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Cancel THE HINDU
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Cancellation service #1 in Singapore
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I hereby notify you of my decision to terminate the contract relating to the The Hindu service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation The Hindu: Easy Method
What is The Hindu
Overview
The Hindu is an Indian English-language news organisation offering digital subscriptions, ePaper and specialist products such as crossword and UPSC packs.
Subscriptions are available through the website, iOS App Store and Google Play, with a range of short‑term and annual plans.
Subscription scope
Digital access includes news articles, ePaper access on some plans and specialist add‑ons like UPSC material or crossword subscriptions.
Access methods and cancellation/refund rules depend on where the subscription was purchased.
How to cancel The Hindu
Cancel via App Store (iOS)
- Open the Settings app on your iPhone/iPad and tap your name, then Subscriptions.
- Select The Hindu subscription and turn off Auto‑Renew. You cannot cancel an active period inside the app to get a prorated refund.
- Keep the Apple purchase receipt as proof if you need support.
Cancel via Google Play (Android)
- Open the Google Play Store app, tap your profile, then Payments & subscriptions → Subscriptions.
- Select The Hindu subscription and choose Cancel subscription; Google Play manages the cancellation entirely.
- The Hindu cannot cancel Google Play subscriptions for you; keep your Play receipt for records.
Cancel via Web
- Sign in at The Hindu website and go to My Account → Subscriptions to cancel web purchases.
- If you prefer, email support at [email protected] as specified in the Terms (use registered post if you need proof).
- For mailed cancellations, send registered post to the customer service address with your subscription details.
What happens when you cancel
Access and renewals
After cancellation your access typically continues until the end of the paid billing period; automatic renewals will be disabled.
For App Store and Google Play, access remains until Apple/Google ends the current billing cycle.
Account and data
Your account and reading history usually remain active unless you request account deletion separately.
Saved settings, receipts and correspondence are useful if you need to dispute charges or request refunds later.
Will I get a refund?
Web purchases
- Full refunds are available if requested within 7 days of purchase for subscriptions bought on The Hindu website.
- No refunds are provided after the initial 7‑day period, per the stated policy.
Product-specific exceptions
- Crossword subscriptions: Refunds only within the first 7 days post‑purchase. Chargebacks are processed only if within 10 days; processing typically takes about 7 - 10 days.
- Image licensing (The Hindu Heritage): No refunds under any circumstances after download.
- App Store and Google Play purchases must follow Apple/Google refund procedures; The Hindu cannot directly issue those refunds.
The Hindu plans and pricing
Pricing table
| Plan | Price (SGD) | Period | Features |
|---|---|---|---|
| The Hindu Digital - 1 Week | S$0.48 | Weekly | Basic digital access via app |
| The Hindu Digital - 1 Month | S$17.98 | Monthly | Digital access to news articles via app |
| 3 Months Plan | S$9.98 | Quarterly | Digital access, promotional/introductory rate |
| The Hindu Digital - 1 Year | S$69.98 | Annual | Full‑year digital access |
| Annual Plan | S$19.98 | Annual | Unclear - possibly promotional or partial access |
| The Hindu Combo - Digital + ePaper | S$69.98 | Annual | Digital access plus ePaper access |
| All Access Pass - 1 Month | S$29.98 | Monthly | Full digital access including ePaper, BusinessLine, Frontline, Sportstar |
| All Access Pass - 1 Year | S$99.98 | Annual | Full digital access including ePaper, BusinessLine, Frontline, Sportstar |
| The Hindu UPSC Special Pack | S$89.98 | Annual | Includes UPSC‑focused content (special preparation material) |
Notes on pricing
Prices are taken from the Singapore App Store listing and may change. For full plan details check in‑app descriptions or your account page.
Ambiguous or promotional items may have limited features - review the plan description before buying.
Your consumer rights in Singapore
Legal protections
The Consumer Protection (Fair Trading) Act offers protections against unfair contract terms and practices in Singapore.
'No refund' clauses may be challenged if they are judged unfair under local law.
How to escalate
If you cannot resolve a dispute with The Hindu, you may approach CASE (Consumers Association of Singapore) for advice or mediation.
Keep receipts, correspondence and any cancellation proof to support a complaint to CASE or your payment provider.
Customer experiences
Positive feedback
- Users praise The Hindu's vocabulary, site design and range of product offerings.
- Some customers report good customer service and functional ePaper access when everything works.
Negative feedback
- Complaints include frequent home delivery failures for print subscriptions (late or missing copies).
- Customers also report slow or unresponsive support and delays in refund processing after online payments.
- Access issues with ePaper and mobile apps (login or subscription recognition problems) are commonly reported.
Documentation checklist
Required documents
- Subscription order ID or invoice number.
- Purchase receipt from Apple/Google or web invoice.
- Account email or username associated with the subscription.
Optional supporting items
- Screenshots of subscription status, error messages or billing entries.
- Registered post proof (tracking number) if you sent a physical cancellation letter.
- Bank or card statement entries for disputed charges.
Common mistakes
Assuming The Hindu can cancel store subscriptions
Many users expect The Hindu to cancel App Store or Google Play subscriptions for them; this is incorrect.
Always cancel directly through your Apple or Google account to stop future renewals.
Missing proof or late requests
Failing to keep receipts, order IDs or timely refund requests (within 7 days for web purchases) often prevents successful refund claims.
For crossword or image licensing purchases, check product‑specific refund rules immediately after purchase.
Comparative recap
Platform comparison
| Item | App Store | Google Play | Web |
|---|---|---|---|
| How to cancel | Cancel via iTunes/App Store subscriptions settings. | Cancel via Google Play → Subscriptions. | Cancel via My Account on the website or email [email protected]. |
| Who can cancel | Subscriber (via Apple); The Hindu cannot cancel for you. | Subscriber (via Google); The Hindu cannot cancel for you. | Subscriber via account page or The Hindu customer service. |
| Refund availability | Follows Apple refund policies; request via Apple. | Follows Google refund policies; request via Google. | Full refund within 7 days for web purchases; otherwise no refund. |
| Processing notes | Active period remains until Apple ends billing cycle; no in‑app cancellation refunds. | Active period remains until Google ends billing cycle; The Hindu cannot intervene. | Web refunds processed per Terms; keep proof and request within 7 days for full refund. |
Quick takeaway
Use the store where you purchased to cancel. For web purchases act within 7 days for refunds and keep documentation.
If you need help, gather receipts and correspondence before contacting support or filing a dispute.
After cancelling
Follow-up steps
- Save confirmation of cancellation and any proof of postage or support replies.
- Monitor your card/bank statement for future charges and raise a dispute quickly if an unauthorized renewal occurs.
Helpful links
View The Hindu app listing on the Singapore App Store for plan details and in‑app purchasing: The Hindu on the App Store (SG).
For web account changes or official Terms, sign in to The Hindu website and use the My Account section or the support email listed above.
Address
Postal address
Manager, Customer Service - Sales & Distribution, THG Publishing Private Limited, Kasturi Buildings, 859‑860 Anna Salai, Chennai 600002, India.
Email and registered post
For cancellations by email use the support address: [email protected] (as specified in the Terms).
If sending a cancellation by post, use registered post (raccomandata A/R) to the postal address above and retain the tracking/proof of delivery.