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Cancel CARTOONIFY
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Cancellation service #1 in Singapore
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I hereby notify you of my decision to terminate the contract relating to the Cartoonify service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
What is Cartoonify
Overview
Cartoonify is an AI-based service that turns photos into cartoon-style portraits. It is available as a mobile app and as web-based services under related brands.
Where it’s offered
The service appears across platforms: iOS (App Store), Android (Google Play) and web storefronts such as mytoonphoto.com and other related sites. Platform rules and policies vary by channel.
How to cancel Cartoonify
Cancel on iOS (App Store)
- Open the App Store on your iPhone or iPad and tap your Apple ID profile.
- Tap Subscriptions, find "Cartoon Yourself & Cartoonify" and select Cancel Subscription.
- Cancel at least one day before renewal to avoid the next automatic charge.
Cancel on Android (Google Play) and Web
- On Android, open Google Play > Menu > Subscriptions, locate the app and choose Cancel. Refunds are not guaranteed and depend on Google Play policy and timing.
- On web purchases (mytoonphoto.com) there is typically no ongoing subscription to cancel because downloads are one-time purchases.
What happens when you cancel
Access after cancellation
If you cancel a subscription before the renewal date, you normally retain access until the paid period ends. The app will not charge you again after the current period expires.
Renewal and data
Subscriptions auto-renew unless cancelled in accordance with the platform rules. Your account data and previously downloaded images generally remain accessible but may be subject to the provider’s retention policies.
Will I get a refund?
General refund stance
Refund policies vary by provider and platform. Many web storefronts treat digital downloads as final sale, while app-store platforms have their own refund procedures and windows.
Specific provider rules and exceptions
- mytoonphoto.com (Cartoonify web): All sales are final. Refunds are only granted at the provider’s discretion for technical failures that prevent download. Terms
- nxgntools.com version: Strict no-refund policy for digital products with immediate access; no refunds once used.
- CartoonifyText: Refunds may be offered within 14 days if the service has not been substantially used; refunds processed in 5 - 10 business days. Return policy
- Cartoonize.app: No automatic refunds. Refunds or credits may be granted for duplicate charges, delivery failure, corrupted outputs, or mistaken renewals if reported within 3 days. Refund policy
Cartoonify plans and pricing
Available plans (Singapore App Store)
Pricing shown is taken from the Singapore App Store listing for "Cartoon Yourself & Cartoonify". Verify current pricing in the App Store before subscribing.
Plan details
| Plan | Price | Period | Features |
|---|---|---|---|
| 1 Week PRO | S$14.98 | monthly | Cartoon Maker PRO subscription (unlock full features) |
| 1 Year PRO | S$59.98 | annual | Cartoon Maker PRO subscription (unlock full features) |
Your consumer rights in Singapore
Legal protections
Singapore consumers are protected by the Consumer Protection (Fair Trading) Act against unfair contract terms and misleading practices.
Digital goods and complaints
Digital services delivered immediately may exclude the right of withdrawal in practice, but you can still raise disputes or complaints with local authorities.
- If you believe automatic charges were misleading or unfair, you may contact CASE (Consumers Association of Singapore) or seek redress through statutory mechanisms.
Customer experiences
Positive feedback
Some users report the app is easy to use and enjoy the effects, and paying customers consider premium features worthwhile in select cases.
Negative feedback
Common complaints include difficulty cancelling subscriptions, unexpected or recurring charges, perceived low resemblance in outputs, and performance issues such as ad-related freezing.
Documentation checklist
Before you contact support
- Order confirmation or receipt (email from App Store, Google Play or web seller)
- Subscription name shown on your statement
- Date and time of the charge and any cancellation attempts
When you lodge a dispute
- Screenshots of the subscription page or purchase history
- Evidence of failed downloads (for web purchases)
- Reference numbers from platform support or payment provider
Common mistakes
Assuming cancellation is instant
Users often assume cancelling stops immediate access; cancellation usually prevents future renewals but you typically keep access for the paid period remainder.
Contacting the wrong provider
People frequently contact the web developer when the charge was made by Apple or Google. For App Store and Google Play subscriptions, use the platform’s subscription management and refund channels.
Comparative recap
Quick platform comparison
The table below summarises cancellation route and typical refund stance for each platform offering Cartoonify-related services.
Notes on the table
Use platform-specific subscription pages for cancellations and refer to the provider links in the After cancelling section for official terms.
| Platform | Cancellation method | Refund policy | Period |
|---|---|---|---|
| iOS (App Store) | Manage via Apple ID > Subscriptions in the App Store | Managed by Apple; cancel at least one day before renewal to avoid charges | / annual |
| Android (Google Play) | Cancel in Google Play > Subscriptions | Refunds vary; generally short windows and not guaranteed - dependent on Google Play | / annual |
| Web (mytoonphoto.com) | No subscription to cancel for one-time downloads; contact provider for issues | All sales final; refunds only for technical failure preventing download. Terms | monthly |
After cancelling
Follow-up actions
- Keep confirmation of cancellation and monitor your bank or card statement for charges after the current period ends.
- If you need a refund, initiate the request via the platform that charged you (Apple, Google Play) or the web provider where you purchased.
Useful links
- Cartoon Yourself & Cartoonify on App Store
- Cartoonify (mytoonphoto) Terms
- CartoonifyText Return Policy
- Cartoonize.app Refund Policy
Address
Studio location
Wisma Geylang Serai, 1 Engku Aman Turn #04‑06, Singapore 408528.
Contact note
For account-specific actions (cancellations, refunds), contact the platform that processed your payment first (Apple/Google/web seller). Use the documentation checklist above to prepare your query.