Postclic unlimited subscription: promo at SGD 1,36 for 48h with a mandatory first month at SGD 73,99, then SGD 73,99 per month without commitment
Cancel YOUFOODZ
in 30 seconds only!
Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Youfoodz service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Youfoodz: Simple Process
What is Youfoodz
Service overview
Youfoodz is a meal delivery company offering fresh, ready-to-eat meals and subscription plans designed for convenience and time savings.
Meals are delivered packaged and ready to eat, with add-on options and recurring weekly boxes in Australia.
Availability note
Public information and pricing are based on Youfoodz Australia listings. There is no clear public pricing or dedicated service site for Singapore.
If you are in Singapore, check whether delivery or support is available to your address before subscribing.
How to cancel Youfoodz
Primary cancellation steps
- Check where you subscribed: if via Apple App Store or Google Play, cancel the subscription in the store first.
- After store cancellation, contact Youfoodz Customer Care directly to confirm the cancellation is recorded and future billing is stopped.
- Request written confirmation (email) of the cancellation and retain that evidence.
Alternative and verification steps
- If you used the website or app, attempt cancellation there, but do not rely on it alone.
- If you see unexpected charges after cancelling, escalate to Youfoodz Customer Care and keep screenshots and timestamps.
- Read warnings about cancellation reliability at Postclic.
What happens when you cancel
Access and future deliveries
Cancellation stops future recurring orders once processed. You may still receive any deliveries already packed before the cancellation cut-off.
Timing depends on the subscription cut-off and when Youfoodz records the cancellation request.
Data and account status
Your account information typically remains unless you request deletion. Billing records may be retained for business and dispute purposes.
Always ask Customer Care whether your account will be paused, cancelled, or deleted and request confirmation in writing.
Will I get a refund?
Standard refund policy
Refunds for cancelled orders processed according to policy are issued within 14 days of the cancellation confirmation.
Refunds generally include product price and delivery charges where eligible.
Defects, exceptions and timing
- If a product is defective, damaged, or not as described, notify Youfoodz with evidence; approved refunds are processed within 14 days of confirmation.
- Other refunds are at Youfoodz’s discretion; if approved they are processed within 14 days.
- Funds usually appear in your bank account within 3 - 10 business days after the refund is applied; see the Youfoodz FAQ for timing.
Reference: Youfoodz Terms & Conditions and FAQ pages for refund details.
Youfoodz plans and pricing
Pricing table
| Plan | Price | = period | Features |
|---|---|---|---|
| 6 meals per week (standard) | A$65.94 | Per box (weekly) | Standard meals, approx. A$10.99 per meal |
| 18 meals per week (standard) | A$167.22 | Per box (weekly) | Standard meals, approx. A$9.29 per meal |
| FUEL’d add-on | Additional A$1.00 per meal | Per meal | Larger protein-rich portions |
| Crumbed Chicken Bites (add-on) | A$5.99 (discounted from A$7.99) | Single item | Add-on protein side |
Pricing notes
These prices are in Australian Dollars and reflect Youfoodz Australia listings.
No Singapore Dollar pricing could be located publicly, suggesting the service may not operate or publish prices for Singapore.
Your consumer rights in Singapore
General Singapore consumer protections
In Singapore, consumers have protections under local consumer protection laws and agencies that handle unfair practices and contract disputes.
If you face unresolved billing or cancellation issues, you can escalate to local consumer protection agencies for advice and assistance.
Practical actions for Singapore customers
- Keep all receipts, order confirmations, cancellation requests, and screenshots of communications.
- Raise disputes promptly with your payment provider (card issuer) if unauthorised or continuing charges occur.
- Seek local consumer advice if Youfoodz does not resolve documented billing problems.
Customer experiences
Positive feedback
Many customers praise Youfoodz for fresh, tasty meals, good portion sizes, and convenient packaging.
Positive reviews highlight time savings and quality of ready-to-eat meals.
Negative feedback and common complaints
- Users report app issues (promo codes, loading) and occasional incorrect add-ons or credits.
- Frequent complaints involve charging after cancellation, confusing subscription flows, and difficulty obtaining refunds.
See third-party reviews for a broader picture: Trustpilot.
Documentation checklist
What to collect before cancelling
- Subscription confirmation, order numbers and billing statements.
- Screenshots of your account cancellation attempt and subscription settings.
- Payment receipts showing charges you dispute.
What to keep when contacting Customer Care
- Sent emails and chat transcripts with Customer Care.
- Written confirmation of cancellation from Youfoodz.
- Dates and times of calls, names of agents, and reference numbers.
Common mistakes
Relying on store cancellation only
Cancelling only through Apple App Store or Google Play can leave your Youfoodz account active and subject to billing.
Always follow up with Youfoodz Customer Care to ensure the cancellation is recorded.
Not keeping evidence
Failing to save confirmation emails, screenshots, or chat logs makes disputes harder to prove.
Always request written confirmation and retain copies until billing issues are fully resolved.
Comparative recap
Quick comparison table
| Feature | Youfoodz policy | Recommended action | = period |
|---|---|---|---|
| How to cancel | Cancel in store/app and notify Customer Care | Cancel in App Store/Google Play (if applicable) AND contact Customer Care; get written confirmation | One-off (as required) |
| Refund processing | Refunds processed within 14 days if approved | Provide evidence for defects/incorrect orders to speed approval | 14 days |
| Bank posting time | Funds appear in 3 - 10 business days after refund applied | Allow 3 - 10 business days; contact bank if delayed | 3 - 10 business days |
| Customer reports | Mixed reviews: freshness praised; cancellation and app issues reported | Keep documentation, escalate if billed after cancellation | Ongoing |
After cancelling
Follow-up steps
Save the cancellation confirmation and monitor your bank/credit card for any further charges.
If you are charged after confirmation, contact Youfoodz Customer Care immediately with your evidence.
Useful links and resources
- Cancellation guidance and warnings (Postclic)
- Youfoodz Terms & Conditions (refunds and conditions)
- Youfoodz FAQ (refund timing)
- Customer reviews (Trustpilot)
Address
Primary business address
Unit 4, 52 Pritchard Road, Virginia, Queensland 4014, Australia.
How to use the address
Use this address for formal written complaints or if a postal cancellation request is required by Customer Care.
Always confirm the correct contact channel with Youfoodz Customer Care before sending documents.