reason for cancellation to speed up processing.
- RAC will refund their service fee (excluding government or third-party fees) if the request meets the provider's money-back conditions.
What happens when you cancel
Access and service termination
Service access typically ends according to the provider's cancellation policy; expect access to stop either immediately or at the end of a paid period.
If the service was subscription-based, confirm whether future automatic renewals are stopped after cancellation.
Data and records
Ask the provider how long they retain your account data after cancellation and whether you can export any records or documents before losing access.
Keep copies of confirmation emails and transaction receipts in case you need to follow up about refunds or disputes.
Will I get a refund?
RAC website purchases (money-back guarantee)
RAC offers a 30-day money-back guarantee for services purchased via its website, subject to terms and exclusions.
Refunds cover RAC's service fee only; government fees and third-party processing fees are excluded. Refunds are processed within 5 working days.
Source for the refund timing and guarantee: see the provider's return/exchange policy.
App Store and Google Play purchases
Refunds for purchases through the Apple App Store or Google Play are governed by the platform's refund policies and timelines.
RAC cannot override or process refunds for purchases made through these platforms; you must request a refund from Apple or Google directly.
Rac plans and pricing
Where to check current pricing
Pricing and plan details can change frequently; always check the official RAC sales pages or contracts for the most up-to-date information.
Do not rely on third-party summaries for exact fees - refer to the provider's official website or quoted proposal for final prices.
What to confirm before purchase
Confirm what fees are refundable (service fees vs. government or third-party fees) and any minimum usage or notice requirements for cancellations.
Ask for written confirmation of all terms so you can reference them if requesting a refund.
Your consumer rights in Singapore
Cooling-off and distance purchases
There is no statutory 14-day cooling-off period for most services bought online in Singapore; statutory cooling-off periods typically apply to certain financial products only.
Voluntary provider guarantees (like a 30-day money-back promise) are separate from statutory consumer law and depend on the provider's published terms.
When purchases are made via app platforms
If you bought via the App Store or Google Play, platform-specific refund rules apply and RAC Singapore cannot override those policies.
For disputes, keep records of transactions and communications; you may raise issues with the payment platform, your bank, or relevant dispute-resolution channels if needed.
Customer experiences
Company records and visibility
Public listings show the company has operated since 2011, but there is limited employer-brand presence on major career sites and search engines.
Limited online visibility may lead people to seek additional verification before purchasing services.
Rebranding and due diligence
Company records indicate previous business names, which can reflect rebranding. The reason for name changes is not specified in the public listings.
Because of these signals, it is wise to perform standard due diligence: check company registration details and request clear written terms before purchasing.
Documentation checklist
Before you cancel
- Purchase receipt or invoice with date and transaction ID.
- Account or subscription ID and the email used to register.
- Written terms, service agreement, or the provider's refund policy reference.
When you submit a cancellation
- A clear cancellation request (email preferred) stating your intent and reason.
- Screenshots or copies of relevant confirmations and communications.
- Contact details for follow-up and a request for a refund timeline and confirmation number.
Common mistakes
Not checking where you purchased
Many customers assume the service provider can cancel App Store or Google Play purchases. This is incorrect; those purchases must be handled through the respective platform.
Attempting to cancel a platform purchase via the provider's website can delay resolution.
Missing documentation
Failing to keep receipts, order IDs, or written terms often makes refunds and disputes harder to resolve.
Also, not noting exclusions (government or third-party fees) can lead to surprise partial refunds.
Comparative recap
Key comparison
| Item | How to cancel | Refund available | Processing time | (Period) |
|---|---|---|---|---|
| Apple App Store / Google Play purchases | Cancel via the App Store or Google Play account settings or support. | Subject to the platform's refund policy; RAC cannot process these refunds. | Depends on platform review and policies. | Varies |
| Purchases via RAC website (direct) | Request cancellation by email or phone to RAC's support. | 30-day money-back on RAC's service fee; excludes government/third-party fees. | Refunds processed within 5 working days after approval. | 30 days |
| Purchases via third-party sellers | Follow the seller's cancellation and refund process; confirm who is the merchant of record. | Depends on seller and any provider guarantees; check terms. | Varies by seller and payment processor. | Varies |
After cancelling
What to expect next
Keep an eye out for written confirmation of the cancellation and any refund reference number from RAC or the platform used.
If you do not receive confirmation in the stated timeframe, follow up promptly with the contact you used to submit the request.
Useful links and contacts
RAC's return/exchange or refund terms (example provider policy reference): racclothing.com - Return & Exchange Policy.
Company listing and background information: companies.sg - RAC Accounting Consultants Pte Ltd.
Additional public notes and visibility concerns: scam.sg - RAC Accounting Consultants Pte Ltd.
Address
Registered information
Public company directories list RAC Accounting Consultants Pte Ltd (UEN 201131963W) in Singapore; specific street address details were not available in the verified sources used for this guide.
For the registered address and official contact details, consult the company registry or the verified company listing: companies.sg listing.