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Cancel BOTIM
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Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Botim service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Botim: Easy Method
What is Botim
Overview
Botim is a mobile communication app that offers voice and video calls, messaging and media sharing. It is used in multiple markets and offers optional paid features under a "VIP" subscription.
Main functions
Core features include one-to-one and group calls, chat, and in-app purchases for VIP features such as ad-free use and enhanced call quality. Some regions integrate wallet and prepaid card functions.
How to cancel Botim
Cancel on Android (Google Play)
- Open the Google Play app on your Android device.
- Tap Payments & subscriptions → Subscriptions.
- Select "Botim VIP" and tap Cancel Subscription.
- Note: Uninstalling the app does not cancel the subscription; cancellation takes effect at the end of your current billing period.
Cancel on iPhone (App Store)
- Open Apple ID settings on your iPhone or iPad.
- Tap Subscriptions, select "Botim VIP" and turn off auto‑renewal or tap "Cancel Subscription".
- Access to VIP features continues until the end of the paid period.
Delete account / Web / In‑app
- Log into the Botim app and go to Account or the Botim Money section.
- Select "Delete Account" and follow on‑screen prompts.
- Clear pending transactions and delete any prepaid cards first; account deletion may be processed over several days.
For step‑by‑step guidance you can consult a cancellation walkthrough: postclic - How to cancel Botim.
What happens when you cancel
Access after cancellation
If you cancel a paid subscription (App Store or Google Play), you retain access to paid features until the end of the current billing period. The service does not stop immediately unless otherwise specified by the store.
Account deletion timing
Requesting account deletion may require clearing wallet balances and pending payments first. Botim states account deletion can take up to 15 days and certain actions may be disabled during processing.
Renewals and automatic billing
Turning off auto‑renewal or cancelling a subscription prevents future billing at the next renewal date. The existing paid period remains active until it expires.
Will I get a refund?
Botim policy on refunds
Botim’s published Terms and payment policy state that fees for paid features and subscriptions are generally non‑refundable. Cancelling mid‑period does not automatically produce a refund.
See Botim’s terms and refund policy: Botim Terms and Payment & Refund Policy.
Exceptions and disputes
- Refunds may be considered for unauthorized charges or proven fraud, subject to investigation.
- If you suspect fraud or incorrect billing, contact your payment provider or bank to dispute the charge as well as Botim support.
- Third‑party pages summarising refund practice: botimum - refund guidance.
Botim plans and pricing
How this table is sourced
Prices below are drawn from the iOS App Store "In‑App Purchases" listing as noted in the verified data. Promotional and alternate listings may appear with slightly different names.
Available plans
| Plan | Price | Period | Features |
|---|---|---|---|
| BOTIM VIP Monthly | S$1.98 | Monthly | Ad-free experience, VIP features (e.g., HD video calls, VIP badge, blur background, early access) |
| BOTIM VIP Yearly | S$17.48 | Yearly | Ad-free experience, VIP features (annual subscription) |
| BOTIM Family Bundle Monthly | S$5.48 | Monthly | Family bundle VIP benefits (share VIP with up to 4 others) |
| Botim VIP Monthly Offers | S$1.98 | Monthly | Possibly promotional version of BOTIM VIP Monthly |
| Botim Family Monthly Offer | S$5.98 | Monthly | Possibly promotional family bundle offer |
| BOTIM VIP for One Year (alternate) | S$19.98 | Yearly | Alternate yearly VIP pricing (possibly via different listing or promotion) |
Your consumer rights in Singapore
Legal protections
Under Singapore consumer protection laws, including the Consumer Protection (Fair Trading) Act, consumers are protected from unfair trade practices and misleading representations.
Refunds and faulty services
Explicit non‑refund clauses in terms may not override statutory rights if a digital service is defective or misrepresented. Persistent service failures can form the basis for a remedy.
How to escalate
- Dispute unauthorized charges with your card issuer or payment provider.
- If Botim fails to resolve service defects or losses, you may lodge a complaint with consumer bodies (e.g., CASE) or consider the Small Claims Tribunal for monetary claims.
Customer experiences
Positive feedback
Many users report Botim provides useful core messaging and calling functions and appreciate a clean, user‑friendly interface.
Review summaries note straightforward registration and basic calling features as strengths.
Negative feedback
Common complaints include slow or unresponsive customer support, unresolved support tickets, and long wait times.
Users also report issues with money transfers or prepaid card deliveries, and intermittent technical problems affecting call quality and app stability.
Representative review sources: Trustpilot - Botim reviews and an analysis: AnecdoteAI insight.
Documentation checklist
Before you cancel
- Subscription receipts (App Store / Google Play) showing purchase date and plan.
- Screenshots of current subscription status and billing details in the store.
- Any saved chat or account data you wish to keep.
For refunds or disputes
- Payment method statements showing the charge you dispute.
- Correspondence with Botim support, including ticket or case numbers.
- Evidence of service failure (logs, screenshots, failed transaction IDs).
Common mistakes
Assuming uninstall cancels subscription
Uninstalling the Botim app does not cancel store subscriptions. Users who delete the app but do not cancel the subscription will continue to be billed.
Not clearing wallet or prepaid items before account deletion
Attempting account deletion without removing prepaid cards or pending transfers can block deletion. Always clear balances and transactions first.
Relying on vendor non‑refund statements without dispute backup
Accepting a "no refunds" message without collecting proof of service failure or unauthorized billing can limit options. Document issues promptly and contact your payment provider if needed.
Comparative recap
Quick side‑by‑side
| Item | How to cancel | Refund likelihood | Access after cancel | Period |
|---|---|---|---|---|
| Google Play subscription | Cancel in Google Play → Subscriptions | Generally no refund; dispute via payment provider for fraud | Access until end of billing period | Monthly / Yearly |
| App Store subscription | Cancel in Apple ID → Subscriptions | Generally no refund; Apple may handle refunds/disputes | Access until end of paid period | Monthly / Yearly |
| Account deletion (Botim) | Request in app Account / Botim Money → Delete Account | Account deletion does not guarantee refund; balance issues must be cleared | Account may be disabled during processing; deletion can take up to 15 days | N/A |
After cancelling
What to check
- Confirm subscription status in Google Play or Apple ID to ensure auto‑renew is off.
- Verify that future charges stop on your payment statement after the next renewal date.
Useful links and next steps
- Cancellation guide summary: postclic - How to cancel Botim
- Botim Terms of Service: Botim Terms
- Botim payment & refund policy: Payment & Refund Policy
- Third‑party refund guidance: botimum - refund guidance
Address
Registered office
Gold Tower I3, Cluster I Street, Jumeirah Lakes Towers, Dubai, UAE.
Support contact (general)
For general support or in‑app cancellation actions use the Botim Help Center or contact the support email shown in the app.