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Cancellation Readly: Step-by-Step Guide
What is Readly
Service overview
Readly is a subscription service that gives unlimited digital access to thousands of magazines and newspapers across many topics and languages.
The service is app- and web-based, allowing reading online and offline on multiple devices while a subscription is active.
How subscriptions work
Subscriptions are managed through the Readly account or the platform used to buy the subscription (App Store, Google Play, Amazon, or a third-party partner).
Billing, renewals and cancellations depend on the purchase route; some purchases follow the platform provider’s rules.
How to cancel Readly
Cancel via Readly website (recommended)
- Log in at readly.com.
- Go to "Subscriptions & Payments" → click "Manage subscription" → select "Cancel".
- Follow the on-screen prompts. You will see an on-screen confirmation and receive an email confirmation.
- Processing may take up to 2 business days and access continues until the end of the paid period.
Cancel via app stores or third parties
- iOS / App Store: Open Settings → Subscriptions → select "Readly" → tap "Cancel".
- Google Play: Open Google Play → My subscriptions → select "Readly" → Manage → Cancel.
- Amazon Appstore: Manage via your Amazon Appstore account → Library → Subscriptions → Manage → Cancel.
- Third-party bundles (telco, etc.): Cancel via the partner’s platform per their terms; you cannot cancel these subscriptions from the Readly account.
What happens when you cancel
Access after cancellation
Once you cancel, you retain access to Readly until the end of your already-paid billing period.
Access does not end immediately unless a platform policy specifically dictates otherwise.
Renewal and processing
Auto-renewal will stop after cancellation; your subscription will not renew at the next billing date.
Readly notes that processing of cancellations through the website can take up to 2 business days.
Will I get a refund?
General refund policy
Readly generally does not refund the unused portion of a subscription once the service has been accessed.
Digital content delivered immediately usually has no right of withdrawal under Readly’s terms.
Exceptions and platform rules
- Subscriptions purchased via the App Store, Google Play, or Amazon follow those platforms’ refund policies; refunds (if any) are handled by Apple, Google or Amazon.
- Gift cards or redeem codes for private use may carry a limited right of withdrawal (for example, a short window from receipt); check the specific terms that applied when you purchased the gift card.
- If the service is defective or misrepresented, statutory consumer protections may allow remedies including refunds despite contractual exclusions.
Readly plans and pricing
Where to check current prices
Official pricing can change; always check Readly’s official site or the app store listing you used to subscribe for current rates and offers.
Do not rely on third-party conversions - confirm the currency and amount shown at checkout before purchasing.
Billing notes
Billing currency and amount depend on the country and the platform used for purchase.
If you need precise pricing information for Singapore purchases, check Readly’s official pages or your purchase confirmation.
Your consumer rights in Singapore
Cooling-off and digital content
Under general principles for digital content, immediate access to digital services often means no statutory cooling-off for unused content once you start using the service.
Readly’s terms reflect this common approach for digital subscriptions and downloads.
Statutory protections and remedies
Even where a contract excludes refunds, Singapore consumer protection laws may provide remedies if the service is defective, misrepresented, or fails to meet essential terms.
If you believe you have a statutory claim, document the issue and seek advice from the relevant consumer protection body or legal advisor.
Customer experiences
Positive feedback
Many users praise Readly for a wide magazine catalogue, good value compared with buying individual issues, and convenient offline reading and family sharing features.
Some Singapore users report promotional trial offers and find the app easy to use for discovering titles.
Common complaints
Frequent negative feedback concerns billing problems, confusion over how to cancel across different platforms, and difficulty obtaining refunds.
Users sometimes report slow or unhelpful customer support when resolving account or payment issues.
Documentation checklist
What to have before you cancel
- Readly account email address and password (for web cancellations).
- Order confirmation or receipt showing purchase date and billing platform.
- Device/account info if purchased via App Store, Google Play, or Amazon.
What to keep after cancelling
- Cancellation confirmation email or screenshot of on-screen confirmation.
- Any correspondence with support or the platform provider about refunds or issues.
- Proof of any third-party bundle terms if your subscription came via a partner.
Common mistakes
Canceling in the wrong place
A common error is cancelling on Readly’s website when the subscription was bought through Apple, Google or Amazon.
If you purchased via an app store, you must cancel in that store’s subscription settings; cancelling on Readly’s site will not stop billing in those cases.
Assuming immediate refund or access removal
Many users expect an immediate refund or immediate loss of access; Readly’s policy normally keeps access until the end of the paid period and does not issue prorated refunds once the service is used.
Always check the platform-specific refund rules if you need a refund rather than cancellation only.
Comparative recap
Quick comparison
| Action | How | Details | Refunds handled by |
|---|---|---|---|
| Cancel via web | Account > Subscriptions & Payments > Manage subscription > Cancel | Access until end of paid period | Readly (no prorated refunds normally) |
| Cancel via iOS | Settings > Subscriptions > Readly > Cancel | Access until end of billing period | Apple handles refunds |
| Cancel via Google Play | Google Play > My subscriptions > Readly > Manage > Cancel | Access until end of paid period | Google handles refunds |
| Cancel via Amazon Appstore | Amazon Appstore account > Library > Subscriptions > Manage > Cancel | Access until end of paid period | Amazon handles refunds |
| Third-party bundle | Cancel through partner platform (telco, bundle provider) | Depends on partner terms | Partner handles billing and refunds |
After cancelling
Confirmations and follow-up
Keep the cancellation confirmation email or screenshot until the next billing date passes and you verify no further charges occur.
If you see unexpected charges, gather documentation and contact the platform or Readly support.
Useful official links
- Readly support and account management: https://gg.readly.com/support/support_compact
- Readly Singapore homepage: https://sg.readly.com/
- Readly EULA and terms reference: https://hk.readly.com/eula
- Third-party guides about cancellation and refunds: Postclic - cancel Readly
Address
Company headquarters
Readly AB, Box 3341, 103 67 Stockholm, Sweden.
For account, billing or legal queries use the in-app support or the official Readly help pages linked above.
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Written by Karthik Ho
eIDAS legal expert · 3 years experience
Lawyer specialized in digital trust services and the eIDAS regulation, I have been helping individuals and businesses send legally binding certified mail for 3 years.