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Cancel MAKEGOODFOOD
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Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Makegoodfood service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Makegoodfood: Easy Method
What is Makegoodfood
Overview
Makegoodfood is a subscription-based meal kit service that delivers fresh ingredients and recipes to customers. It offers recurring deliveries where subscribers choose meals and receive boxes on a regular schedule.
Service model
The service operates with an account dashboard and a "Subscribe & Save" interface for managing orders. Official support channels include live chat on their site and a company email address for customer enquiries.
How to cancel Makegoodfood
Cancel via live chat or email
- Open the live chat on Makegoodfood's official site and request cancellation, providing your account details and the next delivery date.
- Or email chef@makegoodfood.ca with your account information and the next scheduled delivery date, and request cancellation.
- Keep a copy of the chat transcript or your sent email for your records.
Cancel via Subscribe & Save on your account
- Log in to your Makegoodfood account and go to the "Subscribe & Save" or subscription section on the dashboard.
- Follow the interface options to skip, update, or cancel your upcoming deliveries as allowed by the dashboard controls.
- Confirm the cancellation and note any on-screen confirmation or email acknowledgement.
Source
Summary of available cancellation methods is documented in third-party guidance: Postclic summary.
What happens when you cancel
Effect on upcoming deliveries
Cancelling stops future recurring deliveries after the cancellation takes effect. Make sure you cancel before the cut-off for the next scheduled box to avoid being billed for that shipment.
Account and data
Your account typically remains active for access to past orders and account settings unless you request full account deletion. Billing records and order history may be retained per company policy.
Will I get a refund?
General refund policy
Makegoodfood generally does not issue direct refunds for subscriptions; instead, accounts are typically credited for reported issues. There is no public statement of a 14-day statutory refund period in their materials.
Exceptions and how to report issues
- Report delivery problems within 5 days of receiving the order to be eligible for a credit or remedy.
- You may be asked to provide photo evidence or return the item to support a credit claim.
- Keep records of your communications and any evidence you submit in case you need to escalate the issue.
Makegoodfood plans and pricing
Where to check current plans and pricing
Pricing and plan details can change; always check Makegoodfood's official website or your account dashboard for the most current information.
Notes on accuracy
This guide does not invent or list prices. For plan comparisons or exact fees, refer to the company's published information or account pages.
Your consumer rights in Singapore
Key local rights to consider
Makegoodfood is based outside Singapore and its terms do not specify Singapore-specific rights. Singapore consumers should be aware of local protections when dealing with overseas sellers.
Practical steps under Singapore law
- Keep all order confirmations, payment records, and communications as evidence.
- If a dispute is unresolved, consider contacting the Consumers Association of Singapore (CASE) or pursuing a claim through the Small Claims Tribunals where applicable.
Customer experiences
Positive reports
Some customers reported straightforward cancellations via the app or live chat and found support responsive. These accounts indicate canceling through the account interface or live chat can work smoothly.
Negative reports
Other users found cancellation controls hard to find and often had to contact support multiple times. There are reports of being charged even after they believed cancellation was completed.
Documentation checklist
Before contacting support
- Account username or email used for the subscription.
- Next scheduled delivery date and order reference numbers.
- Screenshot of the subscription page showing current status (if possible).
If reporting a delivery problem
- Date and time of delivery and condition of the package upon receipt.
- Photographs of damaged or incorrect items and any packaging issues.
- Copies of email exchanges or chat transcripts with support.
Common mistakes
Missing the cut-off
A frequent mistake is attempting to cancel after the billing cut-off for the next box. That can result in a charge for the upcoming delivery despite cancelling afterward.
Assuming cancellation without confirmation
Another common error is assuming a cancellation is complete without saving confirmation. Always keep chat transcripts or a confirmation email to prove the request was made.
Comparative recap
| Feature | Details | Notes |
|---|---|---|
| Cancellation methods | - | Live chat or email (chef@makegoodfood.ca) and account “Subscribe & Save” controls. See Postclic summary. |
| Refunds / credits | - | Typically account credits for reported issues; report within 5 days and provide evidence where requested. |
| Singapore consumer options | - | Keep evidence; contact CASE or Small Claims if unresolved. Company materials do not reference Singapore-specific rights. |
| Customer feedback | - | Mixed: some smooth cancellations, several reports of difficulty and unwanted charges. |
After cancelling
What to expect
After cancellation, watch for a confirmation from Makegoodfood and check your next billing cycle to confirm no further charges. Keep records of the cancellation confirmation.
Useful links and follow-up
For a concise summary of cancellation steps and user reports, refer to the third-party summary: Postclic summary.
Address
Contact information
Official support contact commonly cited: chef@makegoodfood.ca. Use the live chat on the company's site for real-time help if available.
Local Singapore options
Makegoodfood appears to operate from outside Singapore and does not list a Singapore office publicly. For unresolved disputes, consider contacting the Consumers Association of Singapore (CASE) or the Small Claims Tribunals for guidance.