Postclic unlimited subscription: promo at SGD 1,36 for 48h with a mandatory first month at SGD 73,99, then SGD 73,99 per month without commitment
Cancel NATIONAL GRID
in 30 seconds only!
Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the National Grid service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation National Grid: Easy Method
What is National Grid
Brief description
National Grid in this guide refers to the service entity customers in Singapore may interact with for energy-related subscriptions or magazine-type content tied to the National Grid name.
Depending on the product, this can mean an electricity retailer or a publication/online service; procedures differ by product and channel.
Who it serves
Customers in Singapore who have an active account, subscription, or supply contract with an entity using the National Grid name should follow the local cancellation steps below.
If you are unsure which National Grid product you have, check your billing or account emails before proceeding.
How to cancel National Grid
General cancellation overview
National Grid (Singapore) does not appear to support full service cancellation via a public website interface in all cases; phone-based customer service contact is commonly required.
If you purchased a subscription through a mobile app store, the platform vendor often controls recurring billing and must be used to cancel.
Step-by-step cancellation steps
- Locate your account or contract details (account number, name on account, service address).
- Call National Grid customer service as the primary route to request disconnection or cancellation; ask for a confirmation email or reference number.
- If the service was purchased via Apple App Store or Google Play, cancel the subscription directly in your App Store / Play Store account to stop recurring charges.
- Follow up by requesting a final bill and a written confirmation of disconnection or cancellation by email.
What happens when you cancel
Access and service end
After cancellation, electricity supply arrangements or subscription access will be scheduled per the retailer’s operational processes.
For electricity consumers, supply should continue uninterrupted until transfer or disconnection processes are complete under local rules.
Renewals and data
Recurring billing should stop after successful cancellation, but if the subscription was through an app store you must cancel at the app store to prevent further charges.
Request confirmation of final account closure and keep any account or transaction references for records and disputes.
Will I get a refund?
General refund position
There is no clearly stated general refund policy or statutory 14-day cooling-off clause publicly specified for National Grid Singapore in available documents.
Refund eligibility often depends on the product terms, timing, and billing method, so confirm directly with the provider.
Exceptions and next steps
- If a retailer exits the market, regulations require uninterrupted supply and refund of security deposits after offsetting outstanding charges; early termination fees are not imposed under those safeguards.
- If you dispute refund eligibility or do not receive a promised refund, you may seek mediation through the Consumers’ Association of Singapore (CASE).
National Grid plans and pricing
Where to check pricing
Do not rely on third-party or anecdotal price figures. Always confirm current plans and prices on the provider’s official customer pages or contract documents.
This guide does not invent or state specific SGD pricing; official channels should be used for accurate rates.
Notes about app-based charges
If any service is provided through a mobile app, subscription payments made via Apple App Store or Google Play are billed by those platforms and must be cancelled there to stop future charges.
See the app-developer listing for further details if the service has an app presence.
Your consumer rights in Singapore
Regulatory safeguards
Under Singapore’s open electricity market safeguards, consumers keep supply if a retailer exits and retailers must refund deposits after offsetting outstanding charges.
Early termination fees are not required by those market safeguards when a retailer exits the market.
Dispute resolution
If you cannot resolve a dispute with the retailer, contact the Consumers’ Association of Singapore (CASE) for mediation and guidance.
Operating hours and detailed contact options for consumer help are available via the official open electricity market consumer pages.
Customer experiences
Positive feedback summary
Some customers report good communication and responsive service during outages or emergencies, praising helpful staff and quick engineering responses.
These positive experiences are reflected in some public reviews of National Grid-related services.
Negative feedback summary
Other customers report issues such as prolonged outages, poor communication, billing errors, and difficulty getting accounts properly closed after attempting to cancel.
Several reviewers note that website cancellation was not available and that close follow-up by phone was required to stop charges.
Documentation checklist
What to have ready
- Account number or customer ID shown on bills
- Full name of account holder and service address
- Contact phone number and email address
- Final meter reading (for electricity supply) if applicable
Proof and follow-up items
- Copies or screenshots of payment receipts and latest bills
- Record of the cancellation request (call reference number or confirmation email)
- Any app store cancellation confirmation if billed through Apple or Google
Common mistakes
Assuming website cancellation is supported
Many users assume they can cancel online; in practice, some National Grid Singapore customers report that phone contact is required and the website alone will not disconnect service.
Always confirm the provider’s required cancellation channel before relying on a web form.
Not cancelling app-store subscriptions
If you subscribed through the Apple App Store or Google Play, failing to cancel in the store can result in recurring charges even after you request cancellation from the provider.
Always check the app store subscriptions page and cancel there if applicable, and keep the cancellation receipt.
Comparative recap
| Feature | National Grid (SG) | Typical alternative |
|---|---|---|
| Cancellation method | Phone contact often required; request confirmation email | Online portal or in-app cancellation (for some providers) |
| Refund policy | No general public refund policy stated; case-by-case | Clear refund/cooling-off policies published by some competitors |
| App-store subscriptions | Cancel via Apple/Google Play if purchased there | Same requirement for most app-sold subscriptions |
| Consumer recourse | CASE mediation and open electricity market safeguards | Local consumer protection bodies or ombudsmen |
After cancelling
Confirmations to obtain
After cancellation, obtain a written confirmation or reference number and a final account statement showing zero future charges.
Keep all confirmations and billing records for at least several months in case of billing disputes.
Useful official links
- Open Electricity Market - Consumer safeguards
- Grid customer service & service plans
- App subscription terms (example: mygrid.club)
- National Grid app developer listing (Apple)
- Public reviews and experiences (Trustpilot)
Address
Corporate address
For subscription or publisher correspondence related to the Grid news/magazine entity, the listed U.S. address is:
345 Hudson St., New York, NY 10014
How to send documents
If you must mail documents, include a copy of identity and account details, and consider using tracked mail for proof of delivery.
For local Singapore consumer matters, use the official online contact channels first and keep physical mail as a follow-up if required.