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Cancel DAILY HARVEST
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Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Daily Harvest service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Daily Harvest: Easy Method
What is Daily Harvest
Overview
Daily Harvest is a US-based subscription service that delivers pre-portioned frozen bowls, smoothies, flatbreads and other plant-forward meals and snacks. The products are marketed as convenient, health-focused items made primarily from fruits, vegetables and whole grains.
Service model
Customers choose items and receive scheduled shipments on a subscription basis. The company operates from the United States and delivers perishable frozen products that require cold packaging in transit.
How to cancel Daily Harvest
Website (fastest) - recommended
- Log into your account on Daily Harvest website.
- Go to "My Plan" → "Plan Settings" → click "Cancel Plan".
- Complete any retention survey if prompted and follow on-screen prompts to finish cancellation.
- Expect a confirmation email after cancellation completes. Note: there is no cancellation option in the mobile app.
Other methods (email, phone, live chat)
- Email: send a cancellation request with your full name and account email to hello@daily-harvest.com. Allow ~24 - 48 hours for a reply.
- Phone: call the US customer numbers on record and request cancellation; have your account email and billing ZIP ready.
- Live chat: use the chat icon on the Daily Harvest website and ask an agent to cancel; request written confirmation where possible.
What happens when you cancel
Access and future shipments
Cancellation stops future scheduled shipments and payments after the current billing/shipping cutoff. If you cancel after the weekly cutoff you may still be charged for the next shipment.
To avoid the next shipment charge, cancel by the weekly cutoff - typically around 6 PM ET on Sunday before the next shipment.
Account data and reactivation
Your account details (order history, preferences) generally remain available for reactivation if you sign up again. Policies on data retention are set by Daily Harvest and may be viewed in your account settings.
If you reactivate, you will regain control over meal selection and delivery scheduling as before.
Will I get a refund?
Standard refund policy
Per Daily Harvest's stated policy, shipped perishable products are non-cancellable and non-refundable once ordered.
Refer to the company's official refund and returns page for the most current policy details: Daily Harvest - Refunds & Returns.
Exceptions and timing
- If delivery fails (for example a lost shipment), Daily Harvest may issue a full refund.
- Approved refunds are processed to the original payment method and can take up to 30 business days to appear.
- There is no automatic 14-day cooling-off entitlement for delivered perishables under Daily Harvest's policy.
Daily Harvest plans and pricing
Where to check prices
Daily Harvest pricing and plan details are subject to change and are listed in USD on the company's official site. Do not rely on third-party summaries for current rates.
For up-to-date pricing and plan options consult Daily Harvest's website or your account plan page directly.
Local pricing note
There is no verified Daily Harvest price list denominated in SGD for Singapore; available pricing is presented in USD. Check the official site for any regional updates or currency conversion at checkout.
Your consumer rights in Singapore
Applicable law
The Consumer Protection (Fair Trading) Act (CPFTA) applies to consumer transactions in Singapore, but coverage may vary for perishable or imported goods.
Consumers should verify the scope of CPFTA and how it applies to frozen food deliveries in individual cases.
Remedies and escalation
- If goods are defective, significantly damaged, melted, thawed or missing, consumers may be entitled to remedies such as replacement or refund under CPFTA.
- Document problems promptly and contact the merchant. If the merchant does not resolve the issue, escalate to Consumers Association of Singapore (CASE) or pursue small-claims options.
Customer experiences
Positive feedback
Many customers praise Daily Harvest for convenience, healthy options, and ease of scheduling and selection. Reviews highlight simple meal preparation and consistent availability of plant-based choices.
Long-form reviews note flexibility and control over deliveries as benefits.
Negative feedback
Frequent complaints mention thawed or melted deliveries, insufficient dry ice, missing or damaged items, and occasional dissatisfaction with customer-service responsiveness.
Past safety issues (for example a product recall) have also affected some customers' trust in the brand.
For examples and reviewer comments see industry reviews: Wired review, Trustpilot, and coverage of past recalls at Bon Appétit.
Documentation checklist
Essential items to keep
- Order confirmation email and shipment tracking number.
- Account email and full name used for the subscription.
- Dates and times of delivery attempts or receipt.
Evidence for defects or delivery problems
- Photographs of melted, thawed, damaged or missing items (with timestamps if possible).
- Photographs of packaging, dry ice condition and the delivery location.
- Saved chat transcripts or email correspondence with Daily Harvest support.
Common mistakes
Missing the weekly cutoff
A frequent error is cancelling after the weekly cutoff; customers are still charged for the next shipment if cancellation occurs too late.
To avoid this, cancel well before the stated cutoff (typically 6 PM ET on Sunday) for the upcoming week.
Not documenting delivery problems
Another common mistake is failing to take photos or save order/communication records when items arrive melted or damaged.
Without documentation, refunds or replacements are harder to obtain; always record time-stamped evidence and contact support promptly.
Comparative recap
Quick comparison
| Method | Speed | Requires account access | Confirmation |
|---|---|---|---|
| Website (My Plan → Plan Settings → Cancel) | Fastest (instant in most cases) | Yes | Email confirmation normally sent |
| Email (hello@daily-harvest.com) | 24 - 48 hours response typical | No (but include account email) | Reply by email; request confirmation |
| Phone (US support numbers) | Potentially immediate during business hours | No (but provide account email and billing ZIP) | Ask agent for written confirmation |
| Live chat (website) | Often quick during support hours | No (chat may require logging in) | Request and save chat transcript or confirmation email |
After cancelling
What to watch for
Save your cancellation confirmation and check that no further charges are taken after the effective cancellation date. Monitor your payment method for unexpected charges.
If you believe you were charged incorrectly, contact Daily Harvest support with your documentation immediately.
Helpful links
- Daily Harvest refunds & returns: https://mydailyharvest.com/refund-returns/
- Independent reviews and reporting: Wired - review
- Customer feedback aggregator: Trustpilot - reviews
Address
Headquarters
Daily Harvest headquarters (US): 99 Hudson Street, 11th Floor, New York, New York 10013, United States.
Regional presence
There is no verified public office address for Daily Harvest in Singapore. All official contact and support are handled via the company's support channels listed above.