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Cancel CITY SPORTS CLUB
in 30 seconds only!
Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the City Sports Club service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
What is City Sports Club
Overview
City Sports Club is a subscription-based fitness facility offering strength training, group classes and cardiovascular equipment. It operates as a commercial gym chain in markets where it has locations.
Locations & availability
Information about exact locations and whether City Sports Club operates in Singapore under that name is unclear. Verify local availability directly with membership materials or the club's official channels.
How to cancel City Sports Club
Digital cancellations (Apple App Store)
- Open iOS Settings → tap your name → Subscriptions, find the City Sports subscription and Cancel.
- Important: deleting the app does not stop billing. You must cancel the subscription in iOS Settings.
Digital cancellations (Google Play)
- Open the Google Play app → Payments & subscriptions → Subscriptions → select City Sports → Cancel.
- Confirm cancellation and keep any confirmation emails or screenshots for your records.
Web or in-club (manual) cancellations
- Log in to your member account (some systems require a membership barcode) and locate the cancellation form.
- Print and mail the completed form via certified mail to the club’s instructed address (some guides note an Irvine, CA processing address) or submit it in person during club hours.
- Many clubs require a 30-day notice; follow the club’s exact instructions and keep proof of delivery.
What happens when you cancel
Access and membership end
Cancellation usually ends renewal of the membership but access typically continues until the end of the current paid period.
Confirm the exact termination date in writing and keep any confirmation number the club provides.
Billing and data
Clubs may charge one more billing cycle after receiving a cancellation request, especially if notice periods apply.
Your account and contact data may be retained by the club for administrative or legal purposes; request deletion if required by law or policy.
Will I get a refund?
Standard refund policy
Typically there is no refund for unused portions of a membership; most memberships are non-refundable for time not used.
Some prorated refunds may be made at the club’s discretion, but this is not guaranteed.
Exceptions and buyouts
Members report that buyout fees or continued billing during an initial contract period (often the first 12 months) may apply.
Even after submitting a cancellation, you may be charged for an additional billing cycle; review your contract terms carefully.
City Sports Club plans and pricing
Where to check current prices
Always check the club’s official website or speak to staff for the most up-to-date plan and pricing information.
Do not rely on third-party summaries for exact fees or promotions; prices and offers change frequently.
Pricing notes
This guide does not invent or guess membership prices. Verify billing frequency, setup fees, and any promotional rates directly with the club.
Ask for written confirmation of any quoted price before you commit to a membership.
Your consumer rights in Singapore
Cooling-off and statutory rights
No specific Singapore-wide 14-day cooling-off right for City Sports Club was identified in available summaries for this entity.
Consumer rights can vary by contract and by the company's stated policies; do not assume an automatic refund right exists.
Practical steps for disputes
If you believe billing is incorrect, contact the club in writing first and keep a copy of all correspondence and proof of delivery.
If the issue is unresolved, consider contacting your bank to dispute charges and/or reaching out to the Consumer Association of Singapore (CASE) for further guidance.
Customer experiences
Positive feedback
Some members praise the facilities and find membership pricing reasonable compared with similar high-end gyms.
Positive comments highlight a good variety of equipment and classes where available.
Negative feedback
Frequent complaints concern difficult cancellation procedures, poor customer service and unexpected billing after cancellation requests.
Many members report frustration about being required to cancel in person or via mailed forms rather than by email or online alone.
Documentation checklist
Essential items to gather
- Membership card or barcode (if required for online account access).
- Signed membership contract or terms and conditions.
- Recent billing statements showing recurring charges.
- Photo ID matching the membership name.
Evidence to support disputes
- Copies/screenshots of cancellation confirmations, app subscription pages or emails.
- Proof of certified mail delivery or in-person cancellation receipt.
- Bank or card statements showing disputed charges and dates.
Common mistakes
Assuming deleting the app cancels membership
Many members delete the mobile app thinking that cancels billing. For iOS subscriptions you must cancel in iOS Settings; deleting the app does not stop charges.
For Google Play, cancellation must be done in the Play Store subscriptions area.
Not following formal notice requirements
Failing to send a signed, mailed cancellation form or to attend an in-person cancellation can result in continued billing.
Always confirm the club’s required cancellation method and keep proof you followed it.
Comparative recap
Summary table
| Method | Ease | Notice required | Refund likelihood | Period |
|---|---|---|---|---|
| Apple App Store | Easy via iOS Settings; must cancel in system settings | No club notice beyond stopping subscription; follow Apple timing | Low - refunds uncommon; request via platform if appropriate | Varies (subscription billing) |
| Google Play | Easy via Google Play app | No club notice beyond stopping subscription; follow Play Store timing | Low - refunds uncommon; request via platform if appropriate | Varies (subscription billing) |
| Web / In‑club (manual) | Often hardest - may require form, certified mail or in-person visit | Often 30 days or per contract; proof of delivery recommended | Low - typically no refund for unused time; prorated at discretion | Varies (contract or monthly billing) |
How to interpret this table
Use the table to pick the cancellation route that matches how you originally subscribed.
If you subscribed through Apple/Google, cancel there first; if you signed a club contract, follow the club’s manual process.
After cancelling
Next steps to confirm termination
Monitor your bank or card statements for two billing cycles after cancellation to ensure no further charges appear.
Keep all confirmation emails, screenshots and postal receipts for at least six months in case of disputes.
Useful reference
For an independent overview of member reports and cancellation experiences, see this summary: City Sports Club overview on Gymstracker.
Address
Singapore address on file
60 Tessensohn Road, Singapore 217664 is an address often listed in local facility directories; verify with your membership documents before using it for official notices.
Notes about mailing and processing addresses
Guides summarizing cancellations note that some processing addresses used by the company are in the United States (often Irvine, CA); confirm the correct mailing address on your cancellation form or by asking club staff.