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Cancel BURNER
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Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Burner service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Burner: Easy Method
What is Burner
Overview
Burner is a mobile app that provides temporary or secondary phone numbers to protect your privacy when calling, texting, or signing up for services.
The app lets you create, manage and retire disposable numbers for short-term or ongoing use without sharing your primary number.
Common uses
Typical uses include online selling, classified ads, temporary business lines, and privacy for personal transactions.
Burner numbers can be used for calls, SMS, and voicemail depending on plan and platform capabilities.
How to cancel Burner
Google Play (Android)
- Open the Google Play Store on your Android device.
- Tap your profile > Payments & subscriptions > Subscriptions.
- Select "Burner" from the list and tap "Cancel".
- If you cannot cancel, email support@burnerapp.com with a screenshot of your Google Play receipt including the GPA order number, date/time, items, price and renewal date.
App Store (iOS)
- On iPhone, go to Settings > Your Name > Subscriptions, or open the App Store > Profile > Subscriptions.
- Find "Burner" and tap "Cancel Subscription".
- Note: Burner cannot cancel App Store subscriptions for you; you must cancel via Apple.
Web (Burner website)
- Log in at the Burner web app at app.burnerapp.com.
- Go to Subscription Details and click the cancellation link in the middle of the page, then follow the prompts.
- If the cancellation link is missing, contact support@burnerapp.com for help.
What happens when you cancel
Service access and renewals
After cancellation, your subscription will not renew at the next billing date, but you typically retain access until the end of the paid period.
Scheduled renewals stop once cancellation is processed by the store or web system you used.
Numbers and data
Existing Burner numbers may remain active until the subscription or number expiry, depending on your plan.
Contact support if you need to preserve or export messages; policies on data persistence vary and should be confirmed with Burner support.
Will I get a refund?
Platform refund policies
- App Store (iOS): Refunds must be requested from Apple. Burner cannot issue refunds for App Store purchases.
- Google Play (Android): You may request a refund by emailing support@burnerapp.com with your Google Play receipt (include GPA order number); refunds are discretionary.
- Web purchases: Email support@burnerapp.com with your main cell number and issue details; refunds are reviewed case-by-case.
Exceptions and practical notes
There is no explicit mention in Burner’s public documentation of a statutory 14-day cooling-off refund for all users.
If you are in Singapore, rely primarily on the platform (Apple/Google) refund mechanisms or Burner’s web-review process for web purchases.
Burner plans and pricing
Where to check current prices
Do not rely on third-party summaries for prices. Check the official Burner pages or your app store listing for the latest plan and pricing details.
Pricing and plans may change; always verify in the app or on Burner’s official help pages before purchasing.
Notes about billing
Billing is handled by the storefront you used (Apple, Google) for in-app purchases; web purchases are billed by Burner.
Refunds and cancellations are therefore governed by the store or the Burner web process as described above.
Your consumer rights in Singapore
Statutory context
Burner’s documentation does not explicitly reference Singapore-specific consumer rights such as any cooling-off period under local law.
There is no published guarantee of statutory refunds or fixed cooling-off periods in Burner’s public policy documents.
Practical steps for Singapore users
- For App Store purchases, request refunds via Apple’s support channels.
- For Google Play purchases, include the GPA order number when contacting support@burnerapp.com.
- For web purchases, provide your main cell number and full details when emailing support for case review.
Customer experiences
Positive feedback
Some users find Burner effective for keeping their personal number private and useful for temporary communications.
Reviewers cite convenience and privacy as key advantages for one-off or short-term needs.
Reported problems
Other users have reported issues such as call or SMS delivery problems, slow customer support, interface frustrations, and billing or refund difficulties.
Experiences vary; consider reading recent reviews and contacting support before purchasing or subscribing long-term.
Documentation checklist
Before you cancel
- Know which platform you used to subscribe: Apple App Store, Google Play, or Burner web.
- Have your account email and main cell number used with Burner ready.
- Locate subscription details in your app store account or at app.burnerapp.com.
If you need a refund or support
- For Google Play refunds: include a screenshot of your Google Play receipt with the GPA order number, date/time, items ordered, price and renewal date.
- For web refunds: include your main cell number and a clear description of the issue when emailing support@burnerapp.com.
- For App Store issues: contact Apple Support directly for refund requests.
Common mistakes
Cancelling in the wrong place
Users sometimes cancel the Burner app but forget to cancel the subscription through the store that billed them (Apple or Google).
Always confirm the subscription status in the App Store or Google Play subscriptions screen or in your Burner web subscription details.
Missing proof for refunds
For Google Play refunds, failing to include the GPA order number or a clear receipt screenshot often delays or prevents case resolution.
For web refunds, omitting your main cell number or clear issue details makes review slower; include those items up front.
Comparative recap
| Platform | How to cancel | Refund policy | Details |
|---|---|---|---|
| Google Play (Android) | Google Play Store → Profile → Payments & subscriptions → Subscriptions → select Burner → Cancel | Request by emailing support@burnerapp.com with Google Play receipt (GPA order number); discretionary | Depends on subscription term |
| App Store (iOS) | iPhone Settings → Your Name → Subscriptions or App Store → Profile → Subscriptions → Cancel | Refunds must be requested from Apple; Burner cannot refund App Store purchases | Depends on subscription term |
| Web (Burner website) | Log in at app.burnerapp.com → Subscription Details → click cancellation link and follow prompts | Email support@burnerapp.com with main cell number and details; refunds reviewed case-by-case | Depends on subscription term |
After cancelling
Useful links
For official cancellation steps and support, see Burner’s help article: How do I cancel my subscription?
For an independent step-by-step summary, see: Cancel Burner (guide)
Next steps
If you need assistance or a refund, email support@burnerapp.com with the requested documentation for your platform.
Keep records of receipts, order numbers, and correspondence until the issue is resolved.
Address
Registered address
16 Ayer Rajah Crescent, #04‑04, Tempco Technominium, Singapore 139965
Notes
This address is the registered contact shown in available company information; use the in-app or email support channels for subscription issues.
For platform-related refunds or cancellations, follow Apple or Google procedures as applicable before contacting Burner support.