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Cancel THE INQUIRER
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Cancellation service #1 in Singapore
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I hereby notify you of my decision to terminate the contract relating to the The Inquirer service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation The Inquirer: Easy Method
What is The Inquirer
Overview
The Inquirer is a digital news magazine offering reporting, analysis, and opinion pieces. Subscriptions grant access to exclusive content across web and mobile apps.
Subscription context
Subscriptions can be purchased through the Inquirer Shop or via in‑app purchases on platforms such as the Apple App Store. Terms and practices vary by purchase channel.
How to cancel The Inquirer
Cancel via Inquirer Shop (web)
- Log in to the account you used to subscribe on the Inquirer Shop.
- Locate subscription or billing settings and follow the cancellation option there, or contact customer support if no online option exists.
- Cancellation through the Shop becomes effective at the end of the current billing period; current cycle charges are not automatically refunded.
Cancel via App Store or Google Play
- Open your device’s subscription settings (Apple App Store or Google Play Store) and find the Inquirer / Inquirer Plus subscription.
- Use the platform’s “Cancel Subscription” control; platform cancellation rules apply and may allow immediate stop of future renewals.
- This is often the simplest route for users who subscribed in‑app via iOS or Android.
Cancel via phone or email (where required)
- Some users report that certain regional subscription services historically required calling customer support to cancel.
- If you cannot cancel online, locate the subscription support phone number or email from your billing confirmation and contact customer service directly.
What happens when you cancel
Access after cancellation
When you cancel a subscription purchased via the Inquirer Shop, access typically continues until the end of the paid billing period.
Renewal and future charges
Cancellation stops future automatic renewals. You should verify the cancellation confirmation to ensure no further charges are scheduled.
Account and data
Your account and reading history are generally retained unless you request deletion. Check account settings or contact support to request data removal.
Will I get a refund?
Inquirer Shop refund stance
The Inquirer Shop terms state there is no refund for the current billing cycle after cancellation.
Refunds or credits may be issued at the publisher’s discretion but are not guaranteed. See the official terms for details: Inquirer Shop terms.
Exceptions and cooling-off
- No explicit 14‑day cooling‑off right is mentioned in the Shop terms; consumer recourse may depend on applicable law and the publisher’s discretion.
- If you subscribed via an app store, refund policies and short‑term returns are governed by Apple or Google Play rules, not the Inquirer Shop.
The Inquirer plans and pricing
Available plans (App Store pricing for Singapore)
| Plan | Price (SGD) | Period | Features |
|---|---|---|---|
| Basic - 1 Month | S$3.98 | Monthly | Basic access via In-App Purchase |
| Basic - 1 Year | S$39.98 | Annual | Basic access via In-App Purchase |
| All Access - 1 Month | S$6.98 | Monthly | All Access via In-App Purchase |
| All Access - 1 Year | S$69.98 | Annual | All Access via In-App Purchase |
Notes on pricing
These prices are drawn from the Singapore App Store listing for the Inquirer Plus app and are current as of early 2026.
App‑store purchases are billed by Apple/Google and governed by their subscription management and refund rules.
Your consumer rights in Singapore
Local subscription norms
Local publishers sometimes require advance notice for cancellation and may not refund for an already started billing cycle.
Those norms are reflected in standard local magazine subscription terms, though they do not directly govern The Inquirer unless adopted by that seller.
Reference to local terms
- For an example of local practice on notice periods and refunds, see the SPH standard subscription terms: SPH subscription terms.
- Note that SPH terms apply to SPH subscriptions and are provided here only as a local reference point, not as The Inquirer’s policy.
Customer experiences
Positive reports
- Some subscribers report quick cancellations when calling support and smooth in‑app cancellations via app store subscription settings.
- In‑app management through Apple or Google Play is frequently cited as straightforward by users who purchased there.
Negative reports
- Other users report difficulty cancelling by phone, long wait times, and retention attempts before the cancellation is accepted.
- Some complaints mention billing continuing after cancellation attempts; always confirm cancellation and check subsequent statements.
Documentation checklist
What to have ready
- Account email or username used for the subscription.
- Order number or receipt (email confirmation or app purchase receipt).
- Last four digits of the payment card or payment method used.
Useful evidence to save
- Screenshots of subscription status pages, cancellation confirmations, or billing that you want to dispute.
- Dates and times of calls, names of agents, and reference numbers from customer support interactions.
Common mistakes
Assuming immediate termination
Many users expect cancellation to cut access immediately. For Shop purchases, cancellation usually stops future charges but keeps access until the period ends.
Check whether your purchase was through the Shop or an app store to set the right expectations.
Not confirming cancellation
Failing to obtain a confirmation (email or on‑screen) is a common mistake that makes proving cancellation harder.
Always save confirmation messages or receipts and verify the next billing statement for unwanted charges.
Comparative recap
Quick comparison overview
| Method | Ease of cancellation | Refunds | Access after cancel |
|---|---|---|---|
| Inquirer Shop (web) | Moderate - may require account navigation or contacting support | No refund for current cycle; discretionary only | Access typically continues until period end |
| App Store / Google Play | Easy - manage in device subscription settings | Refunds governed by Apple/Google policies | Depends on platform rules; often stops future renewals immediately |
| Phone / Email support | Variable - may require calls and verification | Possible but discretionary; needs confirmation | Often continues until the paid period ends |
Key takeaway
If you subscribed in‑app, cancel via the app store for the simplest experience. If you subscribed via the Inquirer Shop, expect access until the period ends and limited refund options.
After cancelling
What to check immediately
- Save your cancellation confirmation and check your next credit card or bank statement for unexpected charges.
- If billed through Apple, view subscription status in the App Store; for Google Play, check Google Play subscriptions.
Where to find official terms and app listing
- Inquirer Shop terms of use: Inquirer Shop terms.
- Inquirer Plus app (Singapore App Store listing): Inquirer Plus on Apple App Store.
- Local subscription reference (SPH standard terms): SPH subscription terms.
Address
Publisher / mailing address
100 S. Independence Mall West, Suite 600, Philadelphia, PA 19106, USA.
Contact suggestions
Use the address for formal mailed correspondence if required, but for subscription cancellations or account issues, use your subscription account settings or the app store where you purchased the subscription.