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Cancel SHAVES2U
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Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Shaves2U service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Shaves2U: Easy Method
What is Shaves2U
Service overview
Shaves2U (also branded Shave.sg) is a subscription-based service that delivers razors, blades and grooming products to customers. The service offers trial kits and refill plans designed for recurring deliveries.
How it operates
Subscriptions typically include a trial option and configurable refill plans with choices of blade types and delivery intervals. Public materials focus on convenience and customisable refills rather than detailed cancellation steps.
How to cancel Shaves2U
Key context before you start
There is no explicit, publicly documented cancellation policy for App Store, Google Play or Web subscriptions for Shaves2U in Singapore. Users have reported difficulties with recurring billing.
Because official guidance is limited, follow checks and steps below and keep evidence of actions you take.
Step-by-step cancellation steps
- Check App Store / Google Play subscriptions: If you subscribed via Apple or Google, open your device subscriptions and cancel from there.
- Check your Shaves2U account: If you created an account on Shave.sg, sign in and look for subscription or order settings to cancel.
- Contact Shaves2U support: Use the contact options on their official site and quote your order/subscription details. See refund/return page for contact direction: Shave.sg Return & Refund Policy.
- Confirm cancellation in writing: Request a confirmation email or screenshot from support that auto-renewal is stopped.
- Monitor your card: Watch bank/credit card statements for one or two billing cycles after cancellation to ensure no further charges.
- Use card/payment controls: If unrecognised recurring charges continue, consider contacting your card issuer to block further payments or dispute charges.
What happens when you cancel
Access and deliveries
Cancellation typically stops future auto-renewals and deliveries, but due to limited documentation you should verify whether an already-processed shipment will still be sent.
Ask support whether any paid-but-unshipped orders will be fulfilled or refunded.
Data and billing
After cancellation, your account data may remain on Shave.sg systems; request confirmation if you want your account or payment details removed.
Keep copies of confirmation emails and transaction records for any disputes with your bank or card issuer.
Will I get a refund?
General refund policy
Shaves2U / Shave.sg states that change-of-mind refunds are not offered; the policy explicitly says "Change of Mind Returns and Refunds - Not applicable".
See the official policy here: Shave.sg Return & Refund Policy.
Exceptions and faulty items
- Faulty or mis-described items: The company offers replacement for faulty or wrongly described goods.
- Contact support if you believe you have a legitimate fault claim; provide photos and order details.
- No statutory 14‑day cooling-off refund is advertised by the company for online purchases.
Shaves2U plans and pricing
Available plans (historical)
The following pricing data is drawn from publicly available historical information and may not reflect current Singapore pricing.
Only the listed plans and prices below are included.
| Plan | Price | Period | Features |
|---|---|---|---|
| Two‑Week Trial Kit (Malaysia) | RM 6.50 | Two‑week trial | Premium handle, one blade cartridge, shave cream, free shipping |
| Customisable Refill Plan (Malaysia) | RM 26.00 per order | Per order (interval 2 - 4 months) | Choose blade type (3, 5, or 6‑blade) and refill frequency |
Your consumer rights in Singapore
Important notices
Shave.sg’s public policy does not advertise a statutory 14‑day cooling-off right for distance sales; do not assume such a right applies when dealing with this merchant.
If you require confirmation, request the merchant’s specific terms in writing before purchasing.
Faulty goods and disputes
- Faulty or mis-described products: Company policy provides replacement for faulty items; keep evidence and contact support promptly.
- Payment disputes: If you are charged unexpectedly, contact your card issuer to dispute unauthorised recurring payments.
- Monitor billing: Because of reported unexpected recurring charges, actively review statements after subscribing.
Customer experiences
Positive feedback
Some reviewers find the subscription model convenient, customisable and cost‑effective for regular refills.
Trial kits and curated packages received praise in parts of the blog coverage.
Negative feedback
- Aggregated review summaries show ~29% negative ratings (e.g., "Terrible" or "Poor" responses).
- Forum reports document unexpected recurring credit card charges and unclear auto‑billing beyond the trial kit. See a user forum discussion: Lowyat forum thread.
Documentation checklist
What to gather before contacting support
- Order number(s) and subscription ID (if available).
- Payment method and last four digits of the card used.
- Dates of subscription start, renewal dates, and any charge timestamps.
- Screenshots of account pages, subscription screens, and transaction entries.
What to request from support
- Written confirmation of cancellation and the effective date.
- Confirmation whether any refunds or replacements will be issued.
- An explanation of future billing, including whether any outstanding orders remain.
Common mistakes
Assuming cancellation is automatic
Example: Users sometimes assume unsubscribing from emails cancels the subscription - this does not stop billing. Always cancel subscriptions in the app store or account settings and get written confirmation.
Failing to monitor statements
Example: Not checking bank statements for a billing cycle after cancellation can delay recognising failed cancellations or additional charges.
If charges continue, escalate with screenshots and dispute via your card issuer.
Comparative recap
Quick plan comparison
The table below summarises the two historically documented plans and key differences for easy comparison.
| Plan | Price | Period | Main benefit |
|---|---|---|---|
| Two‑Week Trial Kit (Malaysia) | RM 6.50 | Two‑week trial | Low-cost trial with essentials and free shipping |
| Customisable Refill Plan (Malaysia) | RM 26.00 per order | Per order (interval 2 - 4 months) | Custom blade choices and scheduled refills |
After cancelling
Confirm and monitor
Keep the cancellation confirmation and monitor your card or bank account for at least one billing cycle. Save all correspondence for any future disputes.
Helpful resources and links
- Shave.sg Return & Refund Policy: https://shave.sg/pages/return-and-refund-policy
- User discussion about billing experiences: https://forum.lowyat.net/topic/4698223/all
- Independent blog review (historical overview): https://www.borakkita.com/2018/10/shaves2u-take-perfect-shave-home-with.html
Address
Registered location
Company address on record (previous) for Shaves2U Pte. Ltd.:
2 Pereira Road #07‑01 2CONNECTT@TS Singapore 368024
Notes about company status
Public notes indicate company status changes have occurred; if you encounter non-responsive support, retain documentation and consider payment disputes or consumer complaint channels.