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Cancel FORWARD
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Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Forward service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Forward: Easy Method
What is Forward
Overview
Forward is a mobile phone service app available on the Apple App Store that helps users manage and forward calls, voicemail, and related call-routing features.
Key capabilities
The app offers subscription-based access to enhanced call routing, voicemail transcription, and personalized settings to streamline how calls are handled.
How to cancel Forward
Cancel via iPhone Settings
- Open Settings on your iPhone and tap your name (Apple ID).
- Tap "Subscriptions", find "Forward" in the list, then tap "Cancel Subscription" and confirm.
Cancel via App Store
- Open the App Store, tap your profile icon, then tap "Subscriptions".
- Select "Forward", choose "Cancel Subscription" and follow the prompts to stop auto-renewal.
If you used a one-time (lifetime) purchase
- One-time purchases are not recurring; there is no subscription to cancel in Settings.
- If you have an issue with a lifetime purchase, contact Apple Support for purchase/receipt questions or use the App Store listing for developer contact details.
What happens when you cancel
Access after cancelation
If you cancel an auto-renewing subscription, you typically retain access to paid features until the end of the current billing period.
Auto-renew behavior
Once cancelled, the subscription will not renew at the next billing date. The app will revert to free or limited features when the paid period ends.
Data and account status
Cancelling the subscription usually does not delete your account or stored settings automatically. Check the app for any data-retention or account-deletion options.
Will I get a refund?
Refund responsibility
Purchases made through the Apple App Store are managed by Apple. Refunds for subscriptions or in-app purchases are handled by Apple’s billing and support processes.
Common refund circumstances
- Refunds are sometimes granted for billing errors, duplicate charges, or exceptional cases at Apple’s discretion.
- Deleting the app does not automatically trigger a refund or cancel a subscription.
How to request a refund
To request a refund, contact Apple Support or use Apple’s purchase-help channels. Provide the App Store receipt and subscription details when requesting review.
Forward plans and pricing
Pricing source
The pricing below is taken from Forward’s App Store listing on the Singapore storefront (captured mid-2025).
Available plans
| Plan | Price | Period | Features |
|---|---|---|---|
| Monthly | S$2.98 | monthly | Access to all paid features via auto‑renewable monthly subscription |
| Yearly | S$14.98 | annual | Access to all paid features via auto‑renewable annual subscription |
| Lifetime (Early offer) | S$19.98 | monthly | One‑time purchase unlocking all paid features (early offer) |
| Lifetime (50% OFF) | S$29.98 | monthly | One‑time purchase unlocking all paid features (50% off) |
| Lifetime (40% OFF) | S$34.98 | monthly | One‑time purchase unlocking all paid features (40% off) |
| Lifetime (20% OFF) | S$49.98 | monthly | One‑time purchase unlocking all paid features (20% off) |
Your consumer rights in Singapore
General protection
Consumers in Singapore have rights under local consumer protection frameworks that cover unfair practices and defective services.
When to seek redress
- If the service is materially different from what was advertised or is defective, you may seek a remedy from the seller/developer.
- If billing errors or unauthorized charges occur, keep receipts and contact the platform (Apple) and the developer.
Escalation options
If you cannot resolve a dispute, consider contacting consumer advisory bodies in Singapore or seeking legal advice for specific guidance on digital service disputes.
Customer experiences
Positive feedback
Some users appreciate Forward for its simplicity in routing calls and the convenience of voicemail enhancements and transcription features.
Common concerns
Other users report friction around subscription management - such as forgetting to cancel or assuming deleting the app cancels billing - so attention to App Store subscriptions is important.
Balanced takeaway
Overall, experiences vary by individual expectations. Keep receipts, verify subscription settings, and test features during any trial period to decide if the plan suits your needs.
Documentation checklist
Essential receipts
- App Store purchase receipt (email or in-app order ID).
- Exact date and time of the charge and the charged amount.
Account details
- Your Apple ID and device used to subscribe.
- Subscription name shown in App Store (“Forward”) and any screenshots of subscription status.
Correspondence
- Any messages or emails exchanged with the developer or support, and notes of phone support calls.
Common mistakes
Assuming deleting the app cancels subscription
Many users delete the app but forget to cancel the subscription in Apple ID settings. The subscription continues until you cancel in Subscriptions.
Expecting automatic refunds
Automatically expecting a refund upon cancellation is a frequent error. Refunds are discretionary and managed by Apple or the seller, not automatic on cancellation.
Not saving receipts or transaction IDs
Failing to keep the App Store receipt or transaction details makes it harder to request refunds or contest charges. Always save the purchase confirmation email.
Comparative recap
Quick comparison
| Plan | Price | Period | Best for |
|---|---|---|---|
| Monthly | S$2.98 | monthly | Short-term testing or occasional use |
| Yearly | S$14.98 | annual | Regular users seeking savings versus monthly |
| Lifetime (various offers) | S$19.98 - S$49.98 | monthly | Users preferring a one-time purchase and long-term access |
After cancelling
Check subscription status
- Confirm cancellation in Settings > [your name] > Subscriptions on your iPhone.
- Keep the confirmation and the final billing date for your records.
Contact points and help
For app details or developer contact, view the App Store listing: Forward on the App Store (Singapore).
Next steps if issues persist
If charges continue after cancellation, contact Apple Support and provide receipts and subscription screenshots. If unresolved, consider consumer advice channels in Singapore.
Address
Company mailing address
500 Yale Ave N, Seattle, Washington, 98109 US
Notes
Keep this address for any correspondence related to billing or developer contact. Use App Store channels first for purchase disputes.