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Prime Gaming

Cancel PRIME GAMING

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To cancel Prime Gaming,
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Singapore

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Termination letter drafted by a specialized lawyer
Sender
Prime Gaming Subscription Cancel | Postclic
Prime Gaming
23 Church St
049481 Singapore Singapore
cs-reply@amazon.com
Cancellation of Prime Gaming contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Prime Gaming service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Prime Gaming
23 Church St
049481 Singapore , Singapore
cs-reply@amazon.com
REF/2025GRHS4

Important warning regarding service limitations

Postclic is an independent third-party service, with no affiliation, partnership, or representation link with the brand Prime Gaming. The use of the brand name is strictly for reference and descriptive purposes, in order to identify the mail recipient. Postclic exclusively offers a mail drafting assistance service and a certified, timestamped, and tracked digital mail sending service. If your subscription was purchased through the Apple App Store or Google Play, the cancellation must be done directly with those platforms.

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Prime Gaming: Easy Method

What is Prime Gaming

Service overview

Prime Gaming is a benefit included with an Amazon Prime membership in Singapore. It provides free monthly games, in-game content, and a free Twitch channel subscription for members.

How it relates to Amazon Prime

Prime Gaming is not a standalone product in Singapore; it is bundled with Amazon Prime. Cancelling Prime cancels Prime Gaming access as well.

How to cancel Prime Gaming

Cancel via Amazon.sg (web)

  • Sign in to Amazon.sg and go to Your Account.
  • Select Your Prime Membership, then Manage Membership, then End Membership to cancel Prime (and Prime Gaming).
  • If you are in a free trial and haven't used benefits, you will not be charged; otherwise cancellation takes effect per Amazon's terms.

Cancel via mobile app stores

  • If you subscribed through Apple App Store or Google Play, cancel the subscription through that store - not on Amazon.sg.
  • Open the App Store or Google Play Subscriptions page, find your Prime/Prime Gaming subscription, and follow the store's cancellation steps.

What happens when you cancel

Access after cancellation

If you cancel mid‑billing cycle, Prime Gaming access continues until the end of that paid period. You keep claimed games in your library after cancellation.

Account and data

Cancelling does not delete your Amazon account or purchase history. Game entitlements claimed while a member generally remain tied to your game account.

Will I get a refund?

Free trial cancellations

  • Cancelling within the 30‑day free trial in Singapore avoids charges if you have not used benefits.

Paid membership refunds

  • Cancelling soon after renewal and before using Prime benefits may qualify you for a full or partial refund; otherwise refunds are discretionary.
  • Amazon typically processes refunds in about 3 - 5 business days when issued.
  • There is no automatic 14‑day cooling‑off right for digital services like Prime Gaming in Singapore; refunds depend on Amazon’s policy and benefit usage.

Prime Gaming plans and pricing

Available plans

Prime Gaming is included with Amazon Prime membership. The following are the known Amazon Prime plans for Singapore that include Prime Gaming.

Pricing table

Plan Price Period Features
Monthly Prime Membership S$4.99 monthly Includes Prime Gaming (free monthly games, Twitch channel subscription), Prime Video, fast & free delivery, etc.
Annual Prime Membership S$49.90 annual Same benefits as above, offered at ~16 - 17% discount over monthly plan

Your consumer rights in Singapore

Cancellations and refunds under local law

Singapore allows you to cancel subscriptions at any time, but there is no statutory cooling‑off or automatic 14‑day refund right for digital services like Prime Gaming.

Third‑party store purchases

  • If you subscribed via Apple App Store or Google Play, refunds and cancellation handling follow those platforms' terms and local rules rather than Amazon.sg’s policies.

Customer experiences

Positive reports

Many users report that games claimed via Prime Gaming remain in their libraries after they cancel the membership, which is a commonly praised outcome.

Negative reports

Some users find it difficult to locate or cancel subscriptions, especially when subscribed through the App Store or Google Play or when multiple accounts exist.

There are reports of regional availability confusion where Prime Gaming is advertised but not fully accessible, causing frustration for affected users.

Documentation checklist

What to have ready

  • Amazon.sg account email and password.
  • Payment method or proof of purchase (receipt or bank statement) for recent charges.
  • Subscription source: confirm whether you subscribed via Amazon, Apple App Store, or Google Play.
  • Account details for any linked Twitch or game accounts (if relevant).

Optional items

  • Screenshots of subscription pages or renewal emails.
  • Order or subscription IDs shown in your Amazon account or store receipts.

Common mistakes

Cancelling the wrong account

Users sometimes cancel a different Amazon account than the one with the active Prime subscription. Always confirm the account email before cancelling.

Using the wrong cancellation route

Trying to cancel on Amazon.sg when the subscription was billed through Apple or Google Play will not stop renewals; you must cancel in the store used to subscribe.

Expecting automatic refunds or loss of claimed content

Do not assume a 14‑day automatic refund for digital services in Singapore. Also, claimed games typically remain, but in‑game loot may be subject to publisher rules.

Comparative recap

Quick comparison

Option Price Period Cancel via Refund likelihood
Monthly Prime Membership S$4.99 monthly Amazon.sg account → Manage Membership Possible if unused and cancelled early; discretionary
Annual Prime Membership S$49.90 annual Amazon.sg account → Manage Membership Possible prorated or discretionary if unused shortly after renewal
App Store / Google Play Varies (billed via store) monthly / annual Apple App Store or Google Play Subscriptions Refunds handled by the store; follow store policies

After cancelling

Confirm cancellation

  • Check your Amazon account email for a cancellation confirmation message.
  • Verify the end date of access in Your Prime Membership page to confirm when benefits stop.

Useful links

Address

Amazon Singapore (corporate address)

23 Church St, Singapore 049481

Support note

For subscription changes you generally do not need to visit or mail; use the online account or the store where you subscribed for fastest resolution.

FAQ

To cancel your Prime Gaming subscription via Amazon.sg, sign in to your account, go to Your Prime Membership, select Manage Membership, and then End Membership. Ensure you keep proof of cancellation.

If you cancel your Prime Gaming membership, you will retain access to any games you claimed while subscribed, as they remain in your library even after cancellation.

If you cancel your Prime Gaming subscription soon after renewal and before using any benefits, you may qualify for a full or partial refund, but this is at Amazon's discretion.

Yes, if you subscribed through the Apple App Store or Google Play, you need to cancel your Prime Gaming subscription through that store's subscriptions page, not on Amazon.sg. Remember to keep proof of cancellation.

If you subscribed to Prime Gaming through a third-party store like Apple App Store or Google Play, you must follow their cancellation policies and procedures, as refunds and cancellations are handled by those platforms.