Cancellation Toreba: Easy Method

What is Toreba

Service overview

Toreba is an online crane-game platform that lets players control real arcade machines via webcam to win physical prizes. Players use virtual tokens (TP) or a subscription to play.

How it works

Games are played from a browser or mobile app with real-time controls and prize shipments for won items. Virtual currency and in‑app purchases are used to play.

How to cancel Toreba

Cancel a web subscription (toreba.net)

• Go to Account Settings → Subscription on the Toreba website.
• Select cancel; cancellation takes effect at the end of your current billing cycle.
• You will receive an email confirmation after successful cancellation.

Cancel on iOS and Android

• Apple App Store (iOS): Open Settings → your name → Subscriptions → choose the Toreba subscription → Cancel.
• Google Play (Android): Open the Google Play app → Menu → Subscriptions → select Toreba → Cancel subscription.
• Subscriptions remain active until the end of the paid period after cancellation.

What happens when you cancel

Access and service period

Cancellations do not terminate access immediately; your subscription remains active until the end of the paid cycle. You keep any remaining access and benefits until that date.

Account data and virtual currency

Virtual currency and purchase history remain in your account after cancellation unless you delete the account. Virtual items already used or awarded are not reversed by cancelling.

Will I get a refund?

Toreba's stated policy

Toreba's Terms of Service state that amounts paid for the service, virtual currency, or virtual goods are non‑refundable except as required by applicable law or expressly stated in the Terms.

See the official Terms: Toreba Terms of Service.

Practical exceptions and user reports

• Generally, refunds for virtual currency, goods, or subscription fees are not provided.
• User reports indicate Toreba often does not issue refunds and recommends cancelling to stop future charges.
• If there is a legal requirement, material misrepresentation, or a proven delivery failure, a remedy may be possible under local law.

Toreba plans and pricing

Pricing overview

Below are community‑reported Singapore prices and typical features. Actual App Store or Google Play prices may vary by region, taxes, and exchange rates.

Notes on accuracy

Prices shown were converted from USD at an approximate rate and are community‑reported, not official Toreba listings.

Your consumer rights in Singapore

Legal framework

Singapore's Consumer Protection (Fair Trading) Act (CPFTA) covers unfair contract terms and false representations, but digital virtual currency/in‑app purchases can be outside traditional goods definitions.

Practical implications

• Toreba's non‑refund terms for virtual currency are permitted unless applicable law requires otherwise.
• If there is material misrepresentation, defective delivery, or unfair practices, CPFTA may provide a route for complaints.
• Refund rights for digital services in Singapore are limited; consumer outcomes depend on the facts and evidence.

Customer experiences

Positive feedback

Some users report being able to win multiple items with low spending and enjoy the service as a fun pastime. Positive reviews highlight good value when wins occur.

Example: a Singapore user noted wins with small expenditure on Trustpilot.

Negative feedback

• Complaints include low win rates, camera or technical issues with no refunds, and prize shipping delays or cancellations.
• Other reports describe incorrect charges, limited refund support, and frustration with perceived fairness or addictive mechanics.

See customer reviews: Toreba on Trustpilot.

Documentation checklist

What to collect before contacting support

• Order or subscription receipts (App Store, Google Play, or web receipt).
• Screenshots of subscription status, billing dates, and any error messages or faulty camera feeds.
• Transaction records from your bank or payment provider showing the charge.

Supporting evidence for disputes

• Time‑stamped gameplay screenshots or video for technical complaints.
• Tracking numbers or communications about prize shipment problems.
• Copies of correspondence with Toreba customer support and any reference numbers.

Common mistakes

Assuming immediate cancellation

Many users expect cancellation to cut access immediately. Subscriptions remain active until the paid period ends, so stopping access right away usually does not occur.

Example: Cancelling mid‑month still allows continued benefits through the billing cycle.

Expecting automatic refunds

Users sometimes expect refunds for unused tokens or failed plays; Toreba's Terms state these amounts are non‑refundable.

Example: Technical issues like camera failure are often not refunded without clear proof and policy exceptions.

Comparative recap

Quick comparison

The table below summarizes cancellation routes, when access ends, and typical refund likelihood by purchase method.

How to use this recap

Use this to decide where to cancel (web vs. device) and what documentation you need if you pursue a refund or complaint.

After cancelling

Immediate next steps

• Confirm you received an email or on‑screen confirmation of cancellation.
• Keep receipts and screenshots until billing and any disputes are fully resolved.

Where to get more information

Refer to Toreba's official Terms for refund and service rules: Toreba Terms of Service.

Read user reports and reviews for additional context: Trustpilot reviews and a third‑party review: Is Toreba legit? (review).

Address

Company address (for reference)

500 Yale Ave N, Seattle, Washington, 98109 US.

Notes about contacting

Use in‑app or web support channels for account issues first; physical address is for reference and not a substitute for customer support channels.