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Bliss

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Singapore

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Termination letter drafted by a specialized lawyer
Sender
Cancel Bliss Car Wash Membership | Postclic
Bliss
8 Kaki Bukit Rd 2, Lobby A, #03-38, Ruby Warehouse Complex
417841 Singapore Singapore
customercare@blissmail.com
Cancellation of Bliss contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Bliss service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Bliss
8 Kaki Bukit Rd 2, Lobby A, #03-38, Ruby Warehouse Complex
417841 Singapore , Singapore
customercare@blissmail.com
REF/2025GRHS4

Important warning regarding service limitations

Postclic is an independent third-party service, with no affiliation, partnership, or representation link with the brand Bliss. The use of the brand name is strictly for reference and descriptive purposes, in order to identify the mail recipient. Postclic exclusively offers a mail drafting assistance service and a certified, timestamped, and tracked digital mail sending service. If your subscription was purchased through the Apple App Store or Google Play, the cancellation must be done directly with those platforms.

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Bliss: Easy Method

What is Bliss

Overview

Bliss is a subscription-based home car-wash service operating in Singapore that offers regular interior and exterior cleaning at customers' locations.

The service is managed by Bliss Services Pte Ltd and is provided through in-app, platform, and direct web subscriptions depending on how you signed up.

How the subscription works

Bliss uses recurring subscription billing to schedule regular car-wash visits and related services.

Billing, cancellation, and refund handling depend on the purchase channel (App Store, Google Play, or direct/web subscriptions).

How to cancel Bliss

Cancel via App Store (Apple ID)

  • Open Settings on your iPhone/iPad and tap your name > Subscriptions.
  • Find the Bliss subscription and choose Cancel Subscription; subscription remains active until the end of the current billing period.
  • Refunds for App Store purchases are handled by Apple, not the app developer.

Cancel via Google Play

  • Open the Google Play Store app, tap Menu > Subscriptions, select Bliss and tap Cancel subscription.
  • Cancel before the next billing cycle to avoid renewal.
  • Google handles refund requests for Play Store purchases; refunds are generally not automatic.

Cancel via Web / Direct (Bliss Meet native)

  • Open the Bliss app or web account, go to Settings > Delete account to terminate your account.
  • Deleting the account ends access; charges are generally non-refundable unless an exception applies.
  • Contact Bliss support if you need help locating the delete option or confirming cancellation.

What happens when you cancel

Access after cancellation

If you cancel via a platform, your subscription typically remains active until the end of the paid billing period.

If you delete your account via Settings > Delete account on the web/direct route, you will lose access immediately or as stated in the app.

Renewal and billing

Cancelling prevents future renewals but does not retroactively remove charges already billed for the current period.

If you cancel close to a renewal date, monitor your platform account to ensure no unintended charge occurs.

Data and account handling

Deleting your account may remove stored data; check the app’s privacy or account settings for retention details.

Request any necessary records (receipts, service history) before deleting your account if you need them later.

Will I get a refund?

Platform purchases (Apple / Google)

Purchases made through the Apple App Store or Google Play are subject to those platforms' refund policies.

Apple and Google handle refund requests directly; the app developer does not process those refunds.

Web / direct purchases

  • Charges are generally non-refundable and non-exchangeable according to the developer's published terms.
  • Exceptions may be granted at developer discretion in limited cases, typically within 14 days of subscription start in some jurisdictions.

14-day cooling-off and exceptions

If you are covered by EU/EEA consumer rules, you may have a 14‑day right to a full refund without justification.

Singapore does not provide a statutory 14‑day cooling-off period for digital content unless specifically offered by the seller.

Bliss plans and pricing

Where to check current pricing

Do not rely on third-party summaries for plan prices. Always check the official Bliss site or the app for the latest pricing and plan details.

For official information, visit the provider’s site listed in the links below.

No price guesses here

This guide does not include or speculate on specific prices. Plan costs, promotions, and billing cycles change and must be verified in-app or on the official site.

Refer to your receipt, the store listing, or the Bliss account page for exact charges applied to you.

Your consumer rights in Singapore

Relevant laws

Under Singapore’s Consumer Protection (Fair Trading) Act, businesses must not misrepresent terms and must allow cancellations as advertised.

There is no automatic 14‑day cooling‑off right for digital subscriptions in Singapore unless the seller offers it explicitly.

Platform policies and dispute options

For purchases via Apple or Google, platform policies and their refund procedures apply in addition to local law.

If you believe terms were misleading or unfair, you can seek dispute resolution via the Consumers Association of Singapore (CASE) or other local channels.

Customer experiences

Positive experiences

Some users reported helpful and engaged developer support when reporting issues, particularly during troubleshooting.

Support interactions were described by some as responsive even when problems were complex.

Negative experiences

Other users expressed frustration with subscription model changes and perceived unfairness after moving to paid subscriptions.

Complaints include app instability, incorrect detections, high resource use on older devices, and strong negative reactions to perceived aggressive monetization.

Documentation checklist

What to gather

  • Order/receipt number and payment confirmation (email or screenshot).
  • Date of subscription start and last billed date.
  • Account identifier used for the purchase (Apple ID, Google account, or email).

How to present your claim

  • Take screenshots of subscription entries in Apple/Google account or the Bliss account page.
  • Keep correspondence with Bliss support and any cancellation confirmations.
  • If requesting a platform refund, use the platform’s refund request form and attach documentation.

Common mistakes

Cancelling in the wrong place

Many users try to cancel inside the app but purchased via Apple or Google; platform subscriptions must be cancelled through the respective store account.

Always check your receipt to see which payment method was used before following cancellation steps.

Expecting automatic refunds

Assuming a refund will be issued after cancelling is a common error. Most charges are non-refundable unless a specific exception applies.

If you think you qualify for a refund, follow platform procedures or contact Bliss support with documentation promptly.

Comparative recap

Quick comparison table

Platform How to cancel Refund handled by Notes Period
App Store (Apple ID) Cancel via Apple ID Subscriptions in device Settings Apple Remains active until current billing period ends monthly / annual
Google Play Cancel under Subscriptions in Google Play Store Google Cancel before next cycle to avoid renewal monthly / annual
Web / Direct (Bliss) Settings > Delete account or in-app account deletion Developer (Bliss) for direct sales Generally non-refundable; exceptions possible within 14 days in some jurisdictions monthly / annual

Key takeaways

Platform purchases use platform cancellation and refund processes; direct purchases follow developer terms.

Always verify the subscription source on your receipt before cancelling or requesting refunds.

After cancelling

What to monitor

Check your email and platform account for confirmation of cancellation and final billing notices.

Keep copies of cancellation confirmations and any messages from support for future reference.

Further steps and support

If you need help after cancelling, contact Bliss support through the app or the official website listed below.

For platform refunds, use Apple or Google refund request processes as applicable.

Official Bliss site: Bliss official page

Address

Corporate address

Bliss Services Pte Ltd

8 Kaki Bukit Rd 2, Lobby A, #03-38, Ruby Warehouse Complex, Singapore 417841

Contact notes

No separate cancellation address was found; use the app, the website, or platform stores for cancellation and support requests.

Keep the corporate address for formal correspondence if needed when escalating disputes.

FAQ

To cancel your Bliss car wash membership via the App Store, open Settings on your iPhone/iPad, tap your name, then Subscriptions. Find Bliss and select Cancel Subscription. Your subscription will remain active until the end of the current billing period.

When you cancel your Bliss membership through Google Play, it will remain active until the end of the current billing cycle. Make sure to cancel before the next billing cycle to avoid renewal.

If you delete your Bliss account after cancellation, you may lose access immediately and your stored data may be removed. It's advisable to check the app’s privacy settings for details on data retention.

Refunds for Bliss memberships depend on the purchase channel. If you purchased via the App Store or Google Play, those platforms handle refunds directly. For web purchases, charges are generally non-refundable unless exceptions apply.

To ensure your cancellation request for Bliss is processed correctly, you can submit it in writing via email or registered postal mail. Always keep proof of your cancellation request for your records.