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Minea

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Termination letter drafted by a specialized lawyer
Sender
Cancel Minea Subscription | Postclic
Minea
support@minea.com
Cancellation of Minea contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Minea service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Minea
support@minea.com
REF/2025GRHS4

Important warning regarding service limitations

Postclic is an independent third-party service, with no affiliation, partnership, or representation link with the brand Minea. The use of the brand name is strictly for reference and descriptive purposes, in order to identify the mail recipient. Postclic exclusively offers a mail drafting assistance service and a certified, timestamped, and tracked digital mail sending service. If your subscription was purchased through the Apple App Store or Google Play, the cancellation must be done directly with those platforms.

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Minea: Easy Method

What is Minea

Short description

Minea is a subscription-based analytics and product/ad-research tool that helps ecommerce sellers discover winning products, analyze ads, and monitor competitors. It provides searchable ad libraries, product insights, and various AI-assisted research tools.

Primary features

Key features include ad libraries for Meta, TikTok and Pinterest, product and store research, trending product lists, and AI tools for creative and product discovery. Plans vary by feature set and credits.

How to cancel Minea

Cancel via Web (direct subscription)

  • Log in to your Minea account on the website.
  • Go to your Account or Billing / Settings page.
  • Choose the option to cancel the subscription; follow on-screen prompts to confirm.

Cancel via mobile platforms (App Store / Google Play)

  • If you subscribed through Apple (iOS), open your Apple ID subscription settings in the App Store and cancel there; you cannot cancel inside the Minea app.
  • If you subscribed through Google Play (Android), open Google Play > Subscriptions and cancel Minea there; web cancellation does not stop charges from Google Play.

What happens when you cancel

Access after cancellation

After you cancel a web subscription, your access remains active until the end of the current billing period (monthly or annual). Your account and saved data remain accessible during that time.

Renewal and billing

Cancellation prevents future renewals but does not produce pro‑rata refunds or credits for the remaining time. Subscriptions bought through Apple or Google continue under those platforms until you cancel in their subscription settings.

Will I get a refund?

Standard web subscription refunds

  • Paid subscriptions purchased directly on the web are generally non-refundable and irrevocable under Minea’s terms (Swiss law applies).
  • Rare exceptions: a refund may be possible within 24 hours of the first purchase in exceptional cases, but not for renewals or upgrades.

Platform and coaching refunds

  • Apple App Store and Google Play refunds are governed by Apple/Google policies and are handled through those platforms.
  • Coaching program refunds: a conditional full refund is available if you meet the program’s requirements (for example, specific testing cadence, sufficient ad budget) and fail to reach the guaranteed target; approved refunds are issued within 30 days of claim approval.

Minea plans and pricing

Pricing overview

Official pricing is listed in USD on Minea’s site. The table below shows approximate SGD conversions at roughly US$1 = S$1.35 for reference only.

Plan details

Plan Price (approx.) Period Features (summary)
Starter ≈S$66.15/month (US$49) Monthly 10,000 credits; Meta/Facebook Ads Library; Daily Top 10 Products; Unlimited tracking lists; AliExpress Suppliers Finder; AI Magic Search; AI Creative Finder; Minea Academy; Minea Club; 24/7 customer service
Premium ≈S$133.65/month (US$99) Monthly All Starter features plus TikTok & Pinterest Ads Library; Shopify & TikTok store/product research; Trending Shops; Sales, Traffic, Active Ads, Insights; Products Research
Business ≈S$538.65/month (US$399) Monthly All Premium features plus Success Radar (Top 100 Trending Products updated every 8 hours)
Starter (Annual Billing) ≈S$45.90/month (US$34) Annual Same as Starter monthly
Premium (Annual Billing) ≈S$93.15/month (US$69) Annual Same as Premium monthly
Business (Annual Billing) ≈S$403.65/month (US$299) Annual Same as Business monthly

Your consumer rights in Singapore

Jurisdiction and terms

Minea’s terms indicate Swiss law applies to its digital-service contracts, and Swiss rules do not require a cooling-off period for such services. That affects refunds and cancellations for direct web purchases.

How this affects Singapore users

If you bought through Apple or Google, their refund and dispute processes may offer additional options independent of Minea’s Swiss‑law terms.

For Singapore-specific consumer advice, consider contacting local consumer protection bodies or seeking legal advice for disputes involving cross-border contracts.

Customer experiences

Positive feedback

Many users praise Minea’s product and ad‑research capabilities, useful filters, and responsive support for billing issues.

Common complaints

Negative reports mention difficulty cancelling, unexpected charges, dissatisfaction with the no‑refund policy, and issues with coaching guarantees not being honoured.

There are also reports of account closures tied to alleged sharing/reselling and occasional bugs such as credit‑usage anomalies.

Documentation checklist

Before you cancel

  • Subscription invoice or receipt (showing purchase date and plan).
  • Account email and username used for the subscription.
  • Evidence of the purchase platform (web, Apple App Store, or Google Play).

If you plan to request a refund or dispute

  • Any correspondence with Minea support about the issue.
  • For coaching refunds: proof you met required conditions (test logs, ad spend records) and dates of program start/end.
  • Screenshots or transaction IDs from Apple/Google if the purchase was via those platforms.

Common mistakes

Canceling in the wrong place

Users often try to cancel in the Minea app after subscribing via Apple or Google. That does not stop platform‑level renewals; you must cancel in your Apple ID or Google Play account instead.

Expecting pro-rata refunds

Another frequent mistake is assuming a partial refund will be issued after cancellation. Minea’s web subscriptions are generally non‑refundable and remain active until period end.

Comparative recap

Quick comparison

Feature Minea (Web) App Store (iOS) Google Play (Android)
How to cancel Account or Billing/Settings on Minea website Apple ID > Subscriptions in App Store Google Play > Subscriptions
Refunds Generally non‑refundable (Swiss terms); rare 24‑hour exception for first purchase Refunds handled by Apple policy Refunds handled by Google Play policy
Access after cancel Access until end of current billing period Access depends on Apple subscription status Access depends on Google Play subscription status

After cancelling

What to check immediately

  • Confirm cancellation email or on‑screen confirmation from Minea or the platform (Apple/Google).
  • Verify that no future charges are scheduled on your payment method after the current period ends.

Helpful links

Address

Company contact address (provided)

500 Yale Ave N, Seattle, Washington, 98109 US

Support note

For billing or cancellation issues, contact Minea support through your account or the official pages linked above. Keep receipts and correspondence to speed up any dispute resolution.

FAQ

To cancel your Minea subscription via the website, log in to your account, go to the Account or Billing/Settings page, select the option to cancel your subscription, and follow the on-screen prompts to confirm. You can also cancel in writing if preferred.

If you subscribed through the App Store, you need to open your Apple ID subscription settings in the App Store to cancel. Remember, you cannot cancel directly within the Minea app. You can also send a written cancellation request.

Yes, after you cancel your subscription, you will retain access until the end of your current billing period, whether monthly or annual. If you wish to cancel in writing, ensure you keep proof of your request.

Generally, Minea subscriptions are non-refundable under Swiss law, but a rare exception may apply within 24 hours of your first purchase. For written cancellation requests, check your contract for specific refund policies.

Your account and saved data will remain accessible until the end of your billing period after cancellation. If you need to cancel in writing, include your account details to ensure proper processing.