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Cancel WYNDHAM
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Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Wyndham service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Wyndham: Complete Guide
What is Wyndham
Overview
Wyndham is a global hospitality company that operates hotels, resorts, vacation ownership (timeshare) programmes and member services.
It offers vacation credits, member booking portals and managed properties across Asia-Pacific, including member portals for Club Wyndham Asia.
Products and services
Main products include vacation ownership agreements, point-based Vacation Credits, member bookings and standard hotel reservations.
Support channels include web/member portals, phone and email as described by Club Wyndham regional policies.
How to cancel Wyndham
Cancel via member portal, phone or email
- Log in to Club Wyndham Asia member portal or contact the Club Wyndham phone/email listed on your booking or membership documents.
- Provide booking or membership reference, check‑in date and reason for cancellation.
- Follow the portal prompts or agent instructions to confirm cancellation and request point reinstatement or refund where applicable.
Cancel by mail (rescission / formal notice)
- For formal rescission or when required by contract, send written notice to the account servicing/rescission department by registered mail to preserve proof of delivery.
- Use the recommended postal address for rescission: Wyndham Vacations Resorts, Inc, Attn: Account Servicing Operations‑Rescission Dept, PO Box 94443, Las Vegas, NV 89193, United States.
What happens when you cancel
Effect on bookings and access
If cancellation meets the policy notice periods, the booking will be forfeited or released and any reinstatement of points or credits will follow the policy rules.
Short‑notice cancellations (within 48 hours) are generally non‑refundable under Club Wyndham rules.
Account, data and renewals
Canceling a booking does not necessarily terminate a membership agreement unless you exercise a formal rescission or follow the membership termination steps in your contract.
Account data is retained according to Wyndham’s terms; check your membership documents or contact support for specifics about account closure.
Will I get a refund?
Refunds under the cancellation rules
Refunds generally follow the cancellation notice rules: if cancellation is accepted within the required notice period, points may be reinstated and refunds processed where due.
No refunds are typically available for cancellations made within 48 hours of check‑in under the published Club Wyndham notice and forfeiture rules.
Exceptions and cooling‑off rights
- Club Wyndham Asia‑Pacific offers a 7 calendar‑day cooling‑off (withdrawal) right for Vacation Credits purchases from the Acknowledgement Date; termination under this right may lead to a refund per the agreement terms (Wyndham AP cooling-off).
- Sensitive or emergency situations may be treated differently; contact Member Services for consideration of exceptional refunds or reinstatements.
Wyndham plans and pricing
Summary of common additional charges
Below are verified deposit, extra‑bed and breakfast charges reported in available booking data for Wyndham properties in Singapore.
These are examples of ancillary fees rather than nightly room rates.
Pricing table
| Plan | Price | Period | Features |
|---|---|---|---|
| Deposit (Booking.com) | S$500 | One-time on arrival | Refundable damage deposit as stated by Booking.com |
| Deposit (Trip.com) | SGD 100.00 | Per night | Deposit amount determined per night, refundable within 14 days after checkout |
| Extra bed (12+ years) | S$100 per person, per night | Per night | Extra bed for guests aged 12 and above |
| Breakfast - children (5 - 11) | SGD 21.58 per person | Per person, per breakfast | Buffet breakfast charge for children |
| Breakfast - children (12 - 17) | SGD 45.56 per person | Per person, per breakfast | Buffet breakfast charge for older children |
| Breakfast - adult | SGD 45.56 per person | Per person, per breakfast | Buffet breakfast charge for adults |
Your consumer rights in Singapore
Statutory cancellation for timeshare/direct sales
Singapore law provides a statutory cooling‑off period for timeshare and certain direct sales contracts; under the Consumer Protection (Fair Trading) regulations consumers have a 5‑day cancellation right for relevant contracts (excluding weekends and public holidays).
Check your contract and local regulations for exact calculation of the 5‑day period and eligibility.
Wyndham‑specific withdrawal rights
Club Wyndham Asia‑Pacific publishes a 7 calendar‑day withdrawal right for Vacation Credits purchases from the Acknowledgement Date; this is separate from Singapore statutory rights and may apply depending on where the agreement was signed.
Use the Wyndham AP cooling‑off page for details: Wyndham AP cooling-off.
Customer experiences
Positive feedback
Some reviews praise friendly, helpful staff and strong onsite service at selected Wyndham properties.
Positive reports are less frequent in aggregated review sets but do appear for individual hotels.
Common complaints from reviews
Frequent negative themes in public reviews include lost or uncredited points, inconsistent response from customer service and disputes over fees or advertised amenities.
These patterns are visible in user review sources such as Trustpilot; see summary listings for context (Trustpilot Wyndham reviews).
Documentation checklist
Required documents
- Booking or membership reference number and confirmation email.
- Personal identification used on the booking (passport or NRIC for Singapore residents).
- Original contract or purchase paperwork for timeshare/Vacation Credits.
Optional supporting documents
- Proof of payment (credit card statement) and receipts for fees paid.
- Correspondence with Wyndham customer service (emails, chat transcripts).
- Medical or emergency documentation if requesting compassionate consideration.
Common mistakes
Missing notice periods
Trying to cancel inside the minimum notice window (for example within 48 hours of check‑in) often results in no refund; verify the applicable notice period before submitting cancellation.
Examples: bookings made far in advance often require longer notice - check your specific booking rules.
Poor documentation and wrong contact method
Not using registered mail for rescission notices or failing to include contract references can delay or invalidate a rescission claim.
Relying only on informal phone calls without written confirmation may make disputes harder to resolve.
Comparative recap
Quick comparison
| Item | Notice / Rule | Period | Refund outcome |
|---|---|---|---|
| Club Wyndham Asia (portal/phone/email) | 30+ days (for bookings made 61 days - 12 months) or 15 - 60 days (notice by 10 days prior) or ≥48 hours (48‑hour notice); within 48 hours = no refund | Varies by booking lead time | Refund or points reinstatement if notice meets policy; forfeiture if late |
| Club Wyndham South Pacific & Asia (Postclic summary) | No penalty if cancelled 30 days before use (13 - 61 days booking); at least 10 days before for 60 - 15 days booking; ≥48 hours before for 14 - 48 hours booking; <48 hours not allowed | Varies by booking lead time | No penalty when notice periods met; no cancellations allowed less than 48 hours |
| Wyndham AP cooling‑off (Vacation Credits) | 7 calendar‑day withdrawal right from Acknowledgement Date | 7 calendar days | Termination under this right may entitle purchaser to refund per agreement |
| Singapore statutory right (timeshare/direct sales) | 5‑day statutory cancellation for qualifying direct sale contracts (excludes Sat/Sun/public holidays) | 5 working days | Statutory right to cancel; refund processes as per law and contract |
After cancelling
Next steps
Keep written confirmation of the cancellation and any refund or point‑reinstatement notice from Wyndham.
If you sent rescission by registered mail, retain the tracking and delivery proof for disputes.
Useful links and contacts
- Club Wyndham Asia change-of-bookings policy: clubwyndhamasia.com/change-of-bookings
- Postclic summary of Club Wyndham South Pacific & Asia rules: postclic.com cancellation summary
- Wyndham AP cooling‑off information: wyndhamap.com/cooling-off
Address
Rescission mailing address
Wyndham Vacations Resorts, Inc
Attn: Account Servicing Operations‑Rescission Dept, PO Box 94443, Las Vegas, NV 89193, United States
Notes about mailing
Send rescission or formal cancellation letters by registered mail and keep delivery receipts to prove timely submission.
Some older contracts may list a different office address; follow the address shown on your contract if it specifies a different rescission address.