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Lune Media

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Singapore

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Termination letter drafted by a specialized lawyer
Sender
Lune Media Cancel Account | Postclic
Lune Media
12 Kallang Ave #03-07 Aperia Mall
339511 Singapore Singapore
contact@lunelearning.com
Cancellation of Lune Media contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Lune Media service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Lune Media
12 Kallang Ave #03-07 Aperia Mall
339511 Singapore , Singapore
contact@lunelearning.com
REF/2025GRHS4

Important warning regarding service limitations

Postclic is an independent third-party service, with no affiliation, partnership, or representation link with the brand Lune Media. The use of the brand name is strictly for reference and descriptive purposes, in order to identify the mail recipient. Postclic exclusively offers a mail drafting assistance service and a certified, timestamped, and tracked digital mail sending service. If your subscription was purchased through the Apple App Store or Google Play, the cancellation must be done directly with those platforms.

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Lune Media: Easy Method

What is Lune Media

Overview

Lune Media is presented as a subscription-based news magazine focused on in-depth analysis and commentary. It describes itself as a quality journalism provider offering paid access to articles and newsletters.

Services

The company operates subscriptions through its web platform and references Stripe for billing and subscription management in its Terms & Conditions.

Official legal and billing terms are set out on Lune’s terms page and govern cancellations and refunds.

How to cancel Lune Media

Cancel via Web (Stripe)

  • Sign in to the account you used to subscribe with Lune Media.
  • Follow the subscription or billing area to manage or cancel your plan (Stripe-managed subscriptions take effect at the end of the current billing period).
  • Confirm cancellation and keep any confirmation emails or screenshots for your records.

App Store / Google Play guidance

  • Lune’s publicly available Terms & Conditions mention Stripe for cancellations and do not describe App Store or Google Play cancellation flows.
  • If you subscribed via an app platform, check your Apple or Google subscriptions pages, but note Lune’s documentation implies web/Stripe management.

What happens when you cancel

Access and billing

When you cancel via Stripe on the web, cancellation generally takes effect at the end of your current billing period.

You should retain access until that period expires unless otherwise stated in the confirmation you receive.

Data and account

Cancelling a subscription does not necessarily delete your account or personal data; review the Terms & Conditions for data retention details.

Request account deletion explicitly if you want personal data removed, and keep copies of any correspondence with support.

Will I get a refund?

Standard policy

Lune’s Terms & Conditions state that refunds are not generally offered for subscriptions.

The default position in the Terms is “no refunds” unless an exception applies.

Exceptions and support

  • Exceptions may be made in special circumstances at Lune’s discretion; you must contact support to request a refund.
  • Keep receipts and transaction IDs when you request a refund to speed up review by support.

Lune Media plans and pricing

Where to check pricing

Do not rely on third-party listings for current prices. Check Lune’s official pages or the app store entry for the most accurate information.

For legal terms and billing mechanics check the official Terms & Conditions linked below rather than unverified sources.

No invented prices

There is no verified public SGD pricing for Lune Media in the provided sources for 2025/2026, so prices must not be guessed here.

For an app listing reference see the official App Store page linked in the After cancelling section.

Your consumer rights in Singapore

Applicable law

Lune’s Terms & Conditions specify governing law in Delaware and California, which can limit the applicability of Singapore consumer protections.

Because the contract refers to U.S. jurisdiction, local Singapore statutory terms may not automatically apply to the service.

Cooling-off and refunds

The Terms contain no explicit 14-day cooling-off or statutory withdrawal period; therefore typical Singapore “cooling-off” expectations may not be available.

If you believe local consumer law applies, seek specific advice from a consumer rights body or legal advisor in Singapore.

Customer experiences

Positive

No verified user reviews or ratings were found for Lune Media in Singapore across major review platforms in the provided sources.

Absence of reviews can mean insufficient public feedback rather than positive performance.

Negative / concerns

Searches show a limited online presence and no clear Singapore review pages, which raises transparency concerns for some users.

Company listings are sparse; consult official terms and retain records when subscribing to manage any future disputes.

Documentation checklist

Essential documents to keep

  • Account email and username used to subscribe.
  • Subscription receipts, payment transaction IDs, and last 4 digits of the payment card.
  • Cancellation confirmation email or screenshot showing end-of-period date.

Optional but helpful items

  • Copies of correspondence with support requesting refund or account deletion.
  • Direct link to the Terms & Conditions page for reference in disputes.

Common mistakes

Not confirming the billing platform

Some users assume an app subscription is managed by the app store. Lune’s terms mention Stripe, so confirm whether your subscription was billed via the web.

Expecting automatic refunds or statutory cooling-off

Expecting an automatic refund or a 14-day cooling-off period can lead to disappointment; Lune’s policy is generally no refunds unless a special exception is granted.

Always save receipts and check terms before relying on an assumed right to return or refund.

Comparative recap

How to read this table

The table below summarises cancellation and refund positions for the platforms referenced in the verified sources.

For definitive instructions, follow the links to the official Terms & Conditions or the app store listing provided in the After cancelling section.

Key takeaways

Stripe (web) is explicitly supported for cancellations per Lune’s Terms. App store management is not described in Lune’s documentation.

Platform Cancellation method Refund policy Period
Web (Stripe) Cancel via Stripe/manage subscription on the web. Cancellation effective end of billing period. Generally no refunds; exceptions by support review. Unknown (monthly / annual)
App Store / Google Play No cancellation method described in Lune’s Terms; if subscribed via store, check store subscription pages. No specific guidance in Terms; refunds depend on the platform and Lune’s discretion. Unknown (monthly / annual)

After cancelling

Confirm and keep records

Save the cancellation confirmation, billing end date, and any support correspondence for future reference.

If you do not receive confirmation, contact support immediately and keep timestamped records of your attempts.

Helpful links

Address

Registered address (as listed)

12 Kallang Ave #03-07 Aperia Mall Singapore 339511

Company listing reference

For local listing details and presence checks see the Scam.SG company page linked above.

FAQ

To cancel your Lune Media subscription via the web, sign in to your account, navigate to the subscription or billing area, manage or cancel your plan, and keep a confirmation of your cancellation for your records.

If you subscribed via the App Store or Google Play, check your subscription management pages on those platforms, as Lune's Terms do not specify cancellation methods for app subscriptions.

Your cancellation via Stripe will take effect at the end of your current billing period, meaning you will retain access until that time.

Lune Media generally does not offer refunds for subscriptions unless an exception is made at their discretion, so you should contact support to inquire about any potential refunds.

To ensure your personal data is deleted after canceling your Lune Media account, explicitly request account deletion and keep copies of any correspondence with support for your records.