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Cancel MOBOREELS
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Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Moboreels service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Moboreels: Easy Method
What is Moboreels
Service overview
Moboreels is a subscription-based streaming service offering short-form series, movies and pay-per-view content across iOS, Android and web platforms.
Subscribers use in-app coins or VIP subscriptions to unlock content and access a library of mini-series and films.
Main features
Features typically include coin packs, check-in reward packs, and weekly or monthly VIP subscriptions for broader access.
The app integrates purchases through platform stores (Apple App Store, Google Play) and in-app billing on mobile devices.
How to cancel Moboreels
Cancel by email (web and general)
- Send an "Opt Out Notice" email to moboreels@moboreader.com.
- Include your account email, username and the platform used (iOS / Android / Web) in the message.
- Keep a copy of the sent email and any replies as proof of the request.
- Reference: cancellation guidance.
Cancel via app store (iOS and Android)
- If you subscribed through Apple, cancel in your Apple ID subscription settings to stop future billing.
- If you subscribed via Google Play, cancel from the Google Play Subscriptions menu to avoid renewals.
- Canceling with Moboreels by email does not automatically stop App Store or Google Play renewals - cancel in both places if needed.
Check and confirm
- After sending the email and/or cancelling in the store, check your account status in the Moboreels app or web account.
- Save screenshots of subscription pages showing "cancelled" or "expires on" dates as evidence.
What happens when you cancel
Service access
Generally, cancelling stops future recurring billing but does not immediately remove access until the current paid period ends.
You can usually continue to use VIP access or consumed coins until the subscription expiry date.
Renewal and billing
Stopping the subscription at the platform level (Apple/Google) prevents automatic renewals from the store.
Failing to cancel both with Moboreels and the store can result in continued billing.
Data and account retention
Your account, coins balance and viewing history may be retained according to Moboreels policies; keep copies of important records.
If you want data removed or have a dispute, include that request in your Opt Out Notice email.
Will I get a refund?
Standard refund position
Moboreels does not offer a general cash or credit refund policy for digital purchases and explicitly does not provide a 14‑day cooling‑off right for subscriptions.
This aligns with digital goods practices where automatic refunds are not standard.
Limited exception
- If content you purchased is removed before you view it, and this occurs within 7 days of purchase, you may email moboreels@moboreader.com with the subject "CONTENT REMOVED BEFORE VIEWED" to request an exchange for MoboReels Coins.
- Exchanges to virtual currency (coins) may be offered; cash or store-credit refunds are not part of the standard policy.
How to pursue a dispute
If you believe you were charged after a valid cancellation or misled about charges, preserve evidence and consider dispute options with your payment provider or platform.
For more on cancellation and refund limitations see: Moboreels cancellation summary.
Moboreels plans and pricing
Pricing snapshot
Below are in-app purchase prices sourced from the Singapore App Store listing (February 2026).
Prices are shown in Singapore dollars (S$). Verify in your store for the latest amounts.
| Plan | Price | Period | Features |
|---|---|---|---|
| Check-in Rewards Pack | S$19.98 | one-time in-app purchase | Rewards pack with coins and extra check-in bonus |
| Check-in Rewards Pack | S$29.98 | one-time in-app purchase | Rewards pack with coins and extra check-in bonus |
| Check-in Rewards Pack | S$39.98 | one-time in-app purchase | Rewards pack with coins and extra check-in bonus |
| Coins Pack | S$19.98 | one-time in-app purchase | Coins pack for unlocking content |
| Coins Pack | S$14.98 | one-time in-app purchase | Coins pack for unlocking content |
| Coins Pack | S$29.98 | one-time in-app purchase | Coins pack for unlocking content |
| Coins Pack | S$39.98 | one-time in-app purchase | Coins pack for unlocking content |
| Weekly VIP | S$39.98 | weekly subscription | VIP access - watch all mini-series for free |
| Weekly VIP | S$3.98 | weekly subscription | VIP access - watch all mini-series for free |
| Monthly VIP | S$69.98 | monthly subscription | VIP access - watch all mini-series for free |
Notes on prices
App-store prices can vary by region, promotions and taxes. Check your in-app purchase screen for exact, current amounts.
Some similarly named plans or repeated price points may reflect different coin amounts or promotional bundles.
Your consumer rights in Singapore
Cooling-off and digital content
Singapore’s standard 14‑day cooling‑off right does not automatically apply to digital content and in-app purchases unless explicitly offered.
Moboreels’ terms indicate no 14‑day refund right for subscriptions or digital content.
Protection under local law
Under the Consumer Protection (Fair Trading) Act, misleading practices such as charging after cancellation or unclear pricing can be challenged.
Consumers may file complaints with the Consumers Association of Singapore (CASE) or pursue chargebacks with banks where applicable.
Collect and preserve evidence
- Save transaction receipts, emails, screenshots and any cancellation confirmations.
- These records are essential for disputes with payment providers, app stores or regulators.
Customer experiences
Positive feedback
Some users (non‑Singapore reviews) find the app entertaining and easy to navigate, praising short‑form series and rewards features.
Security/trust tools have given the service low-to-medium risk signals based on basic checks like HTTPS and domain reputation.
Negative feedback
Many complaints on review platforms cite recurring charges after cancellation, difficulty getting refunds, and unreliable app behaviour.
Reported issues include frequent requests for additional coins, connection problems, and denied refund requests.
What this means for you
Reviews are mixed - take extra care to document cancellations and monitor billing closely if you subscribe.
Check independent reviews and community reports to set expectations before making purchases.
Documentation checklist
Essential records to keep
- Copies of Opt Out Notice emails sent to moboreels@moboreader.com and any replies.
- App store purchase receipts (Apple ID / Google Play order history).
- Screenshots showing subscription status, expiry dates and in-app purchases.
- Bank or card statements showing charges from Moboreels or its billing descriptor.
Optional but helpful
- Logs of app behaviour or error messages when content is unavailable.
- Dates and times of attempted cancellations and platform confirmations.
Common mistakes
Forgetting to cancel in the platform store
Users often send the Opt Out Notice by email but forget to cancel through Apple or Google, which leaves automatic billing active.
Always cancel both with Moboreels and in your App Store / Google Play subscription settings.
Not saving confirmation
Failing to save email copies, screenshots or receipts weakens your position if you need to dispute charges later.
Save all related messages and take timestamps of cancellations and confirmation screens.
Assuming automatic refunds
Assuming a 14‑day statutory refund applies to digital subscriptions can lead to surprise when refunds are refused.
Check Moboreels’ stated policy and the store’s refund rules before purchasing.
Comparative recap
Quick comparison
The table below summarises key points: how to cancel, refund availability and typical outcomes after cancellation.
| Topic | Moboreels position | Action required |
|---|---|---|
| How to cancel | Send Opt Out Notice to moboreels@moboreader.com; also cancel in App Store or Google Play. | Email + platform subscription cancellation |
| Will I get a refund? | No general cash/credit refunds; possible coin exchange if content removed within 7 days. | Request exchange by email with subject "CONTENT REMOVED BEFORE VIEWED" |
| Access after cancel | Access usually continues until the paid period ends. | Monitor account expiry and saved confirmations |
| Dispute options | Raise with CASE, bank chargeback, or dispute via Apple/Google Play if applicable. | Preserve evidence and contact payment platform |
After cancelling
What to monitor
Check your bank or card statements for unexpected charges for at least two billing cycles after cancellation.
Watch the subscription status in the Moboreels app and your App Store / Google Play account.
Next steps if charged
- If you are charged after cancelling, contact Moboreels at moboreels@moboreader.com and provide evidence.
- If Moboreels does not resolve the issue, contact your card issuer to request a dispute or chargeback, or raise the issue with the platform (Apple or Google).
Helpful links and reporting
- Cancellation guidance: Postclic: How to cancel Moboreels
- User reports and reviews: Trustpilot reviews (moboreader.com)
- Additional negative reviews: AppSupports: Moboreels reviews
- User comments and app reviews: APKPure reviews
Address
Mailing address
Addr & Associates LLC
121 Sunny Field Drive, Madison, AL 35758, USA
Notes
This address is provided from the available context and may not be Moboreels’ operational office in Singapore.
For account or billing matters, use the official email contact: moboreels@moboreader.com.