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Cancel KINETIC
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I hereby notify you of my decision to terminate the contract relating to the Kinetic service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Kinetic: Easy Method
What is Kinetic
Overview
Kinetic (UseKinetic) is a subscription-based platform that provides training plans, workouts, and related services through web and mobile apps. It offers tiered plans including a free introductory plan and paid Smart plans.
Core offerings
The platform focuses on customizable plans, real-time features and remote access. Pricing and terms are set in USD on the official site and differ by plan type.
How to cancel Kinetic
Online cancellation via account
- Log in to your Member area on the Kinetic website and follow the account or subscription settings to cancel.
- Monthly plans require 30 days' written notice or cancellation via the platform; access continues until the end of the billing cycle.
Cancel via app stores and written notice
- For iOS subscriptions, cancel through your Apple ID subscription settings in the App Store.
- For Android subscriptions, cancel through Google Play > Subscriptions.
- If your agreement requires written notice to stop auto-renew, send that notice as specified in your contract or terms.
What happens when you cancel
Service access after cancellation
If you cancel a monthly or annual plan, access generally continues until the end of the paid cycle. Annual plans require 30 days' notice before renewal to avoid being charged for the next year.
Account status and data
Termination does not automatically entitle you to a refund for unused time. Check your account settings or contact support for guidance on data export, backups or account deletion procedures.
Will I get a refund?
Official refund policy
- UseKinetic's terms state that all fees are non-refundable, including early termination or mid-term cancellations.
- There are no partial-period refunds for unused subscription time under the platform's policy.
Exceptions and app-store charges
- Accidental or billing disputes for purchases made through Apple or Google may be handled by Apple/Google according to their refund processes.
- If you believe an error occurred, contact the app store or your bank in addition to Kinetic support to pursue a charge dispute.
Kinetic plans and pricing
Plans table
| Plan | Price | Period | Features |
|---|---|---|---|
| Core | Free (USD $0) | - | Introductory training plan, basic workouts |
| Smart | US$9.99 per month (≈ S$13.50 estimated) | Monthly | 27 training plans, hundreds of workouts, smart‑trainer support, additional features |
| Smart | US$24.99 per quarter (≈ S$33.75 estimated) | Quarterly | Same as monthly Smart plan |
Notes on pricing
Official pricing is listed in USD on the provider's site. Singapore Dollar values above are estimates only and may vary by exchange rate and billing provider fees.
Your consumer rights in Singapore
General rights and expectations
Singapore consumers may have protections under local consumer law for unfair practices. Contract terms govern subscription cancellations and refunds for services, so always review the service terms and receipts.
How to seek help locally
If you have a dispute, keep records of communications and receipts and contact the service first. You may consider contacting consumer advice organisations in Singapore (for example, CASE) or your payment provider for unauthorised charge disputes.
Customer experiences
Positive feedback
Users praise Kinetic for flexibility and customisation, remote access, and real-time decision-making features in review summaries. Many find the platform user-friendly and adaptable to different needs.
Common complaints
Reported negatives include weaker integrations (for example, some CRM connections), a complex report builder, occasional freezing, and mixed customer support ratings (moderate scores reported).
Documentation checklist
What to prepare before cancelling
- Account username or ID and registered email address.
- Most recent invoice or payment receipt showing the subscription charge.
- Copy of the written cancellation notice, if required by your plan.
Supporting items to retain
- Confirmation screenshots or emails of your cancellation submission.
- App store receipts (Apple or Google) if you subscribed through those stores.
- Any correspondence with support, including ticket numbers and dates.
Common mistakes
Missing the required notice period
A frequent error is cancelling too late - monthly and annual plans require 30 days' notice in many cases. Missing the notice window can result in another billing cycle beginning.
Assuming cancellation equals refund
Another common mistake is expecting a pro‑rated refund after cancellation. Kinetic's terms state fees are non‑refundable, so cancelling stops future renewals but does not return past payments.
Comparative recap
Quick comparison
| Plan | Price | Period | Cancellation notice | Refunds |
|---|---|---|---|---|
| Core | Free (USD $0) | - | Not applicable for paid cancellation | Not applicable |
| Smart (monthly) | US$9.99 / month | Monthly | 30 days' notice or cancel via platform; access until cycle end | No refunds for unused time |
| Smart (quarterly) | US$24.99 / quarter | Quarterly | Cancel via platform; follow 30‑day renewal notice rules | No refunds for unused time |
Takeaway
Paid subscriptions require advance notice to avoid renewal and do not qualify for pro‑rata refunds under the provider's stated terms. For store purchases, check Apple/Google processes for accidental charges.
After cancelling
Steps to confirm and follow up
- Save cancellation confirmation and monitor your payment method for any unexpected charges.
- If charged incorrectly after cancellation, contact Kinetic support and the app store or payment provider promptly.
Useful links
Address
Local office
350A Joo Chiat Rd, Singapore 428895.
Contact tips
When visiting or sending written notice, include your account details, subscription plan name and the date you want service to end. Keep copies of all sent documents and any delivery confirmations.